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Owens Auto Sales

1.0 (1 review)

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4 months ago

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Edwards Motors Chevrolet Cadillac Buick GMC

Edwards Motors Chevrolet Cadillac Buick GMC

(3 reviews)

Brought my 2017 Chevy in for service on Monday night, Nov. 3rd, 2025, for my service appointment…read morethe next day. I had made the service appointment about a week in advance. My car was making a squeaking noise that I had thought was a suspension issue due to the accident I was in over a year ago. My service advisor was very kind but the experience was awful. The vehicle was not diagnosed until the end of the day on Nov, 6th. It needed brake pads, and it was going to be a full week until they got the brake pads on either Wednesday, November 12th, or Thursday, the 13th. I don't understand why it would take a whole week for the dealer to get brake pads. You would think the suppliers would be able to get them there faster. They also do not offer loaner cars anymore so your stuck without a ride just waiting on the part unless you want to drive all the way back to pick up the car until the part arrives. The part did not come in until Thursday the 13th and my service advisor called me to let me know the technician had accidently ordered 2 sets of rear brake pads instead of one set for both front and rear. Not a big deal, I understand people make mistakes, but now I'm stuck even longer without a car. Was told they overnighted the front pads and it would be done Monday November 17th for sure. Keep in mind they should've went ahead and done the rear brakes so all that would be left is the front when the front pads came in. I called at the end of the day on Monday, November 17th (around 5pm as service dept. closes at 5:30) and they said it looks like it wasn't quite ready. That is insane. All my car was brought in for was brake pads and to check my 12v battery. The next day, I spoke with the service manager, and while he was nice, all I kept getting was I'm sorry and I understand. Nothing was offered to rectify the situation. No loaner, no rental car reimbursement, no coupon for like a silly tire change or something. Shouldn't have taken a week to get brake pads when AutoZone down the road has them in stock. I also shouldn't have to be left without a car an additional 4 days because the wrong part was ordered. I wouldn't be upset if a loaner or rental car reimbursement was offered, but nothing. He said it will definitely be done today, on Tuesday, November 18th. While the car was ready at the very end of the day on the 18th, it shouldn't have taken that long. Apparently, they didn't even start the rear brakes until that day. It would've been ready sooner if that had already been done and should've been done when that part came in. I have no issues with the service itself but if I am paying $622 for brake pads (front and rear) at the dealer, I expect better service. Especially when I can buy the parts for $90 at AutoZone instead of the $199 charged for parts and get them installed cheaper at Mavis. Never had to wait this long for brakes on the GMC, or the Mercedes I had. Taking 2 whole weeks just to replace brake pads is actually insane, and I am thoroughly upset that nothing was done to rectify the situation as a customer.

First time visitor to Edwards Motors, I brought my car in to have the oil changed…read more I requested my car be cleaned too if there was time. I am so pleased, the service was prompt and they had time to wash and vacuum my car, it smells and looks great, Thank you all very much, I will see you next time

Stallings Chrysler Dodge Jeep

Stallings Chrysler Dodge Jeep

(3 reviews)

This review is for the service department. I actually live in Tallahassee but made a point to come…read moreup to Thomasville for service on my jeep. Adam and the rest of the staff are incredibly helpful and they do top-notch work. I am not exaggerating when I say they have been the best service and repair people I have ever dealt with. Compared to other places I've dealt with which did sub-par work, had massive delays, or impossible schedules Stallings has always been able to see my vehicle quickly, and do highest-quality work with great turnaround. If you are in the greater Tallahassee-Thomasville area and need service on your Jeep, Chrysler, or Dodge, I cannot recommend Stallings highly enough. Only caveat is as of this review, they do not have any EV-certified techs so they cannot work on any EV or hybrids, but they are apparently in the process of getting one of their people certified so hopefully in the near future that will pan out.

I must leave a rating for this dealership. If you are in the market for a New or Used vehicle, this…read moreis your place. They have always done me right. I broke down passing through several years ago. They got me in right away and I was back on the road after replacing the water pump on my Magnum. While it was torn apart, they replaced, at my request, the timing belt. Very fair priced and the service rep was very nice. Folks you can't get any better dealership than this. I've had vehicles serviced here for years and they've always treated me right. Just bought my dually 3500 pickup here and get a great deal and a very fair trade. Cody, took exceptional care of me and my wife during the process. I can't say enough. No better dealership.

Owens Auto Sales - car_dealers - Updated May 2026

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