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OsteoStrong Visalia

4.0 (3 reviews)
Closed • 8:00 am - 6:00 pm

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Sequoia Institute for Surgical Services

Sequoia Institute for Surgical Services

1.0(9 reviews)
2.5 mi

We have been here two hours and have patients scheduled 10 min apart!!! The girls at the front desk…read moreare so unprofessional! I guess they have never heard of HIPAA? The girls at front desk have no answers to any questions. I was like WOW!!! I have been sitting here waiting and there has been at least 3 people go up and ask when will they be seen that they have been waiting over two hours for their appointment all the sorry staff said was " I understand " This is the sorriest place to come to for any medical care. Office staff has to do better. Half of star only because it's open.

This group of people are of the lowest class possible. I already had an orthopedic dr. Through a…read moremiscommunication I though I was at their office to have an MRI done on my knee for orthopedist. As I waited in the lobby I started to doubt that MRIs were performed there. I was called back into a room and when Dr Frances Anne A White came in the first thing I said was that I'm there to have an MRI done, she immediately told me they don't do MRIs there. I told her I already had an orthopedic dr and we agreed there was nothing to have done and I left, she didn't examine any part of me and I though that was the end of it. But no, it turns out they want to bill be first $1,300 then instead $370 for telling me they didn't provide the service I was asking for. I called about the bill and dr Frances anne A White agreed she did nothing for me. But their billing department said that because I talked to the Dr, the bill was still due. I asked the girl if the human person in her told her that this was the right thing to do. If you are planning to go here realize that doing the right think is not their priority. Their priority is the money. If you've already been a patient, you need to ask yourself if that surgery or procedure they did and billed for was really needed or it was to cash in on your insurance or even you and your situation. Looking back I remember that these people didn't even tell me that my insurance would not pay them. Stay away from these low caliber medical facilities if you know what is good for you.

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Sequoia Institute for Surgical Services
Sequoia Institute for Surgical Services
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OsteoStrong Visalia - alternativemedicine - Updated May 2026

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