This medical group does not have a user friendly way of contact. Not very personable.read more

Dr Natasha and the whole One Medical staff are fantastic. I have had different doctors around the…read morevalley and this office just really goes above and beyond. Dr Natasha takes the time to answer questions and address concerns. She is kind and has a sense of humor. The lab is amazing. The phlebotomist does the most painless blood draws I've ever experienced and results come back quickly. Dr Natasha also explains lab results through the messaging app which is much faster and more pleasant than other offices that take a "no news is good news approach." Also, the app is great. I've used it a couple of times and it has saved me some visits to urgent care.

I would follow Ann Lacey wherever she practices, she is the best medical professional I trust. She…read moreis thorough, highly knowledgeable, and genuinely caring, which is exactly what anyone would want when it comes to their health. Her nurse assistant, Oscar, is equally outstanding, responsive, professional, and attentive. I have yet to encounter a single staff member who has not treated me with kindness, friendliness, and respect. Although I live in East Mesa, I willingly make the long drive because this level of care and treatment is truly exceptional and well worth it.

Unfortunately, I had a physical and after that, I fell through the cracks in their process. I…read morecalled after 2 weeks after hearing nothing back and then received a call back after 3 week. I was told that I had a severe heart value issue as well as very high a1c level and that I needed to see a cardiologist right away (they did offer to redo the tests). Fast forward - I sent my results to another Dr who immediately sent it on to a cardiologist who said the heart results were fine, just misread. I redid my blood tests elsewhere and my air level was normal. I did pay for my physical when I left the office the same day but somehow I received an invoice for something after 6 months. In summary, Dr. might be good - wasn't for me. Process isn't good. I obviously did not return.

Not really helpful and Dr was very fast to get the appointment over with. Only listened to a few of…read moremy symptoms then discharged me

The staff, nurses and Dr. Trenton Welsh are highly experienced, from the front office staff, to the…read morenurses, it is evident that this team cares about their patients. The type of care provided, is something you rarely see in medical offices today. This team cares about their patients and they take their jobs seriously, and with compassion.

Dr. Le and his staff really care about patients. Dr. Le never says no to a last minute appointment…read moreor a person in need. Dr. Le and his staff speak multiple languages and are very accommodating to many different patient populations. I recommend this office to everyone!

Staff was extremely unprofessional and dr lee was ignorant to my condition and offensive in his…read moreline of questioning. However, he takes time to listen and wants to help. The office is a mess, moved from room to room, inappropriate conversations and comments were made to me as a patient. They dont follow through with requests in a timely manner because its so disorganized

Leslie at the front desk was awful. Horrible experience from the second I walked in. The man…read moreworking in the lab room was a larger man and had a sassy attitude made me type my own name cause he was being lazy. Then I get to the front desk the lady isn't even at the desk she's a good 20 feet behind it yelling across the room asking for my info and who I'm here to see my dob etc infront of a lobby full of people. Mind you I was here for VITALS AND DRUG TEST. Took over 40 minutes to be seen and I asked what is taking so long she said oh I sent it to the wrong department??? What the hell is going on and who is running this establishment? Her name is Leslie. She not only embarrassed me but she made me feel like my care was not important. No reason I should have waited this long to take my blood pressure. WILL never be back here.

No Stars . I had an appointment this morning and Dr Rahman has refused to see me today . Even…read morethough office staff has admitted to making a mistake in making the appointment I was refused to be seen by Dr Rahman . Very poor Patient customer service . It is not my fault Dr Rahman is running behind . I would recommend finding a different facility . As per other reviews this office does not care about their patients . I am now on my way to a different office to be seen . No Stars

My wife went to the x-ray for bone density and Tiffany was an excellent technician and Franco S at…read morethe registration was just as kind as can be.

