I would highly recommend JD's to anyone needing A/C work done. They not only got to work on getting…read moreus a new unit right away, but also provided us with a portable air conditioner until it could get installed. The guys were professional, courteous, and cleaned up when they were done. Thank you Jeremy and Nathan for taking such good care of us and major kudos to Nathan, Waylon, Roberto, Landon #1 and Landon #2 for working overtime to provide ac to my dad in this 100 degree heat! You are a blessing and we cannot say enough good things about JD's A/C

Used them for over 6 yrs. They are prompt and knowledgeabl, they are polite and helpful, the prices…read moreare fair not cheap not excessive, they fully explain what and why the unit was having problems

Very nice and helpful. My unit did not require any service at that time. They did charge a…read morediagnostic and service fee, but said that my unit was not the cause of no heat. Recommended that we contact gas company and if needed would comeback without charging the service fee.

I had several issues with my new AC/heating unit installed by another AC contractor and had several…read moredifferent reps out from Ben Maines Air Conditioning. All 4 of the guys that came out to fix various issues for me were very qualified. Did a excellent job and they were fair priced for the work. I will not look further when it comes to AC installation or repair. They are super quality and do things correct the first time....

June 14,2023 - Shout out to Michael and Andrew for their professional workmanship and quick…read moreinstallation of my new AC Condenser. Also, a big thank you to Lance for taking the time to explain a bit about AC so I could make the best decision on what best fits my needs instead of taking advantage on my lack of knowledge and upselling me to a more $$$ unit that would provide zero benefit for me. And shout out as well to Tammy in the office for great communication over the phone. I got at least 4 or 5 phone calls from her updating me. Nothing but top notch courteous and professional service, start to finish, from Goode Brothers A/C & Heat in Longview Texas.

My a/c was not cooling so I called Goode Bros. (highly recommended by church friends!) on Monday,…read moreand Steven was here Tuesday morning. I was very impressed by his professionalism, courtesy, and knowledge. Not only did he do the repairs to my unit, he also reworked something on the inside unit to make it easier to change filters. He clearly explained the advantages of having a maintenance plan, which I have done. I highly recommend Steven and the Goode Brothers!

Danny from Alco came out yesterday to perform our semi annual HVAC maintenance. He did a great job!…read moreHe is courteous, knowledgeable and professional. He found a few items we need to address over the next few months to prepare for this summer's heat. He carefully explained what repairs need to be done showed us where these problems existed. He also gave us a couple of options for moving forward. The estimates were thoroughly explained. We feel more than comfortable with his recommendations.

I live in Gladewater now. Back in November, I called Alco to repair a pluming leak in my house…read more They had done some AC work for us a few years ago and everything was done satisfactorily. The man who came to fix the leak didn't know how to find the leak. He made 7 holes in my walls. I paid him 2400.00 to fix the leak . He informed me at the end that Alco doesn't fix holes . I would have to get a sheetrock man. Then he said he could fix it but it would cost 350. He came when he got off work each day and made a huge mess. This went on for about a week. I finally found someone else who would come back and fix it for me. He did a beautiful job, but that cost another 900.00. Not to mention the job turned out to NOT be a 2400.00 job like they estimated. I would have much rather paid by the hour. Live and learn.

Did an excellent job for me. Very professional. Explained everything to me so that I knew what was…read morebeing done. Would recommend this business.

Once again, 5 stars. Seems to be a pattern.... The whole…read moreteam is great. I've had a rotation of them out for various work. We finally had to admit it made sense to replace the old unit. It seems there's a new refrigerant on the market and the new shiny thing's are always gonna cost and have more problems. Brian had some of the current type available and His price was in our budget. If you read enough of the reviews, I want the "goods". Good service, good price, good product, good installation, etc. These guys deliver the goods consistently. I have to mention this to lead into the decision making process. Like most, I shop around looking for "goods". However, when Brian came up with a price in our range, we were done. We saved for this, but when he offered a great price and went over the unit, we bought it. There was no shopping around. I am almost embarrassed to admit that. However, I guess I have a lot of trust and have yet to be disappointed. It got us through summer and so far through winter, if that's what you call it this year. I have nothing close to a complaint or inconvenience. "The guys" at Keith are all great to work with. Their work and ethic is old school, customer focused. You can't ask for any better.

I just recommended Keith AC to my neighbor. Great service and good people. We will call them…read moreanytime we have AC issues.

Wow! If you ever need an AC repaired Gregg Air is the people to call. I didn't know anything about…read moreany of the companies around here, but this man is great. He knows his business, works hard, and is very reasonable. He rewired and replaced our thermostat, even put it in a different room/area. He took his own 100 ft hose out and around the house and washed more grit, dirt, mud and accumulation out of it than you could ever imagine. It's working great. He also checked out the other side and is going to give us an estimate on replacing the unit on that side/half of our house. And his charge was $175.00 for everything he did. He spent at least two hours here. His name is Shane Gregg and he's been in business 8 years. I would highly recommend him to anyone. Honest, hard working man.

Great Service, Great Prices. Knowledgeable and Professional. Provides services in a timely manner…read more Provides Services and Sales. Also provides Preventative maintenance.

I called on Monday morning and a repairman came to my house by 11am. He was very professional and…read morequickly replaced a cutoff valve at a reasonable price. I also had a repairman work on my heater last year and I am very impressed with the knowledge and honesty of the Napps employees.

I'm surprised to see the number of positive reviews due to my current experience with this company…read more I am new to the area and our contractor helped to set up the work to be completed by Napps. They wrapped a short outdoor pipe with weather stripping, placed a plastic piece around a valve box for a washing machine, and changed out a toilet and vanity (which we provided). The amount of time they recorded was 7.5 hours to complete these tasks. The time plus expenses recorded cost $1,161. I was shocked to see the bill, considering what was completed. I spoke with my contractor and he stated we shouldn't expect to be charged for more than 5 hours. I called and spoke with Napps and was told they tried to fix the old toilet (which didn't work) and I was being charged for that time also, but they would take off the cost of the parts that didn't work. After more deliberation Napps agreed to also remove 2 hrs of the time initially charged. Although they did remove some of the initial charges I am still very dissatisfied with paying over $800 for such a small job. Buyer beware.