I've had a membership at the Fairfax OVME since July of 2022. I couldn't be happier with the services received and my skin speaks for itself. I am constantly getting compliments on skin, and look ten years younger than I did five years ago! No one ever believes I am on 40's doorstep.
I've always had amazing customer service from the entire team at the Fairfax OVME. You can tell the Fairfax team enjoys doing what they do, and they are so friendly and knowledgeable. The entire staff knows me by name, and has worked on a long term plan for my skin after years and years of being a dumb millennial tanorexic. They have always been flexible with my appointments and scheduling, and I've never felt pressured to purchase anything, product or services. I ask questions, they give me answers and suggestions to my concerns and the rest is up to me. I also just LOVE the clean and medical spa like atmosphere of the studio. It's professional, pretty, and you know you're in good hands.
The price point is a bit higher, and the membership used to offer far more perks that made the membership more worth the expense, but corporate branding and membership benefits has nothing to do with the Fairfax location specifically. I actually reached out at a corporate level on Instagram about my concerns with corporate rebranding since I first joined, and they offered to have the founder call me! That level of customer service is crazy!
I'm hopeful that OVME will start to offer more membership benefits along with routine sales like they used to to make it more affordable. Their sales and member benefits are what drew me in initially, as this was my first experience with any type of cosmetic dermatology, but the wonderful staff and obvious results are what has kept me there for a the last year and change.
If you can afford it, the Fairfax OVME is top notch in every respect! read more