This isn't like any other doctor's office I have ever been to! And that's the absolutely beautiful…read morepart it is a calm serene environment that takes out the nervousness often associated with going to the doctor. The eastern and western medical treatments offered in one place is set up to provide absolutely amazing seamless care. The Doctors as a couple have so much knowledge and take the time to explain treatment and options under their care. They have changed my life significantly in just about one month, I can't wait for my next appointment!! WISH I COULD GIVE TEN STARS!!

What an amazing experience. The staff, including the doctors, made eye contact and didn't rush me…read more They all listened. I felt confident in my diagnosis and treatment. The facility is spa like and you instantly start feeling better after wrapping up in the terrycloth robe and sitting in the heated recliner in a cozy, well appointed exam room. Far from sterile in style but very clean and organized. The whole experience was well organized. We were buzzed in the door, checked in at the desk and immediately whisked away to our exam room. Upon exiting, there was another patient checking out so we waited in a posh cubby for very few minutes before we were out the door. So happy to find this hometown medical team and get out of the big medicine machine. So sick of being just a number.

My long-term experience at Collierville BMG shows that the quality of care depends entirely on…read morewhich doctor you see. For over a decade, I had an excellent experience under Dr. Wallace. He was attentive, truly listened, and consistently responded to messages within 24 hours. When I tried other clinics, I realized how exceptional his care was. Recently, I returned to BMG but had to see Dr. Ongsingco as Dr. Wallace was not accepting new patients. Unfortunately, my experience has been the opposite. Dr. Ongsingco seems disinterested, rushes through appointments, and takes nearly a week to respond to messages, if he responds at all. I highly recommend this clinic--but only if you can see Dr. Wallace.

I really like this place. I also like that they're so big that I can to any location. It's been…read moreconvenient when I get sick and need to see a doctor the same day. I have mostly been treated well. There's always specific doctors you won't gel with but luckily there's so many people you can just request a different doctor. I seem to get along well with most of the ones at Collierville which works because I don't mind who I see for each appointment. I also like tha tI can use the app to message them.

My first visit with DR baig today ..he was so helpful , made suggestions on improving my health and…read moreaddressed all my concerns...his np Sloane was equally kind, knowledgeable and calming to speak with....I'm glad Dr said is my new gp!!

Most of the staff are just plain horrible! Looking to keep your medical issues private then avoid…read morethis place at all costs. Want a compassionate and caring doctor, please look elsewhere!! Want an accurate medical history and most important an accurate medical record then look elsewhere!! I should have left years ago like the other patients who have run away but I finally did after being told I should seek mental help for physical pain. Not to mention upon reviewing my medical record, it was severly flawed to which he replied via his nurse that he wasn't sure how it happened. Want a diagnosis before tests get back, go see this doctor. He will surely give you samples of the newest drugs from the pharmacutical reps that stroll in and out of the office daily!

They don't answer the phone, ever. They are so inept they don't even realized their Website is down…read moreand has been down for nearly a year! Impossible to book an apt.

Exceptionally Clean & Sterile Medical Office Environment. I wear my mask / sanitize / & don't…read morefeel like I'm gonna catch something else that I didn't come in with. So I've had Bronchitis for 3 weeks, simultaneously with The Flu. Today I got a Toradol Shot + Tamiflu. Nurse Practitioner Cathy Lipsey (aka Dr. Quinn Medicine Woman) has worked hard & smart for years to keep My Family Healthy & Thriving. We depend on her for common-sense advice & treatment. We are fortunate to benefit from her experience, & have thrown her a few curve balls along the way too Interactive PatientPoint Portal on Exam Room Walls is most useful. Makes Waiting Time Educational.

I have been to Hanissian Healthcare numerous times. They have always provided outstanding, caring…read moreservice. I am so thankful for them!!

The np actually listens to your health concerns and the staff was very personable…read more Hopefully I have found my new GP

I have been a patient of the Family Medicine Group for about 30 years. Dr. Miller and Dr. Hyatt are…read morevery professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. Dr. Hyatt always spends the time needed to answer my questions and also to help with other things; she is super supportive. We appreciate your help and kindness throughout all these years.

My wife and I have been patients of the Family Medicine Group for over 30 years. Dr. Miller, Dr…read more Hyatt, and Mr. Green are very professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. We appreciate your help and kindness throughout all these years.

Humphreys Family Practice is the secret gem of East Memphis. Located just off Poplar & Massey…read morebehind the Walgreens. The location is excellent. Parking is amble. All of the support staff are lovely. They greet you with a smile & make a doc's visit a nice experience. I see Betsy Cordell NP &have never had anything but the very best experience. She listens and does not rush you. Makes you feel like a person instead of a number so many practices do. My health has greatly improved since I started seeing her. They also offer a walk in clinic which has provided us with great care when we needed an unplanned or urgent visit. Everyone I have seen in the clinic has been great. My children also go to River City Pediatrics in the same building. So convenient. They accept most all insurance plans. They even have a pharmacy on site so you can get your meds before you leave if you wish. They are truly the best of the best all the way around! Would not go anywhere else. A++

BMG has a great Dr. that has been attending patients for quite a while. Been seeing this dr many…read moreyears and we have been pleased with this primary care facility that includes Dr Humphreys and V. Smith.