Builders Group Construction did an amazing job on our Bathroom remodel in Oakwood, Ohio. They…read morecompletely transformed the space. We went from a basic tub/shower combo to a beautiful set up with a garden tub and a new, tiled walk-in shower. The details really make it; the marble mosaic floor looks incredible, and the wainscoting tile around the entire bathroom gives it a clean, high-end finish. The bathroom is finished with a white vanity and black accents that ties everything together. The construction crew was professional, they kept the space clean during the remodel, and the quality of work shows in every part of the room. I would have gladly given 5 stars if I was simply reviewing Justin (the project manager), Kevin and the construction crew. However, the owner of the company, Mark, has poor people skills. When we had an issue with lack of communication between Brittany and us and Brittany and Justin (which essentially cost us $3000) and I reported it to Mark, he blew it off and talked to me like I was an inconvenience to him. All he had to do was say they dropped the ball and apologize, but his ego would not allow him to do so and he instead said, "I don't know what to tell you, you can do it or not, its up to you." That is very poor customer service in my opinion. I also feel that during the "selling the job" phase, Justin should have been included in the initial meeting with us and Brittany (who sold the job) so there was no miscommunication between the two of them. With all things being said, I would still recommend Builders Group Construction, but I would not deal with Mark again.

Edit: After completing and submitting a quick line by line analysis of the original cost estimate…read morequoted, the work that was completed, and the final invoice, the company representatives were responsive and understanding of my frustration on the price estimate and invoice correlation (or lack there of). They quickly reached out at that point and to make sure that the billing issue was corrected. Our new total is a little under $1k, which actually lines up much better to what we were originally quoted and the work the was actually done. The invoicing system that this company is using is a new to them system and caused quite a bit of issues in the pricing of our project. I do not think that my experience is the normal experience for this company, however, I do HIGHLY recommend thoroughly reviewing your cost estimate prior to work being completed and making sure that you have a THOROUGH understanding of what you are paying for. Original issue: They originally quoted us $3000 for a total wall replacement and new Subfloor. They were able to adjust the wall and replaced a square of floor board and still tried to charge us almost $1700. Attached shows the original estimate which included taking the entire wall out and replacing. The final $1339 invoice is not including the $304 deposit that we made on the original estimate. That included, puts the total paid $1643. There entire invoicing system seems insufficient for customer needs. I have a limited idea what I actually am paying for at this point. The original estimate I assumed was paying for entire day or 2 labor, but of course I have no idea since labor and materials don't have their own line items. From the entire billing process it seems as though they arbitrarily put in numbers. I was told I would get a 10% military discount, but I have no idea if that is the case as their is no line item showing that on the invoice. I am extremely disappointed in the billing process of this company, had I known that I would being paying 66% of the original estimate for 25% of the work, I would have actually had them do all of the work I was quoted for. I genuinely feel deceived and robbed at this point. I guess the only silver lining is my door shuts easily now... I will also say the quote process was easy and well executed.

The guys at City Wide have been extremely helpful regarding our fence. We had a fence put up three…read moremonths ago, and some strong winds took down a six foot gate this week. City Wide was responsive, sent someone out to take a look within 24 hours of my call, and will be making the repairs at no cost to us, despite the fact that they didn't have to. I am super appreciative of their actions and would. highly recommend them.

Best Fencing within 100 miles. Supeor work with great customer service. Needed it ASAP and they…read morecame through quickly.

I tried to delete my previous review, I will keep trying. All concerns have been addressed, very…read morehappy with my fence. Everything looks great.

Outstanding company, good folks. They will do what they say. They will show up on time and when the…read morejob is done you'll not detect they were there. They will remember you as a customer if you call. A rare, shining example of a freedom loving, family owned and operated, American business. I don't often get a chance these days, unfortunately, to recommend a business to anyone. This is the exception and should be the standard bearer!

I called this company and left a detailed message about siding & gutters on an unattached garage. I…read morealso sent an email with a picture & description of what I wanted. Never got a phone call or email. Worthless business in my opinion.

we hired them in 2017, trusted them to be a honest company. At first it seemed our roof was fine…read more... until the same issue occurred again when the backside of our roof was sloping .. we called a honest company whose been in business 30 years and sure enough .. Estep Roofing didn't do as stated , the entire backside of our roof had to be redone , due to sloppy , not up to code work .. we had a total of 17 rafter tails broken that were like that in 2017 , but instead of addressing it they covered it up , along with using the wrong type of OSB board that was not even code, bad, warped, dry rotted and damaged pieces of ply wood and it all should have been replaced and was not . Fascia boards were rotten all the way through and should have been replaced and weren't, they put the ice and water shield on top of existing felt paper which isn't code it should have been laid directly on roof deck.. and ice guard should have been 2 ft above wall and it was not. You will see in the pictures how bad it was , Mike the owner is NOT a honorable man , he refused to come out and see his crews awful job .. and we had no other choice but to call our Attorney which he is currently working on this case for us. Our insurance is USAA and they paid Mike to do the job and would have paid to have the broken rafters fixed , but instead they chose to ignore it. I pray nobody else has to go through this , but sadly I believe you will.

Owner Mike Estep did repair work on my roof. He heard I needed work done while he was at another…read morejob. He called me, came to my house right away and repaired my roof, only took 45 minutes. I am just blown away how quickly he was able to respond and complete the job. Highly recommended.

I worked with F and F tree service to remove a pair of trees from my yard. The price was very good…read more They arrived promptly and went to work on both trees at the same time. One required a very special lift to get up to the top of the dead ash tree that had multiple power lines around it. The crew was professional. They estimated that it the job would finish in one day but it was impacted by another customer who had a tree fall on their house. They came out the next morning and removed the stump. After they left some things need to be pointed out. 1. Ensure you specify what must not be damaged before they start. 2. While they were prompt they were not as organized as I had expected. Small things like they forget to bring cans of diesel to fill the equipment. The rake to sweep the street. 3. My neighbors mail box post was badly damaged, I repaired it. The could have trimmed more of the section that they dropped to prevent it from hitting the mailbox post. 4. I am not sure of the long term issue but normally some mulch is left on top of ground up stumps to allow for settling. This did not happen on either tree. Finally the bottom line, I would recommend them to anyone need tree work done and I will likely have them come out and top my maple this fall or next spring. Bryan in Beavercreek

Took down a tree and ground some stumps for us. They made very quick work of it. These guys are…read morevery professional and I highly recommend.

They showed up when they said they would , did what they said they would do . Were very…read moreprofessional. They did an excellent job, we are very happy with the finished driveway.

This gentleman clearly cares about his work and the amount of effort and attention to detail! We…read morehad him redo our drive way as well as extend and it looks amazing!!!! Fantastic work and incredible crew!!!

I had Scott from Bee Line Fence stop by and give me an estimate to replace my broken down fence…read morewith a new privacy fence and gate. He was very professional from start to finish. He measured the length of the fence I needed replaced, explained to me why it was breaking down, and even gave me two separate estimates for the sections we talked about. He walked me through everything I'd need to get the job done and gave me a very reasonable price. I couldn't recommend a better company. My Neighbors also have a fence on their property from the same company done several years ago and it's still standing strong. Awesome customer service with the workmanship to back it up, you will be hearing from me very soon.