Amazing doctors. Great staff. A little expensive but always good value! 10+ years and 4 different…read moredogs in great care.

We love GVH. They're Dr.'s have always been so kind and supportive. For over 35 years, we have…read morealways come back to Guilford because it is the only place we have felt truly comfortable, our dog /cats too! They are a tad more expensive than others, but it is worth it. I found them to be honest and forthcoming with services and cost. Dr. Pixton and Dr. Dale are both wonderful. (dr. DellaMonica who retired recently) I feel seen and they gently guided us through our losses and made themselves available to address concerns and what to expect. They have made changes in the front desk/admin staff to accommodate the sheer volume of patients which at first I felt was too businesslike, and a little wonky. Now, I see totally make visits seamless. We have rarely had to wait more than a few minutes. To be fair, it is cheaper to use Chewy for some OTC's/food and prescriptions (heart worm) etc, which I do. They have a portal where they can connect with Chewy to send prescriptions through. At this point, I would not trust any other vet with our pets.

Dr. Slater and staff have always been able to resolve my dog's issues whether minor or serious in a…read moremost kind manner. I am so thankful that my Penny is in their care!

7-2-2024 - I stopped at Salem Valley Veterinary clinic to pick up some NexGard for my 4-year-old…read moreJack Rusell terrier. At the same time, I asked the reception people to have Veterinarian Sarah Slater, my dogs Vet call me ASAP because my dog Tarah was scratching and biting herself incessantly and I was concerned. I was told they would have her call as soon as she arrived the following Monday. 8-5-2024 - Over the weekend my dog's condition worsened significantly and being alarmed I called the Clinic at 8 am when they opened. I was told that Dr. Slater doesn't get in until 8:30 to 9:00 am so I had to wait. I waited until 10 am and hadn't heard from them so I called again and was told that I had to be patient, the doctor had several emergencies this morning to which I replied, my dog is chewing herself bloody, scratching herself raw. I'd say that's an emergency wouldn't you. I was again told to wait. 12:00 Noon - I figured that as they hadn't called, they likely wouldn't and I called another local vet who was kind enough to squeeze my dog in at 3 pm, Clark Veterinary Hospital in Old Lyme. At 2:15 pm the doctor from Salem finally called and asked me what was up with my dog. I told her I was quite annoyed by the fact that she had waited almost to the end of the day to respond and that I had already found a new Veterinarian in the area who agreed that she'd see my dog. I went on saying that I knew my dog had a fever, likely some internal infection, was bleeding from areas she had scratched, had stopped eating and refusing to walk, and that she should have made an effort to answer my calls earlier. She apologized and said that she didn't know that I had been in the practice three days earlier, said she had two emergencies first thing in the morning and put the blame on the receptionists answering the phones needing more training never taking responsibility for her own actions. She then asked if I wanted my dog's records transferred to Dr. Clark's office and I said I did ASAP. 3:00 pm Arrived at Dr. Clarks office and was told that my dog had a high fever and a severe bacterial infection and that my suspicions and concerns were well warranted My opinion of Veterinary clinics has festered into total contempt. It seems that the whole industry has been bought up by big corporations who take over, increase prices and decrease services preferring to push the easy fix over doing the work to find root cause and in my opinion, this is reprehensible behavior when they like doctors promise to do no harm. Case in point, Colchester Veterinary Hospital gave Tarah Apoquel as a puppy fully knowing it's a dangerous drug in dogs under a year and should never be used. My puppy developed aggression toward anyone who came within ten feet and she also lost all confidence turning into a fear biter and frequently has night terrors. I took her off the drug and moved her to Salem Valley, fully thinking I'd have a much better experience than what I had at Colchester and after that experience, I have been looking into starting a class action law suit against Pfizer and their drug Apoquel. The main doctor in Salem, Robert Barratt was my horse vet for many years and it pains me to have to write this about his business but my animals are family members and I don't appreciate anyone who doesn't take their health and safety as seriously as I do and as such, this review is being written. I can not and will not recommend Salem Valley Veterinary Clinic and would suggest you do your homework as you would for yourself or any of your loved ones. Find a doctor with a 4.5-to-5-star rating and become a client with them. Avoid anyone with a lower rating and read the reviews!!! People who experience bad performance from medical "professionals" are not likely to plant a story but more likely to state the truth and that information can be used to draw an educated conclusion as to who you wish to provide medical services for your pet.

