1. OverDrive World Headquarters

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Cleveland, OH

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OverDrive World Headquarters

3.3 (3 reviews)

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Jr's Game Exchange

Jr's Game Exchange

1.0(1 review)
0.8 mi

If I could have given this place zero stars, I would. Within a 2 week time frame, I spent roughly…read more$150 at this "store." The first purchase was nice enough, but then again I dealt mostly with the woman who works there, and not the male owner. She threw in a couple free controllers, and he threw in a memory card (keep in mind I'd just spent $100 cash, too.) The second purchase was a Playstation 2, with one game, for $45 (no tax was charged since I paid with cash.) The owner said the game may not play, since it was a blue disc, and to bring it back if it didn't play. This purchase was made on a Saturday night. Sure enough, I got home and the PS2 didn't play ANY CD; game or music. On Sunday I tried calling a couple times through the day, as he said he'd be open, and no one ever answered. On Monday we had a huge snowstorm, but I tried calling anyway, and the phone was shut off. The owner mentioned he was closing the store January 1st, so I wondered if he closed up early. I thought that would suck since I was stuck with a PS2 that didn't work. After some Internet research, I determined that the laser probably needed alignment and shouldn't be a big deal for someone who repairs these game systems. Fast forward to last Friday, and I took the game back with my boyfriend. We walked in the store and let the owner know the system was broken (because it didn't play ANY CD.) He basically said we didn't know what we were talking about, the people on the Internet were wrong and the PS2 wasn't broken. He claimed we needed to visit a PS2 website, he gave the URL which I don't remember, enter the serial number and find out if the PS2 was able to play colored discs in the first place. OK, if this is a known issue with PS2s, why not research this before putting the game system up for sale, so situations such as this are avoided? He finally offered us store credit, for a store that was closing in two weeks. He didn't have anything else I wanted, and even if he did, why would I feel comfortable purchasing anything else from him? He was rude and does NOT care about his customers at all. When I told him I tried calling and his phone was shut off, he stated "I didn't have it turned on since we're closing." Your phone was already turned on, so that makes no sense. Also, when I told him I was going to call regarding a different item, why not mention it then? The first time we were in the store I noticed he was kind of rude and a know-it-all. I'm glad I hadn't dealt with him the first time, or I would have walked out. Maybe it would have been better if I HAD walked out the first time! Overall, I would NOT recommend this place for the week they have left as a brick-and-mortar business. He did mention they have Internet sales, too. I feel bad for anyone who does business with this place over the Internet; who knows what you'll receive! I can see why his business is closing January 1st, although he claims it's because the city of Garfield Heights is requiring resale shops to take down customer info, deliver that info to the police station and pay a $300 yearly fee. Even if the police are requiring resale shops to do something like that, why not comply? I would think it would protect the business and customers, and give the shop a bit more legitimacy. For the record, my boyfriend tore the PS2 apart, adjusted one screw and it now plays just fine; DVDs and CDs. Obviously the guy either didn't have the $45 in the register to refund us, or just wanted to be a jerk. Either way, it's unacceptable.

Walls of Books - Book decor in the bathroom

Walls of Books

4.8(5 reviews)
6.7 mi

Its a nice book store. It was clean and easy to navigate. They have a nice selection of used and…read morenew books. I thought I'd buy a book, but instead I bought a necklace. At their register, they have a little selection of jewelry.

Walls of Books is an amazing bookish vibe! I love everything about it. It's a locally owned, small…read morescale equivalent of your big box book retailers - BAM or B&N. It has everything you need and more than enough impulse buys! During fall it smells pleasantly like the loveliest fall scents! I loved everything about! I visited during a book crawl (ah yes, it's a thing and I loved everything about it too!!!) INVENTORY: There are plenty of categories at this store that you'd normally find at corporate book stores. Some categories really impressed me. There is a shelf of foreign language books. There is a kids section with books and plushies. There are plenty of souvenirs that I really appreciated. Especially loved Freida McFadden game and book nook! There are multiple shelf of used book with pretty good finds. The associates at the store shared that they tend to look at local book clubs' reads and stock the books. I easily found a book that I couldn't find anywhere locally (indie store or large retailers). MY BUYS: My friend and I browsed this store for awhile. I wish that I had hours to browse that day. We both purchased a popular thriller at full price (market price). We felt really good about supporting local. SERVICE: The service was really amazing! My friend and I asked about potential international reads for our international book club. It was a very obscure question. Within minutes the associates provided us with a huge list of potential books. I've never seen such accommodation and efficiency! We were able to also ask a lot about the store and inventory. We were treated so nicely. The service is simply incredible! MEMBERSHIPS: There are a few memberships and savings available at this store. Free membership allows you to sign up for free, then you get $5 off when you spend $100. The paid membership is $20 for one year. You will get 10% during every purchase. I'll look into memberships during my next visit. I really loved The Walls of Books! Love the selection! Love the service! Love that I can find local book club reads! I will be back to shop here for book club finds and winter book hoarding. I very highly recommend visiting this store!

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Walls of Books - Russian Fairytales

Russian Fairytales

Walls of Books - Freida game

Freida game

Walls of Books - Russian Fairytales

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Russian Fairytales

OverDrive World Headquarters - media - Updated October 2026

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