Had my fireplace inspected and swept today and while it wasn't the news I wanted to hear, I'm glad…read moreI chose Smoke Alert. Very nice, very professional and I would definitely use them in the future.

Absolute best! Won't go back to anyone else ever again. Lance was very knowledgeable thorough and…read moreeducational. He communicated clearly when he was going to show up and prepped our fireplace in advance of cleaning. Inspected all of our smoke detectors and carbon monoxide detectors even tested the batteries in each. Explained everything as he went along and gave me some great advice. I ask a lot of questions and he had answers that made sense to all of them! Hands-down would hire again!

Tip Top was just here to clean & check the chimney for leaks due to a recent storm when we noticed…read moreleaks. There was no mess left behind, he didn't try to give me any crazy fix costs. He talked to me about what he found, what he could do and what he recommended and when he recommended it be done. He even took a look at the chimney and said if I wanted to put off the cleaning for a year, it would be fine. I love having an honest & reliable company I can turn to for this!!

I had Kevin who is one of the owners clean my chimney. I was able to speak to someone immediately…read morewhen I called and made an appointment for the following week. When Kevin arrived on time he explained what he was going to do and put down drop cloths and brought in his equipment. The cleaning was done from the fireplace to the top of the chimney. I do not use my wood-burning fireplace on a regular basis, but it had been seven years since it had been cleaned and desperately needed attention. He even removed the wood I had loaded for my next fire and then proceeded to remove the damper for access to the flu. Within a half an hour everything was done and there was no dust whatsoever in the house. He then proceeded to go up on the roof and check the top of the chimney and found that I had some cracks in the crown of the chimney. He took photographs and explained what needed to be done. I am very pleased with his thoroughness and professionalism and would highly recommend him to anyone in the area.

Bob came out to inspect our gas fireplace and our dryer vent. He is very knowledgeable and…read morepersonable, and his services are very reasonable. I wouldn't hesitate to use him again in the future.

We had our Chimney cleaned today. All safe Chimney sweeps did a great job. They showed up on time,…read morethey took their shoes off so they didn't get our carpet dirty. They inspected the roof and throughly cleaned out the chimney. We are very pleased with their service. We would definitely use them next year.

I needed a power wash job in a pinch and Jacob delivered! He responded to my inquiry within 10…read moreminutes and had me booked for the next day! Better View Cleaning did a great job and Jacob was a pleasure to work with!

Excellent service! I called Netter View Cleaning and Jacob came out gave us a reasonable estimate…read more The next day he was on my roof cleaning my gutters. I am so grateful for the incredible work and professionalism.

Do not do business with this company. I contacted them Jan. 12 about my gas fireplace…read moremalfunctioning -- long before the current dangerous ice storm was forecast. The technician came Jan. 16, removed the pilot light and said he would return with the new part. He came back Jan. 19, after the storm forecast. He didn't have the right connection for the new part, but assured me it would be fixed by the end of the week, "even if I have to work on Saturday." On Thursday, he contacted me, said he had the right part, and would be there at 8 a.m. Friday. At 7:30 am, I got an automated message saying my job was canceled. I contacted the tech, who said he knew nothing about it. A short time later, I got a message from the company -- the message was a misfire. But no one would respond or tell me when or if my repair was still scheduled. By Saturday, with the storm bearing down on us, I hadn't heard from anyone. I made repeated calls and messages, to the company and to the technician (704-506-0501). Finally, a man from 888-840-5788 called and told me I was getting a refund. I told him I didn't want a refund, I wanted a working fireplace in an ice storm. He claimed they still didn't have the part, even though I was told Thursday that they did. I would suggest NEVER GIVING THIS COMPANY A CHANCE. I have a handcapped family member, and if the power goes out, I'm stuck. After the storm is over, I'd like to do business with a reputable company, if anyone can suggest one.

I highly suggest giving these guys a chance. I called them for a quote and was happy to see how…read morereasonable their rates are. They were able to schedule me for a chimney cleaning within a few days. The entire process was very smooth and professional. I'll definitely hire them when I need my chimney cleaned again.

Our fireplace would not turn on after 20 years of running it. I called Owens, and to my surprise it…read morewas going to take 3 months to get an appointment! It was worth the wait! Forrest was sent to us! I thought I was going to have to get a new fireplace. Forrest opened it up, took it apart, cleaned it all, told me the thermocoupler had built up carbon. He had it fixed in an hour. He was so kind. He was so educational. He sent detailed pictures to us of everything he did. He advised that in the future we might have to get a new part. Just to give him a call. Honestly one of the nicest technicians that has ever been in my home for anything. He made it so easy. I was sent a text by Owens that Forrest was coming and they even sent me a picture of him to know who he was before he entered my home. I've never had anybody send a picture before.  That was pretty cool. I highly recommend this company. I realize that there's some honest people left in the world, and it warms my heart. Please use this company; worth the wait, I promise. He was also very covid conscious and kind. Thank you for that Forest, I mean it! Thank you for just being you!

Owen's and their team are top drawer! I've had a few things done with the chimney and they are in…read moretime and work quickly. They have great knowledge and trouble shooting skills. Roberto and Rhett came today and were outstanding.

David and Brandon cleaned and inspected our wood burning fireplace, serviced our gas log fireplace,…read moreand cleaned our dryer vent. The inspection went well and they pointed out some items to keep an eye on but no additional work was recommended at this time. We had a bad clog in our dryer vent. David went in attic and took apart the vent to find the problem. The previous homeowners used nails to secure the dryer vent pipe and these nail penetrated the pipe. The lint was clinging and building up on the nails. He removed the nails covered holes with HVAC tape and secured the pipe without using nails. They were on time, courteous, informative, friendly and very helpful. I recommend this company and plan to use them every year for my maintenance.

Owen's chimney is GREAT! My husband and I would definitely recommend them to anyone looking for a…read morechimney work. We were having issues with water leaking through our chimney into our house. After interviewing several chimney companies as well as contractors, we decided to use Owen's Chimney for our project. I am so glad we made that choice! They ended up having to completely tear down and rebuild our chimney from the ground up. And it looks amazing. Better than my husband and I expected, and we are confident we won't have a leaking issue again, which gives us much peace of mind. Ryan and Tim worked diligently for several weeks to complete this project. On top of that, they always kept me informed of their schedule, where they were at on the project, and any issues they came across. I never even had to ask, because I would always get a text or call from Ryan with an update each morning/afternoon. I don't think we could have asked for a more hard working, thorough, and competent team to do this project. They went above and beyond our expectations.