This is THE place to buy appliances. The staff are very very knowledgeable on what they sell. My…read moresalesman walked me through multiple makes and models, the pros and cons of each, and what he recommended. And believe it or not, he recommended more towards the entry level than all the bells and whistles. Pricing is good too. They've got a lifelong customer in me now for sure!

This place is amazing! They always go above and beyond. I've been going to them for years and they…read morewill continue to be my number one choice!

Great service, there was a bit of a disconnection between the shipping company and the store. All…read moresorted out. Great prices.

I got 4 appliances here. The price was very reasonable and they included a 1 year warranty. I…read moreprobably save $1500 to $2000 on the set.

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Evan was awesome....! He came in, made friends with our dishwasher and then diagnosed its problem…read morewithin the first minute. Evan then proceeded to put on a Cirque du Soleil performance as he contorted to get underneath the dishwasher to fix the issue. His Chiropractor must love him! Couldn't recommend him more highly and his cost was very reasonable...Don't tell him that or he might raise his prices!

My Samsung fridge's ice maker was on the fritz. I chose Big Mike's based on the great reviews…read more Evan was able to come a day earlier than scheduled. He explained the problem and the solution succinctly. He had a new ice maker installed in about 45 minutes! I thought I couldn't be happier and then he checked in on me the next day to make sure it was working okay. Phenomenal customer service! I wouldn't hesitate to use them again.

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

Igor is awesome. A few weeks ago our dishwasher's drain pump failed. After reaching out on Yelp,…read moreIgor had the issue fixed the very same day and for a reasonable price. Fast forward to this week, and our dishwasher wouldn't turn on. I reached out to Igor and he was again at our house the same day - and provided a complimentary fix of the issue even though it was unrelated to the previous issue fixed a few weeks back. Class act, great service. Highly recommend!

My refrigerator died and other appliance places said they could deliver a new one in a week or two…read more Southeast Steel had what I needed in stock and delivered next day. Their installers Joe and Emil know what they are doing and were terrific. John M. answered all my questions over the phone before the purchase. I don't know how I could be any happier, this was a perfect experience.

Love supporting local businesses. My Fridge quit early in the morning, and I was desperate to find…read moreSoutheast Steel had the fridge I wanted in stock. Went down that morning, purchased it, and had it delivered that day, which was a plus. Delivery and hook-up were an additional $200. In delivering the fridge, they bumped the corner wall not once but twice. Bending the metal edge and cracking the plaster. The fridge was a 1/4 of an inch too tall, did measure store display showed a 1/16 inch shorter than the cabinet. Called and talked to someone in the office about it. They said it's adjustable and that a tech would contact me the next day. They never did; I contacted the manufacture they verified that it's not adjustable. Ended up taking the overhead cabinet down. Still pleased with the purchase and would go back.

Devon was great! Gave clear instructions on how to use the appliance after fixing! Will definitely…read morerecommend him again

Didn't have the best experience. The technician came and quoted me $1800 to replace a fridge…read morecompressor. $800 labor. We know the compressor isn't $1000. The fridge is only $2500 haha. Another company sent me a guy with $400 labor. Also 2 screws went missing on the back of fridge. At least put the cover back correctly. Just a bad experience.

I was in the area and decided to stop by this place. From fridges to stoves and washer and dryers…read morethey had a bunch of appliances for anything from 30 to 70% off. My husband has been wanting to get us a generator for a little while now and we found one that was normally over $1,000 for $500. We also didn't need to pay tax on it. The employees even helped bring it out to the car and loaded in. My husband is very happy that he got a great deal on the generator. If you're thinking of upgrading some of your appliances, I would definitely recommend checking this place out. It seems like the inventory changes depending on what they get on the box truck so you can find some really great deals.

We were excited to come across this outlet store during our travels. If you live locally, what an…read moreawesome spot to visit. They get overstock items and "dented" or returned appliances so if you don't mind minor damage you can get quite a deal. Other than appliances, they had a small selection of random items from storage containers to shower heads to de-humidifiers to extension cords (which this is where we give the four stars- some of the prices of those items were quite high and not really a deal). I can imagine the stock overturns frequently so it would be fun to pop in often if I was a local!

Technician was knowledgeable. Arrived on time that was indicated. I am very pleased with the…read moreoutcome of this job

I called on 12/30/2022 and they came the same day. Waited for the parts until 1/02/2023 and now my…read moreoven is fixed. In 4 days !! Thanks to the technician Victor, courteous and professional knowledgeable. Ok