I WILL NOT RETURN! I've been a loyal customer here for over a decade, but after tonight's…read moreexperience, I won't be returning. I had an appointment scheduled for 6:30 PM, yet walk-ins were continuously taken ahead of me. After waiting for two hours, I still had not been seen. At one point, the front desk assured me I was next, but another full hour passed without any update or acknowledgment. It's incredibly frustrating and disappointing to have an appointment disregarded like this especially as a long-time client. If you're UNABLE to manage both appointments and walk-ins effectively, then you shouldn't be accepting walk-ins at the expense of scheduled customers. Respecting clients' time should be a basic standard. Unfortunately, that was not the case tonight. I ended up leaving and taking my business elsewhere, and I won't be coming back. EVERYONE looked flustered and stressed out. I wouldn't trust someone doing my taxes if they were acting like this because they can easily mess up numbers. I'm also leaving a google review. And let me add before the owner tries to respond with some BS. This was a day before the tax deadline. It doesn't matter if it's the same day. Do not OVERBOOK if you can't handle the workload and do not take walk in's before appointments.

I've always had a great experience with the whole team! They are all very kind and caring. I've…read morebeen going to them for insurance, registration and taxes since I graduated high school and started working and driving. I definitely recommend their services to anyone looking for good costumer services and a one stop shop.

I was referred to go to Martinez income tax by my mother in law, so I went for my first time and…read morethis was my experience: It is in the heart of San Fernando Valley where you do park on the side street, but plenty of room to park. So knowing I made my appointment ahead of time, I did have to wait for about an hour, due to only so many working that day and people with their walk ins to get their taxes done. But despite the waiting because what it comes down to is their customer service, knowledge, friendliness, and them being quick made up for it. They charge a very reasonable rate and I strongly feel that I definitely got my money back worth. Also FYI, they only take cash, debit or credit cards and do work off of referrals that can save you up to $10-$20 a person. So if you want a place you can trust and get the job done, then go to Martinez income tax.

Always honest with me and always suggests when I need to do something I didn't or had not done…read more Been with them since 2006 when I did my first income tax.

5 stars all the way! The staff here are amazing, very professional,super helpful and most…read moreimportantly trustworthy! Been coming here for years and will continue to come.

Reasonably priced, helpful and friendly, they answer all your questions. They help you understand…read morethe filing process.

Very professional, must make appointment with Mr. Barragan, his friendly and professional. Lots of…read moreparking and private office when you're answering questions while he's doing your taxes.

Hector is an amazing CPA.. He is honest and very reliable! The staff is friendly and accommodating!…read moreI would definitely recommend Barragan and Associates for your tax needs.

Been coming here for about 7+ years never have i encountered any issues i received my refunds very…read morequickly impressed with customer service and accuracy. Richard has been great and helpful.

I've been going to R P and Associates for years. I've driven out to both their Palmdale and Sylmar…read moreoffices, brought friends and family, and always had a great experience--until this year. My husband and I wanted to take our honeymoon in March, so we went in early January to file our taxes. We were told by Ruben, who we've always worked with, we would receive our refund by early February. February passed and still no refund. I checked online and saw that my information was entered incorrectly. I immediately emailed. A few days later, Ruben called me saying I needed to call the tax boards to address the errors. After calling, I was told a check had been sent, to the wrong address and I needed to wait 28 business days to request new ones but my tax preparer could call them. When I texted Ruben asking for him to do so, I was left on read. Ruben had left out my apartment number and entered my routing number incorrectly (off by two digits), which caused my entire refund (electronic and check) to bounce back. What's frustrating is that I had filled out all my information clearly on a form in the waiting room. A simple clerical error like this has now led to months of delays & countless hours on the phone with the IRS and the California Franchise Tax Board. It's now May, and I still haven't received my refunds. I've called and emailed multiple times, asking to speak with a manager or the owner, asking for a call back, even requesting a refund of my service fees, no one has responded. No accountability, no follow-up. The ironic part? I paid $180, and the next day they called me saying I hadn't been charged enough, so I paid them another $50 out of respect for our long-standing relationship. That respect wasn't mutual. What if I were ever to be audited, how would I get support from a business that won't even return a phone call to fix a filing mistake they made? I'm writing out of serious disappointment. I genuinely hope they start treating loyal clients with the care and follow-through we deserve. If you decide to use them, just be aware of what you might be getting into.

Fabulous are the best Tax office. I have been with Fabulous…read morefor 9 years. Always the best service and the best price in Los Angeles.

First time here in 2026 waited 2 hrs for them to only copy…read moreand paste my W2 into the software. They charged me 50$ for 15mins They also charge 180$ to file. IRS offered this for free online. Unless you get fabulous on empty day , they will only copy and paste your information, to get you out the door. You're better off doing it yourself for FREE

Tax season is the most stress and anxiety season for me. The not knowing how much I'm going to owe…read morealways weighs very heavily on me. I became a first time business owner last year, and that's when I knew I needed a professional. Clients of ours had always recommended Ben Villegas over the years. So we took the recommendation and saw him.

I started using Villegas and Associates in 2021. This year, 2026, is the last time I will give them…read moremy business. I encouraged my son and daughter-in-law to also try them for their tax preparation. They are more angry than I am as his incompetence cost them thousands of dollars. Villegas and Associates has lost all three of us as clients. We were assigned to Orlando. Orlando can do a basic return, but the slightest issue seems to create problems for him. He is less than enthusiastic about finding ways to save money for his clients. You are expected to know exactly what you can write off. He never makes suggestions to help you find tax savings. The client is expected to know the tax code and what expenses may be available to itemize. He entered the incorrect information about an EV. He got the make and model wrong despite having the purchase agreement with all information clearly provided. It should have been a four thousand dollar rebate. Since he did not enter the correct information, the rebate was denied. He said it was my daughter-in-laws responsibility to call the IRS to straighten it out. I knew this was wrong and spoke directly with Benny Villegas about this and several other issues of concern regarding Orlando. Mr. Villegas agreed that it was Orlando's responsibility to file an amended return. He ASSURED me that he would have Orlando complete the return in order to obtain the rebate. He also asked for email evidence of other issues that we discussed. I provided the email the following day with a cover letter reiterating our concerns. It has been a week since our meeting with Benny Villegas. He did not respond to my letter. He did call my daughter-in-law to arrange a meeting on a Saturday morning. Orlando was at the meeting, but Villegas did not participate. Orlando seemed more interested in how many times my daughter-in-law attempted to call IRS than correcting his error. To date, she has no knowledge that he has filed the amended return. He claimed he was going to send the amended return AFTER he spoke with the IRS. However, she is unaware if the IRS has received the amended tax return. According to the IRS website, Form 8936 was improperly filled out due to the wrong make and model information; action is required to correct it. There is no further information. A follow-up call to the office revealed that Orlando hasn't worked all week, and there was no information available about her amended return. Neither Orlando, nor Benny Villegas has communicated with her. The level of incompetence and utter lack of disregard for accuracy is appalling. His refusal to take responsibility for his errors and his insistence that she correct his failures is unprofessional and unacceptable. According to an email that was circulated to his entire client contact list, we are not the only clients who are choosing to take our business elsewhere.

Great service and very nice! Had been looking for a new place to file my taxes. And honors…read moreappointment time. I used to go elsewhere where I would wait hours to be called in even thought I'd have an appointment. Would definitely recommend Reina's to anyone.

Reina's services were great, fast simple and easy. She was a pleasure to work with, she even helped…read moreme by printing a document she notarized for me. Overall an A+ business and I would recommend going to her for her services if you're in the San Fernando Valley.