Probably the best furniture/home decor I've seen in upstate NY. Nice price range as well. Friendly…read morestaff is always a plus!

I just had an excellent customer service experience. My mom purchased two identical rectangular…read morepillows from Room, both stenciled with the word "Buffalo" and the coordinates of the city (latitude and longitude). She gave one pillow to my dad and the other to me as Christmas gifts. Shortly thereafter, we discovered that the paint used to stencil the letters and numbers on the pillow was water soluble and wiped off with a damp paper towel. It would have been impossible to wash or even spot clean the front of the pillow case without also removing the stenciling. Today, well beyond the 14-day return policy stated on the receipt, my mom and I brought the pillows back to the store to see if there was anything we could do to protect the paint on the front of the pillow case (Scotchgard wasn't going to cut it). As soon as we walked through the door, we were greeted by an associate. We briefly explained our concern to the associate, and then without even batting an eye or even checking our receipt he apologized, stated that he was unaware of this issue, and immediately offered to exchange the pillows for other merchandise. We ended up selecting different Buffalo-themed pillows. Room offers beautiful contemporary furniture and home decor, and after spending time looking around the store and observing the quality of their merchandise, it's obvious that the faulty pillows were an anomaly and in no way typical of the products sold by Room. My mom and I were both impressed with this customer service experience and appreciate the attention we received.

Revamp Buffalo is a home staging company that specializes in using repurposed, upcycled, and…read morelocally made furnishings and art to temporarily transform spaces being sold or rented. I toured one of their staged homes a few months ago and was tremendously impressed with how beautiful and inviting they made the space look. I was ready to move in--and everyone at the open house seemed to feel the same way. If you're thinking of selling or renting a space, calling Revamp Buffalo could definitely help you get the best possible price.

Ellen is so creative. She has a true artists eye. Things i never would have thought of.I love my…read morenew office dining room so much more functional now

Unique & beautiful pieces. Surprisingly affordable which I didn't expect. Sales lady (I think her…read morename was Cindy?) wasn't pushy and respected the design idea I had. Accommodating with delivery and storage options because my house isn't completed yet. Attentive to my needs but relaxed. Didn't expect to get this service & selection in Buffalo

Excellent selection and delivery available. Have used them…read morenumerous times and always satisfied

Family operated, and it can't get better than this little carpet store. Went to three different…read morelarge(er) carpet stores and priced the same carpet. "All the Way" by Shaw manufacturing. This store had the best price of the other quotes--very, very fair pricing. Go see them but get a couple quotes first so you can appreciate what they can do. It was not a remnant they ordered it new for us. Went back for an apartment and they delivered again--great price, great install, friendly, and knowledge!!

Very pleased with my time at the store. They were open at 9:00 and no appointment needed. I brought…read morein a 30 year old blind with all the header fasteners broken or missing from UV exposure. The solution was simple. Two magnets to be glued to the header piece and then attach to the steel blind mechanism. Voila.

I've not experienced ANY ISSUES with Better Shade whatsoever…read more Their sales rep John was extremely helpful, provided invaluable input, didn't try to 'upsell' and was a complete professional throughout the process. I felt absolutely no pressure whatsoever. But here's the kicker...... I initially had the Hunter Douglas rep through Costco give me an estimate. This will be hard to believe.......THE COST FOR SIMILAR SHADES (although not exact) was ENORMOUS! The delivery and installation was promised in than 3 weeks.......it was installed in less. The company manufactures your shades on site in St. Catharines. The installation by Jason was quick, easy and perfectly done. I'm very pleased with everything. As I said, it ain't an exact 'Apples to Apples' comparison but it is easily an 'Apples to Oranges' comparison and for me.......I LOVE ORANGES!

The best! So we bought a fireplace insert from them quite a while ago 2017 and we were having an…read moreissue with it. I could not believe the service department, Jim, helped us over the phone and got us to get it working again. that's great Customerservice! Highly recommend!

This business is outstanding. All of the employees are so helpful and friendly. The products are…read morethe best and the prices are very reasonable. They have a very good inventory. They offer multiple finance options and make buying easy and convenient. The install team did a beautiful job and it was perfect. This is definitely the best fireplace shop in the area and I highly recommend them.

