My dad just got back from his second appointment, and he is raving about the patient, expert…read moreservice he received! He loves his new hearing aids. We can already tell how much better he's able to hear, and they're smaller and easier to clean than what he previously had. Thank you for taking such great care of him. He's not always an easy patient, and I can tell that you all (Katie especially) made his day.

At Associated Audiologists on St. Claire - I have had disappointing service. My first doctor…read moreassigned to me cancelled two appointments the day of scheduled visits. I was re-assigned to Katherine Rhoads who is very nice and believe is very competent. Today I had a scheduled follow up appointment with AA. I was called Friday to conform the appointment for 9:00 this morning. I arrived a bit early and was asked for my new insurance card (which I provided). Then I was asked for my Medicare Card (which I am not sure I even have one). I offered to provide my Medicare number but the receptionist said she required my Medicare card. I have been on Medicare for 4 years and have never been asked for this before; not from Associated Audiologists and not from my PCP, Ortho, NKC Hospital, Dentist Neurologist etc.. Now just for the record, Medicare has zero hearing aid benefits - Zero. I am the one paying the bill. So this is the 3rd time I had an appointment from this provider that was not honored. THE THIRD TIME!!!! Very disappointing after spending $4000 on hearing aids.

Best customer service ever. Audra makes you feel so comfortable. Would not go anywhere else.read more

They're very good at what they do. I have been with them for years. In Kansas City Missouri,&…read moreKansas City Kansas also. They're the nicest people. They take very good care of you. Dianna G Shaffer. God Bless You. And Thank You.

I am on my 3rd pair of hearing aids. Having been to 3 different locations in town, this is…read moredefinitely the best I've experienced. Ken Wooten is the most knowledgeable audiologist I've come across in KC. Cannot recommend enough. Super friendly atmosphere. Really nice guy. Ken was very meticulous with both my hearing testing, and my new ear molds, and I couldn't be happier. New aids fit absolutely perfectly, and the sound clarity is better than I could have imagined. If you're someone like me in the KC metro who is very dependent on proper hearing tech, this is where I would recommend starting.

I have had a vertigo problem for quite a while thinking I would have to live with it. Then I was…read morereferred Dr Bittle's office. I saw three different people there, including Dr Bittle, during my treatment. They were very kind and attentive. I had a particularly difficult situation but Dr Bittle and staff were very tenacious and helpful. I can say successful as well. I highly recommend this Hearing and Balance Specialists.

I finally gave in to admit my hearing is not as good as it was…read more Visited Dr. Lainey Lake yesterday to get a check up. She discovered what I already knew and suggested hearing aids. From the receptionist to the Dr, the visit to Hearing and Balance Specialists of KC was super. Quick check in when I arrived. They emailed me the forms to fill out the day before, so I could have done before arriving. Office was super clean and professional. Have appointment next week to have hearimg aids fitted. I am confident that Hearing and Balance Specialists, and Dr Lake will take good care of me.

Very pleased. Here for ear tests. Have done this for two years…read more I had my ears damaged at a "Damn Yankees" concert years ago. They caught that. Happily, my ears are stable, so Ted Nugent had fun with me, but just once. They are professional, do the tests, and do it right. Good job!

Great service. Attentive to elderly patients and their care givers. Highly recommend.read more

A lot has changed since I wrote a definitely not favorable report, based on the experience of…read moretrying to get a doctor to respond to us one night. I am now a patient of Dr. Stacy Shutz in dermatology and this review reflects how I feel about her and about the office visits to this location. I have been treated with utmost respect on both occasions. The first time it did seem like I spent a great deal of time filling out paper work - though everything is actually done on an ipad. This time, I was able to do all the sign in work online before arriving at the office and that seemed to speed things up to a remarkable degree. I no sooner sat down after announcing my presence than there I was being called back to the exam room. Impressive in a room filled with folks waiting to be seen. The office site is large and very clean. There are tons of advertising materials everywhere but no one tried to sell me anything. This is my first go around with pre-cancerous spots and with all things dermatology. Dr. Shutz took time to explain what the different terminologies meant and what treatment would be best. When I expressed a concern about disfigurement that might result from treatment of the place on my face, she took me through exactly what would happen and what my face would look like during the healing process. I really appreciated her taking time to be thorough in this and not making me feel like an dummy or an annoyance. I am extremely pleased with the care I am receiving and now can highly recommend Midwest Medical.

There office called at 8:00.this morning. I just missed there call but called right back. Just…read morevoice mail telling me to leave a message and they will call back in the order it was received. Waited all day for their call. No call?? These people do not care about their patients. You cannot get through to scheduling.

Dr. Willbanks is by far the most real, grounded and educated doctor I have ever worked with. She…read moreis always a call or text away. I about fell over when she told me to text her if my I had any problems. If you have a hearing loss and your aids stop working what better way to communicate than text! There is no middle person I have to go through to get to her and she is REAL. She is always so sweet and goes above to help you. Her practice is warm, and feels like home. It is a family setting and my grandkids are always welcome, even my dog who gets cookies every time I go in. I don't have to worry about parking with my walker and she is always there to open the door for me and the best part is there are no stairs, elevators and I walk straight in to her office. If you are looking for an honest, real, and a doctor that cares about you and not your pocket book go and see her.

I am very pleased with Focus Hearing. I was having some issues hearing in certain enviroments with…read moremy two year old hearing aids. I made an appointment ( to evaluate getting an upgrade) and was given a a hearing test. MIKE reprogrammed my hearing aids (at no charge) and my hearing is perfect again! Cudos to Focus Hearing! I am a happy guy! John Blaha

We have used this location for several years, and the service and genuine concern to help make…read moreyour hearing aids perform to the fullest. The staff and Dr are friendly, and make the whole experience complete. They are never hesitant to help in any way.