Professional and personable staff who are knowledgeable and deliver a quality product. From designer to installers they listened to my concerns and offered quality advice based on years of experience. I would not hesitate to recommend them to anyone interested in an awning that can dramatically increase the enjoyment of one's home or business. read more

We love our awnings! They look great and are easy to use. We should have gotten them years ago! Otter Creek was very helpful and nice to do business with. read more

Otter Creek Awnings - Awning along front of shade house by pool. - Shades & Blinds Near Me - Williston, Vermont

We tried working with OCA twice with both experiences being less than desirable. Unfortunately the new owner, Kris is not service oriented and does follow through with his promises. He is definitely out to make the money though! We agreed after a consult that he would come back by the end of the week with a quote and schematic. After I followed up because he did not a week after the promised timeframe, we received a quote of $34,900 and he would not move forward with a design until we agreed upon the budget. I don't know about you but I can't possibly commit to a price without seeing what I'm getting. Frustrating to deal with and not worth it when you're trying to design a fun house project. Just a heads up to those looking to do the same! read more

Called the store and asked for someone to come out and bid an awning job for our deck. Candice came out and spent quite a bit of time with us - what we wanted was way out of our budget - that's not her fault, however. We liked the way Candice dealt with us so much that we visited the store that weekend and purchased a Special Cantilevered Umbrella to replace one that we destroyed during the winter. Ben and his colleague installed it today 4/20/17 and we couldn't be happier. They neglected to bring the stow cover for it and they went right back to the store and delivered it to us. Pleasure to do business with this company. read more

We went to the home show April 2016. Set up an appointment for Kristopher (salesman) to come to our house for a quote on awnings. At the show we got a coupon to save 20% off our purchase and an extra $100 because we set up an schedule for the free home estimate. When speaking to the lady at the show About pricing, she told us, the salesman will be able to get us an exact quote once the get the measurements. So Kristopher shows up at our house on 4/22/16 Gave us a quote for $871.00 that included all discounts, tax and installation. We agreed, drew a binding proposal contract, he signed it, we signed it. We gave about half for the deposit. So he took the old awnings with him. Said we would get our new awnings in about 3 weeks. The 3 weeks was almost here. On May 9,2016 we come home to a message on our answering machine, from Kristopher sating that he has mis quoted us. They can't do it for the AGREED QUOTE but for around $2000.00. Tried calling for a couple of days, couldn't leave Kristopher a message as his mail box was full on his phone. Had to call the main office and leave a message in the general mailbox. Did speak to one girl in the office who also didn't feel that it was right what was going on, she said she would deliver a mess to Kristopher for us. Finally on Wednesday when I got to speak to Kristopher, he had said that it was brought to his attention that he misquoted us. He also said that in speaking to the owner, they would loos money. So he offered to do it for $1200.00 (still way above the binding quote) so he said that there was no way they could honor their contract. I told him there was no way I was paying more than what we agreed apron. I asked him why did he wait so long to call me, he said he was busy. So... Not only did this business not honor their contract or their word to us , but flat out told me they would not do the job at the quoted price. So he returned our old awnings. I would Never ever recommend this company to anyone. Everything I have experienced has been awful. Stay away from this company. Don't want to see anyone go through what I did. read more

We have had our Awning for 20 years, replaced fabric for first time two years ago. We found Otter Creek's product to be super as is their service!!! We love our awning. read more

I had no problems at all with my awning from Otter Creek. Specifications to installation all were completely trouble-free. It was a no pressure easy transaction and I would highly recommend Otter Creek to anyone looking for a high quality awning and installation. I'm glad I got the motorized option - it makes it delightfully easy to use at a moment's notice. Meg read more