We love this store for our kids But they have an employee who treats their customers very badly. My…read more sister visited Massachusetts because the World Cup and went shopping at this store at 1 Premium Outlets Blvd Wrentham, MA with her 18-month-old daughter and me. Unfortunately, Our experience was extremely disappointing. While the baby was looking at and touching some of the merchandise, an employee spoke to us in a very rude and disrespectful manner in front of the our little baby. There was no patience, kindness, or understanding, even though this is a children's clothing store and toddlers naturally explore their surroundings, and we helped the baby put back the two things she had picked up. No parent should feel embarrassed or mistreated while shopping for children's clothing. We were shocked by the employee's lack of empathy and professionalism. I never expected this kind of treatment in a store that serves families with young children. I sincerely hope management addresses this issue so that no other family has to go through such an unpleasant experience.

Cute clothing but prices are pretty much the same as their regular stores for last seasons styles…read more Better selection of girls clothes than boys. Perfect place to shop for a special outfit for a new baby!

Great selection, fair prices and not low quality outlet stuff. I am a huge Vineyard Vines fan and…read morethis store is massive from both a retail and outlet footprint. If you can't find a size you are looking for they will order it from another store and ship it to your house for free. The staff is very helpful even when the store is a zoo and that is very much appreciated. Lately the sales are not as close as they once were. Not pleased about this and I sometimes walkout empty handed where in the past that was never the case.

Went there this past weekend and was helped by the nicest staff members. They helped me find my…read moresizing, made great suggestions, and the sales girl who rang my purchase up gave me tips on when to shop the best sales - talk about never paying full price again! Yay! Cute classics that have cheery patterns and colors. I'm obsessed with VV!!!!

Great outlet store with great prices! We bought quite a few items here for a pretty good discount…read morefrom the original price, plus if you spend $40 or more, you receive 20% off your entire purchase (with the AAA Coupon books from the Wrentham Outlet information desk). The sales woman was so friendly and helpful. Highly recommend this outlet store. A little tip: go to the back of the store for the sale racks. We found shirts, onesies, pants, etc. from $1.99 to $7.99. Great deals!

Had a great experience. Jill helped me find everything I needed. She was very pleasant and…read moreprofessional. Will shop with her again.

I've been coming to these outlets on and off for years, and I can honestly say it's pretty hit or…read moremiss. Sometimes I come here and find amazing deals, especially on last-season or clearance items, but other times the prices aren't really much better than what you'd find at a regular mall. Some stores definitely have great sales and outlet pricing, while others seem to be pretty close to their regular prices. That being said, I do feel like the outlets have improved over the years. They've upgraded the restaurant options, and there are definitely quite a few good choices now. I also like that they have a cute little activity/play area in the middle for kids, which is a nice addition if you're shopping with little ones. Overall, it's a nice place to shop, but I definitely recommend comparing prices because the deals can vary quite a bit from store to store and visit to visit.

The VILLAGE IS MASSIVE! Plus MASSIVE SAVINGS TO BE HAD!…read moreSpend a whole day shopping for great values and plenty of parking and places to eat and the food trucks are all over You will return home with bags full of great deals and come home with money still in your pocket !

this review is not about the great selections for children or the great deals that this locations…read moreoffers to their customers! but this review is about customer service at the cash register this past saturday 2/24/24! we were three family members purchasing a variety of items... each were responsible for their individual purchases but all going to the same child. purchaser (1) wanted to pay for their item when the clerk asked if we had a rewards and asked for our number or email. they did not have rewards and the clerk said it was free and continued to try to get a number or email . they refused the offer and just wanted to pay for the item... the clerk was relentless and aggravated that they did not want to sign up for rewards...kept stating ...it was free and just give us the number or email and she then said..." we can turn off notifications ", again i stated no, this went on for a few minutes for just one item, less than $3.00. next, my other family members were right behind me and also did not want rewards... yet....this clerk basically was adamant to get the other two to sign up and was showing anger that they did not want this free rewards...bottom line!!! we all were amazed that this clerk continued over and over again after multiple times saying we dont want your rewards plan... she was flanked by two other store staff, who were probably shocked and mute. but one very helpful store clerk earlier helped me and was the most helpful and pleasant while she was working her merchandise! she is an asset to this store...thank you, but that middle aged cashier will not see us in this store again because of her unbecoming harassment of not one of us but all three for refusing to sign up for rewards.... unfortunate that she is employed with an attitude unbecoming of this wonderful clothing store for children.

