This isn't the first time I've called Fit It. So when my dishwasher stopped working I called them…read moreagain. The power was completely out. Robert called me and said before I head out there could you confirm no power to the dishwasher. I said yes. He said could you go to the dishwasher and find the switch. He was clearly trying to save me from spending $ for something that would have just been a switch that got turned off. TBH, I had been staring at this switch behind my stove for the last couple of days and wondered if that was the answer, but was scared to mess with it being behind the stove. But sure enough it was the answer!! Thank you Robert for helping triage a very simple issue over the phone and saving me the $. This is why we call you guys all the time we need a hero!

I wouldn't know if they are good or not. They were unable to service my "area". I don't know if…read moreit's because I live so close to the Roseland area, but they do not service the 60628 zip code area. I will say that they did text me to inform me 3 hrs later after being told I would hear back from them in 5 minutes.

About a year ago we noticed our dryer wasn't heating. And even though hubby is handy I don't trust…read morehim when it comes to my appliances. I found Ray on Yelp and he had so many great reviews so I called and quickly received a response. He was friendly to talk to and honest about the service cost. Which was less than I used to pay when Sears was still around. He came and explained to the husband what needed to be done and how much it would be and fixed our dryer. Today we needed him again for our washer. Again he fixed the problem quickly and for a fair price. Needless to say we were very impressed with Ray's work and he has two very satisfied customers here. I will tell all our friends about him. I tell you it's hard to find good people who do good work but Ray is a great guy and does great work.

This was the second time I used this company for repairs. Was satisfied the first time so decided…read moreto use them again when my oven went out. Technician came out and replaced the Ignitor. First off we felt he up charged on the repair cost based on a quick Google search. Then he broke my handle on the oven while doing the repair. He tried to say it was arealy like that however, i know it wasn't broken prior to his arrival and he didn't point it out on initial review of the stove. Would not recommend! Stay away!

Edit: As you can tell by the business administrators absolutely unhinged response, the customer…read moreservice for Sanchez Appliance Repair is lacking any semblance of professionalism. Wild how for months there were only 2 reviews on this business, but after the business administrator was insanely rude and I let people on yelp know to be weary, suddenly there's 2 more 5 star reviews in just 8 hours (both of which are recently opened accounts)? Extremely dishonest business practices. Makes me wonder if any of the reviews are real. My mother doesn't have cancer, but thank you for proving you did not listen and have quadrupled down on poor customerservice because you were caught in a lie. You said one thing. Then you had 3 shifting excuses as to why you no longer had to honor what you said. But don't insult people and insinuate they'relooking for free services when that's not what's being said (see original text below). If you go with this business beware. I'm sure repairs are fine, but I don't know because I never got past the business administrator who is an expert at gaslighting in order to skirt responsibility. Original post: Told me it would be $50 for a service visit. They came, they were not able to fix it as they said they needed to order a part. I said no worries, and asked if the $50 would go towards repairs. They said yes. I followed up a month later and asked about repairs. They gave me a quote. I asked if the $50 would go towards the quote like they said it would. They said first--no, that I took too long to get back to them. I let them know we were never given a timeframe where we would lose the $50. They said "we never thought you'd take so long to get back" multiple times. Then they said no. The $50 is a service fee stated on yelp. Which is not what they said when they visited us. Then they said no and insinuated we were asking for them to do work for free and that other repairmen charge more. I said I wasn't asking for anything for free, and that other repairmen wrap their fee into the cost of the repair and that I was inquiring if they did the same. They just kept repeating all three talking points until they hung up on me. And then they tried to zelle me $50. Am not looking for free work. Am looking for an honest answer. If you don't roll the $50 into the cost of repairs then don't tell people you do. And if you have a time limit to hearing back from someone then tell people that. Don't be dishonest. Edit: The absolute lack of accountability is present in the business' response. They didn't respond to anything that I said and continued to repeat the same talking points. If you have a time limit on when people get back to you for repairs before their $50 is forfeit then you need to communicate that. Don't tell people one thing then decide because it's been too long for you that you won't honor what you said. Especially if that "too long" was never communicated to begin with. They also need to be honest as I have, on multiple occasions, let them know I am expecting nothing for free, so to continually insinuate I'm looking to get free work out of them when I have told them that I am just looking for a straight answer is bizarre and belies a lack of professionalism. It's also wild work to insinuate I am "taking it out on you" because I told you that people need communication in order to know if they're under a deadline. It feels like you're expecting people to read your mind.

