Here are my 2014 and 2018 reviews on Mario's Appliance Service.
We'd had 1 repairman out for our dryer previously but he didn't get the job done. We decided to try for a repair once more before buying a new dryer. Our friends recommended Mario's Appliance Services. Cris was friendly as he greeted us at the end of a long day for him. After a brief consultation about the dryer and ice maker, Cris scheduled an appointment with my husband for the next day and promised to call before he came. He did call beforehand and was there right on time. He wasted no time in pulling out the dryer, getting behind it and pulling out a meter to check connections/feeds. The former repairman did neither. Cris knew exactly what to look for, made the repair and had everything back in place in 30 minutes! Then he checked out our refrigerator freezer ice maker. He looked at the water line, etc. and all was well there but said the ice maker itself had plastic parts that wear out. He said he'd order a new one and scheduled the replacement in 2 days. When Cris came back, he pulled the old ice maker out and showed my husband where it was worn. He put the new one in and was done, again, in a half hour. The new ice maker produced ice within a short time after Cris left. We'll definitely hire them again.
Description of work: Repaired our 12 year-old dryer and 3 year old refrigerator freezer ice maker. Cost: $205 - Service Date:
5/7/2014
Here's my recent review:
On Saturday evening, 10/6/18, our oven and burners wouldn't ignite. We left messages on Mario's Appliances voicemail and an appointment was set for 10/12/18. Prior to the service, they left us a message politely asking if we could move the appointment time back to 12 noon or a bit later for the date set. We called and okayed it with Cris and reviewed what happened with the stove when it stopped working. On that Friday when Cris was due, 12 noon came and went and then it was a bit later so my husband called for the service status. There was a minor mix up on their end, but Cris called when he was on his way and got there quickly. He moved the stove out, checked connections and found the plug had grease, etc. on it preventing contact with the outlet. He cleaned it off, tested the oven and burners and put the stove back in place. $30 later and the stove was working better than it had in weeks. Thank you Cris! read more