To say that the staff is Inept, would be a gross understatement, but I can't think of another word…read moreright now. I'll start with the ED. People hacking and wheezing all over and nobody wearing a mask. The nurse is wearing one but unconcerned for anyone else. I came in for chest pain/difficulty breathing and back pain. Being asked to explain my issues to 7 different staff members is Not conducive to my current condition. My O2 was in the high 80's and they didn't even see fit to give me oxygen, at any point, during my hospital stay. I need the ultrasound machine for an IV, my veins are small and deep and I have thick skin. Somehow, there is a brand new "Hospital Policy" here that the nurse "Must tourniquet and try to stick patients 2X before they'll even try ultrasound". That's what my nurse told me. Now, either she's sadistic, needs practice or didn't have anybody and didn't want to say. Either way, you Need to start Listening To Your Patients, the. first. time. We know these things about ourselves to avoid personal pain/discomfort and avoid staff wasting unnecessary time. But she did it anyway. Poked me 2X, coworker poked me 1X then, I still had to wait another 35min for someone that knew what they were doing to get an IV in me. After I got some meds and fluids, I didn't see anybody again until I was told I'd be admitted. The transporter was the Only shining light! He was nice, respectful of my things and space and was pleasant the entire time. The daytime nurses on the floor are seriously disinterested in patient care. As I sit here, I asked my nurse for 1of my home meds, it's already been approved by the doc, and I've been waiting on 1 pill for 55min now. My night nurse brought it in to me in less than 10. I know, "it's busier during the day", "patients are awake during the day", "blah,blah,blah". I didn't ask for special meds. I didn't ask for extra. I didn't even ask for an extra dose. Just my pill. The one I take every day. The one that's on my approved list. And nothing. My antibiotics are 90min late and they're just hanging on the IV pole in my room. No sense of urgency. No sense of responsibility. No sense of patient comfort. The Doctors are nice and they seem to care. The team seems to be on the same page with my treatment and plan for discharge. The kitchen should close, fire all of the degenerate staff, burn it down and start over. Seriously, Nobody knows their ass from their forehead and they're not afraid to advertise it. Putting stuff on my tray I'm allergic to. Keeping things from my diet that I'm Not allergic to and that's if I even got a meal at all! (Happened 2X I didn't even get a meal) Can't even read the ingredients on their food boxes sides of their bulk food boxes to tell the difference. Most people stress about getting the wrong meds, I'm worried about getting 2 very specific ingredients. And they're not common. All I hear with my food allergies is, "Oh. That's unique." So, HOW DO YOU MISS IT?!?! There's that and the no utensils, no drinks, wrong items and things from menus that I didn't even know existed ending up on my plate, everything else was awesome! You guys really need to get your poop together, in a Major Way!

They are not friendly and don't take new patients. Didn't…read moreeven offer recommendations.

Finding a Family Doctor can be difficult and I have been having a rough time doing so since my…read moreformer Doctor retired recently. The requirements I had were... 1. MD 2. Office with one or two doctors...I hate when there are a bunch of people in the waiting room( especially gross sick ones ugh!). 3. Friendly, staff that actually returns calls! 4. Doctor that doesn't make you feel rushed and listens to your issues! 5. Easy to access, not in a big building that is hard to park in. 6. Available appointments. Dr. Riley is all these things and more. I'm really happy with the ease and the great medical care. His nurses are good with needles as well. I had to get my blood taken and a few shots and she performed like a pro with confidence! So, if you are in need of a new Doctor I highly recommend Dr. Riley. I think they also take most insurances as well!

First visit and love this doctor! He has a professional and serious, but sincere, way of giving it…read moreto me straight. I SO respect that in a doctor and he nails it! Thank you Dr. Sullivan!

I was traveling in Alaska/Yukon and forgot to pack my insulin. In Juneau I went to the Costco…read morepharmacy and contacted Sullivan's seeking an emergency refill... left three messages with no response and no call back. Then my pharmacy at home in Scottsdale called him to refill a prescription...never answered them. Totally unprofessional and irresponsible. I'm getting a new doctor...

Great place to take care all of your needs. Staff is friendly. You can stay on top of your health…read moreneeds with blood work, prescriptions, maintenance etc.

Great experience. I went in for the 15 minute consultation and was impressed. Dr. Franklin was…read morereally friendly and down to earth. He provided a great overview of all of the different options for treatment. The clinic was clean and well put together. Highly recommend.

I love Dr Linda Austin. I feel like I matter to her. She carefully listens to what I have to say…read moreand I never feel rushed.

I love Dr. Austin, ive been seening her for almost 30 yrs. Shes been a amazing Dr. and a great…read morefriend. So sadly i just learned shes retiring in November broke my heart. Will miss her and Flora.