I highly recommend establishment; they are very reliable and Punctual. They genuinely value their…read morecustomers and offer reasonable Pricing . Repairs are completed promptly. The Staff are courteous, respectful,and easy to communicate with.

Would give zero stars if possible. Awful customer service! Technician came to my home to fix my ice…read moremaker. Not only did he not fix my ice maker, but he broke the water dispenser. Neither the technician nor the company care to address this issue. Zero stars. Avoid at all costs!

From the owner: Mr. Appliance is North America's leading home and commercial appliance repair franchise system…read more Whether you are in need of minimal maintenance or more significant repairs, you can count on our highly trained technicians to get the job done quickly and effectively. We offer quality services that you can trust, which is why our parts and labor are guaranteed for one full year.We are here to provide you with skilled, affordable services that occur on your schedule. We are here when you need us! Not only do we charge by the job instead of by the hour, we provide an accurate quote before we begin any work. We will also never attempt to diagnose your appliance problem over the phone; that is because we want our quote to be based in the facts and what you need instead of on our speculation. Every one of our technicians is courteous and will show up in uniform. We also will provide you with an upfront pricing before any work begins so there are no surprises on your final bill.

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

Excellent service at a fair price. They were able to come out within 24 hours to repair my washer…read more I will absolutely use them again in the future and highly recommend them.

Repair Whirlpool Dryer. Very patient analyzing the problem…read more So I had him look at my refrigerator.

Express Appliance Care has excellent customer service. I had been having continuous issues with a…read morefew of my washer and dryer units in one of my multi-unit buildings. He came promptly and gave me suggestions on other issues that I didn't know I was dealing with. Not only did he fix the issues, but he left the units in better working condition than they were when I first received them. He also fixed one of my ovens in another building for my tenant within 24 hours right before Thanksgiving. I would absolutely use them again. Highly recommended!

BUYER BEAWARE""""Steve O picked up a washer, dryer and stove. Gave one price and then did not want…read moreto pay. He said that the stove did not work and did I want him to return it. I went to the store and my stove was for sale. This is a scam they pick up the appliances and say one is not working so they don't have to pay you. Are times that hard that you have to scam. Everyone that works there is playing games. He pretends he is working for the owner when he is the owner. That's a scam in itself.

I moved here September 30th and for one they are unreliable they are late plus I just looked at all…read moremy couches that I have them to move they put more stains on it they put a hole in the back of my couch they put a hole in the seat of the couch are they dirtied it up and they white and I am so disappointed they broke up a lot of my things and then they have nerve to charge all this type of money I give you no star ya'll be careful dealing with these people because they don't treat your property right even though they move your things but they are very harsh on your property

I had a leaking washing machine and got a fast response and a window of time available for the…read moreinspection and quote. The price was reasonable for replacing an old gasket on a front load washer. I had a minor follow up on a tiny separate leak unrelated to the primary problem but they fixed it quickly and since no extra parts were needed he didn't charge extra beyond the original quote. I would use Fixcore again for my appliance repair needs in the future

They came out. N tired to charge me 280. For a 23 dollar part. That would take 15 minutes to…read moreinstall. 80 dollar house call to walk in door. Total rip off. Very disappointed. And he kept trying to negotiate the price from 280 to 240....we said no thank you

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.

Rich worked very hard to fix my Speed Queen washer. He checked out everything that was the possible…read morereason it wasn't draining completely. Turned out to be one of the two computers on the Speed Queen. The computer was expensive but I chose to replace it rather then look for a new washer. I would definitely recommend Chicago Appliance for any appliance item I have. Rich was great.