1. Otter Flood and Fire Restoration

0

Longview, TX

Otter Flood and Fire Restoration

5.0 (1 review)
Open • Open 24 hours

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Mold remediation

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Hamilton Group

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In my opinion: This is the best builder in East Texas (and in the top tier of all builders in the…read moreState). Last year, this company did some exterior renovation work and replacement of doors. They did a terrific job. During the February freeze when 4 pipes burst and flooded the first floor, they dropped everything to get out there to save the house. I have now hired them to rebuild much of the first floor. This company is the real deal.

I really had high hopes for this business as they have a good reputation in the community. I…read morecontacted the Hamilton Group because I am wanting to remodel my home. The owner came to my home looked over the house and I told him what we wanted done. He said he didn't know if he could do all we wanted with our budget. So I up'd our budget by 10K. When he got ready to leave he told me that someone from his business would be contacting me in a couple of weeks to come out and take some measurements and that if I had not heard from them within 3 weeks to give him a call, you have my cell phone number. Well, when I did not hear from anyone from him or his business within 3 weeks I called his office and was told he was in a meeting, so I left a message asking him to call me. The lady who answered the phone said it could be the next morning before he returned my call. I waited several days and he never called me. So, I called his cell phone and left a voicemail. I waited a few days and when he did not return my call I called his cell phone again, this time he answered. He told me he was in a meeting and would call me back in 30 minutes. That was over a week ago. In my view he is very unprofessional.

Otter Flood and Fire Restoration - damagerestoration - Updated October 2026

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