Absolute worst customer service ever; Do not use if you have…read moreany other options; You cannot talk to anyone, has to all be done with online tickets; They do not respond timely, rude response when they do answer, close your ticket with no response; I have had no internet since 2/12/24, tomorrow makes one month. No reply, no answers. But they continue to take out their payment! Looking for other options. I would rate with zero stars but that's not an option.

ONLY POSTING 1 STAR CAUSE I HAVE TO This company is a…read morecomplete joke. Any problem they take days to reply then days to weeks to fix. They don't refund the money when they should and say they will. They don't answer to problems when needed and refuse to let a supervisor help to solve issues causing me to believe they r just som1 who don't care nor get paid to care about others,and if they get paid I'm sorry for payroll. I will and always steer others from making the mistake I did by going with them. Starlink is so far the best. I've had them 1 day but they have answered me twice and continue to have better service. I'm ashamed to say how long i have fought with this company just trying to get decent service from them

Great Fiber Speeds, But Sales Team Needs Work I had AT&T…read moreFiber installed on 11/15/2025 in Fultondale, and the internet speed has been outstanding so far--much better than I expected. If you've seen their ads or visited their website, you might not believe it, but the actual service has been excellent. That said, the installation process was a mixed bag. I had to deal with three sales reps who clearly didn't understand the product. They couldn't answer basic questions and kept repeating vague explanations about Wi-Fi, regardless of the actual topic. Thankfully, the technician who did the install--Julius B.--was fantastic. He was professional, knowledgeable, and answered all my questions clearly. He really saved the experience. While I'm impressed with the service so far, I'm a little concerned about what might happen if I ever need to call support. But for now, everything is working as expected.

Horrible service and inaccurate info on outage. Internet…read morewent out early Jan 11,2025. I contacted AA and were told they were working on the outage. They said techs would get it restored as quickly as possible. It was 2+ days before service was restored. I do not believe tech were working on this small outage (one street) for 2 days. I don't k now if it was because this was a week-end or not, bubt after waiting all week-end, service was restored Monday morning. I would like to know why it took so long to restore the coverage and why we were given misleading info on the outage.

Spectrum, oh,...Charter, service is fat, happy, and spoiled. Just like many other companies that…read moreare no longer here, nor needed. They text and/or call daily. Past due amount rolls over, so before that is due, they harass, nag, and beg. Not worth the "services!" They harass the elderly, then lie about who is doing it and why! They will not be here, canceled! Call, wait on billing, speak to the computer,finally, and then what? Not MY department , ADELL! ADELL in billing, not collections! Go hock your new customer specials, and screw them over too! I asked to NOT receive calls at 8:00 a.m. to the elderly! ADELL says they can do this? I am on Central time! So my request is not only ignored, but me, the customer is corrected, over talked, and the law is quoted to me, the prayer of the bill! Oh look! They offer internet for $30.00! Lie!

Definitely overrated with a 1 star but no zero option. A few words that come to mind describing…read moreCharter Spectrum: worthless, overpriced, sorry excuse for ANY kind of service whether internet, streaming, cable or phone. The only thing certain with this company is the continuation of price increases & diminished to NO service. So tack on another charge for less & less service Spectrum. You're not the only option any longer.

After being a loyal customer for 5 years I decided to go to streaming. I thought I was out of my…read moretwo year discount but lacked 7 months. I agreed at first to pay that after staying on the phone wanting to disconnect they apparently don't understand the word NO! The more I thought about it, I sent 75$ and had stopped the original 157.73 at the bank from drafting. Now they are pestering me for the remainder. Rather than ruin my credit and after sending all their equipment and extra remotes we bought, I will have to pay the balance. This is no way to conduct business. If they had excepted that I wanted to be disconnected with a sorry to see you go, it would have been fine. But in two calls they were trying to sell me something else or give me something else free for 30 days and I would have had to go through the same mess to stop that. Had no issue when o changed to dish from direct tv. So consider this if you choose to get a satellite from them

If I wanted horrible Internet I would not be paying $113 a month for poor horrible Internet. I feel…read morescammed so dish do better and either get better satellites or lower your prices

I get 117mbps download and 12 upload very fast and seldom it drops out, for gaming this is A+…read more where else you gonna get this speed ????? Charter A+ in my book

I've asked repeatedly to stop coming here. last night around 7pm there were no cars here by the…read moreway. he opened my screen door abcs knocked on the window pane. it looked like he was going for the knob, but my dog luckily wouldn't stop barking until they left. I do not appreciate anyone coming to the side down instead of the front. So tell Michael Robert's not to do that.

Aaron with DishTek has installed tvs and satellite systems for us for many years. He is always…read morehelpful and knowledgeable about what we need. He is also always willing to help us when we have questions. I have recommended him to many friends. He arrives on time, works consistently, and never leaves a mess.

From the owner: DishTek - Home Theaters, Satellite Equipment and Systems, Internet Service Provider, Cable and…read moreTelevision - 1138 Hamric Dr W, Oxford AL (256) 835-3474