Extremely satisfied with the work they performed to repair a torn seat bolster on a 2004 Corvette…read morefor my business. They were easy to work with, got the car in their shop in just a few days, and got it back to me with 24 hours. The quality was great, and Rick even went above and beyond to reinforce it so the same tear wouldn't happen again due to a plastic piece inside the seat. I went to another shop first who said it was impossible to fix it, and the only option was a complete new cover for $800- for less than a quarter of that I've got it taken care of. I would recommend taking your auto upholstery needs here.

I sent Upholstery Unlimited photos of the two pieces of furniture that I wanted to have recovered…read more They called back with an estimate of the cost of labor and the amount of fabric needed. That all sounded reasonable to me. We made an appointment for me to come in and pick out fabric. They have lots to choose from. As I narrowed down what I was looking for the sales lady helping me called to get prices - the fabric I liked the best was $92/yard. I needed 18 yards for the large piece so the cost of the fabric alone would have been $1700 plus cost of labor at least $1400 = $3100. I was also told if I found fabric at a lesser cost they would charge me a $15/yard cutting fee to use fabric I didn't purchase from them. That all sounded fishy to me. Bottom line I was able to source the SAME fabric from another fabric store in Lockport for !/2 the price these robbers were going to charge me. That store also gave the name of a few upholsters that they recommended - one which I hired to do the work. So now labor is cheaper, estimated less fabric, purchased a different fabric that I like better at the Lockport store at an even better price and this guy will not charge a cutting fee. I am getting the work done for almost 1/2 of what these theives at Upholsters Unlimited wanted to charge me. DON'T DO BUSINESS WITH THESE PEOPLE UNLESS YOU WANT TO GET RIPPED OFF. Shop around you will be happy you did.

Oh boy! If you haven't stopped in here, do…read more We arrived via Linden Avenue and at a certain point, I assumed we were going to someone's home. Not. Creative Storage Systems is located on Linden near Delaware Avenue. It happened to be Black Friday, and although we were avoiding shopping, it wasn't too busy inside. Diana was a tremendous help as we were looking for a manly closet renovation. She listened to HoneyPie tell his saga about "parting the Dead Sea" of clothes to get to the pathetic shelving behind his shirts and mishmash of trousers, ties and ahem, Crocs mixed with Steve Maddens. Yeah, it was a mess. With the dimensions of our space, and inspired by some neat ideas on the floor, they put together a perfect solution! It was a DIY for us, although they do install, and we even picked up some cool pants hangers and other organizational goodies. If you don't get it when you see it, you probably will always mean to but won't. It's a tremendous improvement and what a difference organization makes to your life, really. Couldn't be happier. There is a workshop attached to the store where the custom projects are built. Local, yes please! Even if you aren't in the market for a new closet, you'll see lots of ideas from storage to lighting, garage to nursery to home office and it's plain fun to wander around and see the Creative Storage Systems store. Big high five all the way around, customer service to solid products and great solutions.

My children are grown and gone and the small 4th bedroom of our Williamsville home was ideal for a…read morecloset conversion! We removed the existing closet in the room, opened a passage through the master bedroom closet to connect the adjoining 4th bedroom/future closet, and had the hardwood floor repaired(where the.bedroom closet was removed) and resanded and sealed the floor. Design expert, James Harasimowicz, made me my dream closet! Every detail I asked for was included with a design flair I never could have accomplished on my own. There are places for short hanging items, longer hanging items, shoes, a vanity with drawers for makeup, another set of drawers elsewhere for jewelry, additional sectioned drawers for undergarments, a hanging rack for belts, a floor to ceiling architectural mirror, valet bars, shelves for folded items, a hidden drop down ironing board, and much more. The pass thru closet to the master is for my husband and on one side has a built in chest of drawers (8) with a handsome top and a mirror above. The other side has a wall closet unit with a bottom and top row for hanging clothes on the left and open cubbies for clothes and shoes on the right. On either side of that unit is a hanging rack for ties on the left and a hanging rack for belts on the right. I cannot say enough good things about James and his installation crew. It does take time. James needs to know what your wardrobe consists of, in order to provide you with the proper closet pieces. He then needs to show you design options in their Linden Ave. (near Delaware Ave.) showroom. Once decisions are made, the pieces must be made to order and an installation must be set up. Every minute of the wait is worth it. I have the closet of my dreams and the envy of all my friends. Now I can never move, no other home would ever measure up. Thank you James! Debbie H. on Catherine Street:)