People at the register are not helpful or friendly yet they have their tip cups prominently…read moredisplayed Previous time the product that was ordered was not what was given to me Check your receipts

The service there is awesome and Brain treats everyone like family and goes above and beyond to…read morehelp his customers. I'll definitely be back. Thank you brother.

The guys were very helpful. They helped me pick out a glass pipe. And 2 pre-rolls. About to head…read morehome and chill. Can't wait to go back. They are very knowledgeable which helps in determining what to moke on. Can't wait to relax and turn on a movie with my dad. And watch unicorn. Lol. Next time I come. I'll stop in first. Walk outside. And come in. The mall is so enormous I'll explore more. Maybe even do the rock climbing and race car thing. Today we went to blue ale house on the fourth floor and arcade on first floor. Great freakin day of my life. Can't wait to come back with my family.

I've been here many times and every time I come the prices are different. When I ask they claim…read morethey don't know why. The one young guy seemed to always be super high and have no clue what's going on. I've gotten military discounts from here but recently they stopped and supposedly they claim they never had this discount even though they indeed gave it to me. They would "text" their boss, he'd give it the OK once they saw my id and I'd get 5 or 10% off. (Not too big of an issue but it's the lies that get me)

First time there today. Very friendly and knowledgeable and a great selection. Will return!read more

The guys who work there r supper friendly. They don't penalize you for not knowing the name of…read moresomething. They especially don't make you feel awkward like all the other vape shops do. Best customer service I have ever had in a shop like that two thumbs up

Get my juices from here. Hieu is a pleasant guy and has great prices.read more

Okay so I purchased my smok alien last Wednesday (exactly one week ago) and managed to totally…read morebotch it up last night. I stripped the metal part on top of the brick and couldn't get the metal part off of the mouthpiece . In the process of trying to get it off I shattered the glass and cut my thumb real nice. So after giving up, i waited and called the next morning. He told me to come by when I can. I went in tonight and he managed to get the parts apart and reattached it. All while replacing my coil (free) and glass. Then we found out it wasn't working still (no coil detected) . So he unscrewed it and realized that because I'm such a savage I actually ripped the soddered wire attached completely off... so the older gentlemen who's been helping me (Lee? I believe) he grabbed his soddering equipment and got to work. Try after try he finally got it to hold.... assembled it, filled me up with a nice Georgia peach tea flavor and sent me on my way. When I had asked him how much? No charge no charge! THIS MAN IS A LEGEND!!! Will never spend money anywhere else!

i'm not a smoker, but I recently purchased a vintage 1960's Ronson Adonis lighter and needed flints…read moreand some help filling it with butane. Mauro was extremely patient and kind in helping me get the lighter going. He Googled the lighter in order to determine what to do and tried about 5 butane adapters to fill it. it's not often you get this kind of service. P.S. I left the shop with the lighter working!

I was told by a worker tonight that they know nothing about the products they sell, and that you…read moreneed to do your own research when you own a vape smoke shop you should have some kind of research and I for one if I owned a business would not tell anyone I have no idea about anything I'm selling if I don't know what I'm selling. I wouldn't feel comfortable working there so watch what you buy here because it could kill you apparently according to the guy, if you don't do your own

I'm happy to travel the distance to this vape shop. They have great selection and very competitive…read moreprices compared to other vape stores I have been to. The new Vape I purchase was half the price of another vape store which is why I decided to travel further and I'm glad I did. They have very knowledgeable and helpful staff. Although if you're going by car parking is a problem because it is located on a main street of White Plains and everyone knows that all the spots are usually taken. I will be back despite it not being the closest vape store to me.

Man, I walked into this place with ZERO knowledge of vaping... no clue on what I was getting…read moreinto..... A little scared and in someway embarrassed because I had no clue on where to begin. My mission was simple, I want to quit smoking cigarettes, been a smoker for 23 years.... I met DOUG... easy going, knowledge about the products and pretty much everything that goes along with it. To him I didn't have any "dumb questions". I hung out for an hour and a half learning and trying different flavors, strengths, draws.. etc. I found the perfect one for me and again DOUG made this all possibly with his over the top knowledge and customer service as well as his relatability.... hands down one of the best customer service experience I have ever had. THANKS DOUG!!!!!

was great then fell off. now i believe its delta strain. never coming back. mouth was numb, no…read moresmell only a weird candy smell. its not real greens in my opinion. stay vigilan.

Hello all smokers. I've been trying this smoke shop in Nyack NY and all was going well. A week ago…read moreI purchased a Smok Novo 3 kit and all was well for a few days the suddenly the pin in the battery where the liquid tank pushes down on is missing. I went to the shop and showed this to the man that sold it to me and explained what I see. He told me that the tank must have been angled in or out to break the pin. Funny, when you put the tank in it's held very stable as it goes down onto the pin. Same coming out. There's no way to break the pin the way it pushes down into the battery. He told me someone must of stuck a small tool in there to break it. Why would anyone do that??? 2nd time he tries to blame me. There were clearly no marks or scratches in or on the tank or the battery. Clearly the pin just fell into the body. He tells me it's not a warranty issue. And then tells me to bad not his problem. It is mine now. This is how he backs the products he sells. Not interested in pleasing his customer. If you're looking for a good vape shop that supports you in your purchase, DO NOT GO HERE. After the money I've spent here when I had an issue there was no support. They need to learn how to run a business where the customer is important. I can't even give them a star.

Stopped in here on my way to spring valley and Julian was SO helpful! I go to dispensaries all over…read moreand mindset is one of the friendliest I've encountered! Their selection is top, and they have a variety of options and sizes. Overall great vibe and shop!

The service here is excellent and I'm always in and out fast. There are other businesses that have…read morea bigger selection and/or better deals but for convenience these guys are great.