Well, if you want blatant lies, customer service at its lowest, being strung along, a chip on the…read moreshoulder approach, eye-rolls with a lazy attitude, go see R & R Marine. I've been in customer service my entire career and have never experienced such disregard to capture and maintain a future relationship. This is called "sales prevention," and why companies fail. Makes me wonder why they lost Steve.

We come I. Here from time to time.. typically to look at some of their boats (Pontoons). My husband…read morealso discusses other interest regarding his boat with their sales team which they are always pleasant and more than helpful. They also have fishing supplies in case you need some items before heading to the near by lake.

Mark is the best!h I have a 1997 Stratos 201 and they have all the parts I needed to rebuild it…read more Mark is very knowledgeable about anything boating.

Really enjoyed Hector and the quality of his work is excellent…read more Even had boat finished ahead of his promised completion date. Certainly would use G & B boat repair if needed again. The paint and pin striping is great.

Stay away from these people!! Dishonest. Sadly heres my…read moreterrible experience In July, 2018 I met them and said they winterize boats on Lake Cyrpress Springs I hired them to do the sevice for my 4Winns ski boat. They said my work order was for October or Novemer before any hard freezes. I called them several times in December and they said theyd come winterize my boat. They lied to me several times i finally drove to lake to meet them. Jimmy the Owner sent his son. His son knew there was a problem. Offer to repair engine with jbond. That doesnt work and he knew. TOO LATE!! WE HAD A FREEZE AND THEY CAUSED THE ENGINE BLOCK TO CRACK!! Jim said thats not his problem. Really? I took him to small claims and won judgement for $6,700 to relace the engine. Of course he never paid the bill!!! East Tx are good people not this guy or his wife. She knew he screwed up. Refused to make it right. Rick

Dropped off our boat for winterizing in November and the owner knew it would be months before we…read morereturned. Between, November-January, we called to get updates and price estimates, which were never received. After communicating the date of our return, we arrived to find 18 inches of water within the boat. For fear that it would be damaged, we asked for a refund for the winterization, which was denied. Our boat had more damage when we picked it up than how we dropped it off in November. Would not recommend.

Courteous, Timely, Reasonably priced, Quality work , Professional . Will come to you or you can…read morebring your boat to him .

$1500 paid for boat dying while loading over a year ago. Boat turned back in for same issue but…read morenow dies under any load. Boat kept 4 months. Problem fixed with no charge. Boat still has same problem!!! Pitiful work and turnaround. Boat now at a reputable mechanic to fix basic problem.

I brought in a 21' 1974 Century with a 454 block engine. It had been in storage for at least 12…read moreyears untouched. I told Lance I would pay him to look it over and give me his opinion on whether it was going to be worth the money to get it running and keep it running. After a few days, he told us exactly what it needed, exactly how much it cost and even let us store it on his lot for a couple of months. The trailer blew out a new tire on the way to taking it in and I thought it might be the tires that were on it and asked him to replace them. He looked at it and said one of the springs on the trailer was broke and he replaced all four of them as well as the one tire. I can't say enough about this business. If you have a classic boat, or any boat that needs repairs, this is the place to bring it. I am so glad another Boat Dealership recommended him.

We bought our Hurricane Deck Boat from JD Shipp. He's great! Love the boat. Price was nice.read more

From the owner: We Sell Instant Fun, All You Add Is Water…read more Voted Best In East Texas 8 Years in a Row by the Longview News Journal's Readers' Choice Awards.  Family Owned and Operated Business Serving the East Texas Area Since 1955

So, kinda confusing...but Barefoot Bay (aka. Big Al's Barefoot Bay) and now Castaway's Bar & Grill…read moreis out on Lake Bob Sandlin. Wife and I stopped in (as we have never been here before and they had Line Dance lessons from 6-9. Service was good and a great view of the lake. Food was bar food and good for around here. Line dancing was a bit of a let down as they didn't have a great sound system. But, lots of people showed up and made it fun. All in all, the restaurant is young and they are experiencing some growing pains. Broken tea maker and got a an appetizer wrong...but they made it right. Had pepperoni pizza and Philly Cheesesteak...but forgot to take pictures. We will come again and grow with them!