I LOVE CARTERS!!!!…read more First and foremost: Their clothes fit our daughter so well. The guidelines for sizes are right on target. I don't have to worry about whether or not the sizing is off like other brands. Second: Although the store can be a little on the nutty side, not to mention run-over by crazed parents pushing their screaming children in strollers... I love this place. The store is always clean, and they staff is always friendly. They are always willing to help find sizes or to solve a return issue. I wish I could give them more stars!!!!

Always the place for sweatshirts and fleeces. My husband is all Nautica all the time, and at great…read moreprices.

Great selection. Found some really nice polos and shorts that fit great! Friendly and helpful…read moreemployees!

I cannot possibly say enough positive things about this store: the selection, the value of the…read moreclothing sold there, the patience and the helpfulness of the employees, the ease of finding exactly what you want. The quality, durability, and wearability of the clothing in this store is exceptional. The cut, the fit and the attractiveness of most of their pants, shorts, vests and coats is amazing. I feel comfortable wearing Eddie Bauer items everywhere I go--whether hiking, going out to dinner, or going to work. With the regular sales that they run, the clothing is always a great value. I still remember my first experience there several years ago, when Brandy helped me out for the first time. She was very helpful and personable (and still is!) . I went in just to browse, hoping to find one item, and left with several items. I have consistently found the employees to be outstandingly helpful and courteous. In response to other critical reviews, I cannot possibly imagine how anyone could describe these employees as rude, nagging, mediocre or unhelpful. I have been shopping there for years, and I shop there regularly, so I know this to be untrue. Please ignore those other reviews, and remember that people sometimes have questionable motives for posting negative reviews. I am so grateful to the employees at this store for making my shopping experience so pleasant. They have made it easy for me to find and purchase quality clothing that I will be happy to wear for many years to come.

Sales are ok, mediocre staff service, I've been to much friendlier Eddie Bauer locations elsewhere.read more

Here's my wallet. And my investment accounts, my life insurance, my car, my house, my imaginary…read moredog. Seriously, take it all, because I'm buying so much I may as well sign away my life. But honestly, this is a great store - I've noticed that some of the reviews here cry about how this place is expensive for an outlet store. But.. what? Sorry, that's not what an outlet store is. It's to get rid of outdated items that no longer need to be sold at their flagship stores. Therefore, they mark it down to be sold at a lower (NOT cheap) price as they are typically last season fashion. This is Burberry, so it's reasonable to see a premium in normal pricing. 40% - 50% markdowns is already more than great for a brand like this, and it's sometimes a hit or miss. I was able to get some awesome polos for $50 - $60 only once out of the many, many times I've been here. They typically hover between $110 - $120 (I've been here and seen them often enough to know the standard outlet price) so it's all about smart shopping, buying at their lowest price when they do additional sales, and going home with a big bag and a large smile on your face. Considering how you don't see many of the other bigger brands here with an outlet store, this is a great store that can't be compared. Also, the service at these outlet stores are on par with their normal stores around the Boston area. I also prefer the outlet layout (IMO, more organized and spacious) than the normal Burberry stores (I feel like a rat trapped in a maze looking for my damn cheese). All in all, I'm liking what you're doing Burberry, and Wrentham's outlet store is a win in my books.

I don't know where to start!!!! Such a horrible experience with the manager I believe her name is…read more"Jill" very unprofessional to say the least . She had told me that one of her team members were new and didn't relay the proper info to me about my purchase! However I totally understand it's a learning process but, to make a customer feel unwanted and not own the mistake as a manager is shameful!! You get treated like gold at purchase time and crap when they are done with you! Waiting on corporate to contact me back and hopefully make things right!