This is my 2nd excellent review on Homer from Kobella. He came to address a plumbing issue on my…read moreback patio and not only was he right on time, he had already successfully predicted what my problem was before he got here. He was quick to resolve it and took an extended period of time explaining things and answering other general plumbing questions for me. When I have a plumbing issue, I ask Kobella to send Homer if he is available. He not only does great work, he is very thorough in answering all my questions. Thanks to Hoer and Kobella! Tina

EXCEPTIONAL services from KOBELLA as always!! Tech JEFF had…read moregreat knowledge and ability to make things understandable in layman's terms. Pleasant, friendly, efficient and thorough. Turned out to be an easy fix this time but JEFF figured it out quickly and did some trouble shooting for the future. Recommended installation of a new AC capacitor and explained benefits and cost. Did not feel pressured or forced to decide on the spot. Also discussed long term plan to replace whole system and what that would look like. JEFF provided estimates and costs were very reasonable compared to other local providers. Customer service rep, DORENE, made scheduling easy and got me in before my pets and I melted from the heat - lol! She was very pleasant and helpful throughout the process. I HIGHLY recommend KOBELLA for HVAC, plumbing and all services they provide!! Great experience!! I won't use anyone else! KOBELLA rocks!

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

My tenant reported a backed up sink and toilet. They were very nice on the phone. The team got in…read moreand fixed the clog quickly. May tenant was very happy with the service.

* * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

Thank you Jay and John for your quick response to our water heater near catastrophe! Over 30 years…read moreof great service by Mastrangelo Heating and Air Conditioning! You are the BEST!

From the owner: Specializing in: - Air Conditioning Contractors & Systems…read more- Geothermal Heating & Cooling Contractors - Heating Contractors & Specialties - Air Conditioning Service & Repair

The inducer motor on my furnace stopped working - no heat! I called Walsh, spoke with Dennis, (who…read morewas really nice) and before you can say "winter sucks in Cleveland" I was warm and toasty. Price was better than expected, great customer service. Highly recommend!!!!

We called Walsh because our furnace was blowing cold air. Ron got dispatched to our house. He was…read morevery knowledgeable and was able to correct our issue within a short period of time. I appreciate that he took the time to cover his shoes while our home. We would definitely recommend Walsh Heating to our friends and neighbors.

Not sure about the other reviewer, but everyone is entitled to their own opinion. The HVAC Tech…read more(Chris) was excellent and had my furnace issue fixed in about ten minutes. He even showed me what to do in the future to ensure I don't have the same problem down the road. I would recommend Bill Reynolds Heating and Air Conditioning.

Had them come out AC not working. They said I need a new control board in the furnace and it was…read morefried. Waited 3 days for that and the new guy said that it was fine and did not need a new one. The freon was just low. We asked him to give us a price on a new AC unit and he said he would call us back in an hour. Never heard from anyone and still without air a week later in 90 degree heat. Very upset and would never recommend them to anyone

What started as a wonderful experience dealing with Burrier has become a source of constant…read morefrustration. They installed a tankless system for us (January 2025), an HVAC heater (September 2025), and a humidifier into the HVAC (October 2025). They quoted me $300 for a valve replacement in writing before changing their mind if they would do the work, referring me to their parent company (Steingass) whose rep Jason came out. I asked Jason for two quotes, one for the one valve and one with an increased the scope, Jason verbally told me he'd quote that but the increased scope would only take a day of work. He then only quoted the increased scope at $3500 for two days of work. I emailed a reply to the quote but it bounced because their quote system doesn't send from an actual email address. Burrier installed the HVAC heating unit back in September but with piping that wasn't properly glued. This caused exhaust leaks into our basement during the winter when it turned on. They sold us a humidifier that doesn't work as promised. Despite multiple trips they initially couldn't find any issue. It was two months later that their installers found mineral buildup that shocked them and said to me that it looked like over a year since the filter was changed. So, we needed the added expense to add a separate water filter line. This was done at an upgraded post install cost. Unfortunately, even with this we still don't get good humidity (19% when set at 50%). Additionally, they scheduled a flush of our tankless system but their first tech who came on site only inspected the humidifier didn't do it. Then, techs came back several times for the humidifier none came with the equipment to flush it. I was told in writing by Tom that Lee would schedule but he didn't. I'm exhausted trying to stay on top of the issues. They don't follow up with me, I have to follow up with them. I have called and left voicemails that haven't been returned by the scheduling department. I have emailed sales. I wish they could have continued to be awesome like they were when we started working with them and hopefully they improve but for now I'm lowering from 5 stars to 2 stars to reflect the new reality of working with them.

If I could rate higher than 5 stars, I would. Tom Shannon and his team (Jeff and Mike) did an…read moreexcellent job installing a new Trane central air unit. I'm recovering from surgery and Tom was great about working with family members in my absence. He was kind enough to reschedule the install to a week earlier when he had another customer reschedule. Tom and his team arrived on time, covered my flooring for protection, worked fast and cleaned up afterwards. They were respectful of the property and very friendly, too. Thank you Tom, Jeff and Mike! I highly recommend Burrier Service Company!