FLACCID AL'S BAREFOOT BAY…read more JUST THE DETAILS -Our lawnmower stored at Barefoot bay was taken and used by the new marina owners. They claim that our contact and payment info was never transferred from the old owners and it was abandoned property to seize because of that. -Trying to get things sorted out we had unpleasant interactions and intimidation tactics used against us and potentially witnessed some child labor violations. -Payed them the past due balance. The returned mower had approximately $500 worth of vandalism damage done to it. They eventually paid for the repair which seems to be an admittance of guilt. They have not admitted or apologized for any of the damages or unethical use. THE FULL EXPERIENCE Upon returning spring of this year (2025) we were met with all new signage and a fresh wood facade inside and out. New cameras everywhere, an updated bar and dance hall. It was impressive at first glance. Sadly the facelift that had been preformed was nothing better than lipstick on a pig. Under the shimmering red gloss this place is still just swine wallowing in its own filth. On our first visit this year to pick up our mower, a drowsy looking man that appeared to have gum disease approached us. He told us he was wondering who the trailer belonged to. We explained that we were the owners of the equipment. He stated that our automatic payment we had previously set up would need to be updated. When we returned 3 weeks later we found an empty trailer, our mower was missing. Someone had to cut our lock and cable off. We went inside and asked for a manger only to be greeted by a child behind the counter. I asked for a manger and she went to go find them. A middle aged man with a large cold sore approach me and asked what I needed. I was sharply dismissed and directed to a lady in a side office. She started filling out a theft report when a young lady with an upper lip piercing came in and asked what happened. She asked if it was a red mower and then said she would be right back. While I waited for her to return the little girl behind the counter was processing transactions at the register unsupervised. Selling snack, drinks, and even cigarettes at one point. When the woman with the lip piercing returned the girl asked her if it was legal for her to sell cigarettes. She was told no, but not to worry about it. I was eventually handed their land line phone and talked with their new property manager Jessica. While on the phone the cold sore man returned and demanded I take that call elsewhere. He insisted that was a business line and I needed to take the elsewhere. After I told him I was on the business line with the business (the property manager) he stood there staring at me and eventually walked off. A week later when we picked up the lawn mower it was back on the trailer. That's where their fulfillment ended. The control handles were bent so badly the enamel paint was chipped off and the lawnmower was not controllable. The key cylinder had been destroyed, the throttle control was bent, one of the transmission releases was bent, and a chunk of the handle foam was torn off. They vandalized the lawnmower extensively before returning it. Eventually the property manager reimbursed us for the vandalism caused on her team's watch. That seems to be the only ethical part of this entire exchange. What seems to be the most concerning for the future of the marina is the complete lack of ethics within the staff, and potential of willingly violating child labor laws, a minor working the register alone selling age restricted items. The behavior by the cold sore man, a supposed manager trying to pressure and intimidate us, damaging property that they were paid to store and keep secure. "Big Al's" has fallen flat. This place needs to seriously consider replacing the local management. From what I have seen and personally experienced recently at Barefoot bay, it is my opinion that people lacking so much integrity and intelligence operating a business are untrainable and just need to be replaced.

Words alone are not enough to describe Jason's work. We were visiting the area and had issues with…read morethe boat motor. We called Jason up and he got us in within the hour. We described the noise the engine started making and immediately Jason knew what it was. Jason went above and beyond getting us back on the water. And his rate was so reasonable. I would highly recommend him to anyone in the area. Thank you Jason.

My rich neighbor traded me a boat with a blown motor for a day of work doing some sprinkler stuff…read more Anyway, Jason Rollins fixed that motor and you wouldn't believe the poor look on my neighbor's face when he saw me flying on the water. The boat runs great now!!!

This is my first review and Google review…read more We have been on the lake for 18 years+. Ashely and Tim are the most professional and technical experts on the lake. Always available. Always proactive in taking care of our Regal boat and jet skis. We've worked them from technical work to winterizing for over 10 years! Literally, never disappointed on the quality of work, advice and cost. It's hard to find such - literally high quality care and experts in Mabank/GBC/Tool/Malakoff. Ashley and Tim are amazing! Today, Ashley took the time to negotiate with their Volvo Penta supplier to not WAY over pay for replacement parts. Saved us A lot- Again! We highly recommend them for literally anything to do with boats or skis.

Tim is GOLDEN! he went out of his way to help figuring out what was wrong with the boat. After…read moretalking to so many people over the phone he was for sure more friendly and helpful. from one mechanic to another you get a 10 Buddy! Thanks, James