This has been our vet service for many years - kind, considerate, and first rate care for all our…read morecats.

Techs are jumpy and act afraid of both dogs and cats. Had to muzzle my senior dog for shots. Vet…read morereverts to recommending drugging your pets for routine visits. Does not advocate for preventive care. Will never bring my animals back.

I have been going to Durham Veterinary for years. The last two years the team of amazing Durham…read moreVeterinary help me keep my Jake healthy and happy Jake lived past his 14 birthday. Sadly we had to put him down because of health reasons. This entire team gave us so much support. I will never forget that. Today my other dog Bo had an appointment with DR. Borkowski. Even before she got into the building she was saying hello to him. I met with Dr Borkowski and Tania and they made Bo feel like he was the most important Dog on this earth. I thank the entire staff at Durham Veterinary Hospital for your kindness. Thank You, Carol Carmichael

It's all about the $$$ ..I had to cancel aj appointment..omg 30 + minutes before cuz I an a nurse…read moreand "things" do come up..they want an $80+ deposit of I rebook Yeah..caring my ass never had this happen before..I just hope the best vet Dr Holdermeyer gets his own soon cuz he was the absolute best..Durham can't shine a light to him..I like vets who give a Shit

The staff are so friendly and caring. I think the pricing is reasonable. I like the idea that I…read moredon't have to go in to go over test results.

I have to say- I beg to differ with the previous reviews. I have been going to Dr. Alice and Dr…read more Neil for 8 years with my guinea pig- YES the same guinea pig! She is now over 8 years old and part of that is due to their great care. They are a great place to take your guinea pig for nail clipping ($12) and a little attention. They are always up front with what things will cost and you have the option to say- no thank you. They are very caring and so sweet to my animal. I have total faith in their care and you too should trust your pet to Old Lyme Vets.

We have been going to Essex Vet for about twenty years. We have had nothing but great service from…read moreall staff members concerning our two dogs and three cats over that time. Most of our visits (95%) have been with Dr. Cheryl Brienza. Her care, compassion, and understanding of how we want our pets treated match our own. She explains everything thoroughly and respects our decisions. We feel very fortunate to have her here in our area.

Dr. Caginalp is the best. She gives each pet a personalized approach and works with my nervous dog…read moreso kindly and patiently. She takes the time to answer all my questions and calls me personally with test results. That means so much to me. Dr. Caginalp! the personal and compassionate care

My dog started peeing blood three days ago, very scary experience. I called Madison Veterinary…read moreHospital and they immediately got my little girl in. Very efficient staff, very friendly in calming my nerves, and working with a reactive dog. Started medication and she's as good as new! Highly recommend.

I brought my dog from Massachusetts to have his eye removed. These vets were the quickest and…read morekindest vets that I encountered while vetting my options. The day of the surgery everything was very smooth. His eye healed up exceptionally well. And they were very good at follow ups with me regarding biopsies and medicine use. Extremely nice people. Highly recommend them.

The staff here are all so helpful and kind! The doctors are knowledgeable and provide great care…read more There is usually a wait, but the staff is always apologetic and interactive so it's not too bad. Grateful for their cooperation, compassion, and care.

I have been coming to KAH for my pets Vet care for years. I have never been late for an appointment…read moreand have never waited LESS than 30 minutes past my appointment time for any appointment. I have sat in the waiting room for an hour or more on several occasions, but I never complained because I understand Vets and techs are busy, and our dogs have always received stellar care here. This evening I called because my dog threw up all over me and the car on our way to his appt. I had to pull over to clean everything and called as soon as I was clean enough to let them know I was late. The receptionist asked how far away I was and I said I'd be there in 10 minutes. She said "oh that's fine, come on down!". I arrived and Dr. Vitelli refused to see us. Suddenly I'm not feeling so understanding about all the times I've waited 30-60 minutes past my scheduled appt time. They could have rescheduled when I called, instead they let me sit in the waiting room for 15 minutes while Dr. Vitelli couldn't decide whether he'd do us the honor of seeing us.