I took my dog Roger there 2yrs ago (approximately) I arrived…read more10 min early and walked in and sat down as i could hear the hairdryer.. Whilst sitting there I heard them aggressively saying " sit down " over and over... I wasn't aware they were talking about Roger at that stage.. Hairdryer stops and the owner said to the assistant " now i have to ring that bitch to pick up" Realising it was me I said " I'm here" Silence! She sent the young girl out who was embarrassed and started to tell me that Roger fell off the table!! He appeared ok and i left! Wow.. Mmm hence to say I never returned!!!!

We took our Labradoodle here for a wash & trim paying attention to the ears on the end & his paws…read more What we got back was a dog with no hair on his ears & the hair trimmed from his paws & 70mm up his legs & his head hair had been trimmed to make him look like a poodle, in actual fact he looked more like a monkey. As my wife picked up the dog & I only saw him when she came home & when we looked at what these people had done to our beautiful pal I was absolutely disgusted. I left it for a week & then went back to speak to the person in charge & she was adamant that she had said that they would have to trim all the hair from his ears, I was stood there & know what was said & it wasn't that, sadly she was neither contrite nor apologetic but had the nerve to ask me to use them again ...........I don't think so

I took my dog to be groomed at their Blackwood location. The staff were really lovely and…read moreexplained exactly what I wanted, which included a trim of her body, leg hair, ears and bum. She came out looking nice, so I was happy, until I got home and realised they had only trimmed her ears and washed her. They didn't even clip her nails or get out her fur mats. I left it and decided I just wouldn't go there again, but then I got a text message saying they hoped I was happy with everything and that they'd see me again. So I thought, okay - this is a great opportunity to say what I was unhappy with and they can try to amend this situation for me. I explained all of the above very politely and they said that the nails and mats should have been taken care of, but trimming would be extra and anyway they hoped I would give them another chance. I said, but I asked specifically for her to be trimmed so I don't know why they didn't tell me that was the premium service and would be extra and I could have said yes, okay let's go with that. They didn't reply. Quite strange that their marketing strategy of a follow up text message would have been very successful if they were willing to accept I was unhappy and given me a voucher/discount for the next groom. Then they would have had a repeat customer. Instead, by not acting on my dissatisfaction, it left me even more dissatisfied so I felt the need to share this review! Anyway, maybe their other locations are better but I won't be using any of them after this experience. Such a shame, because as I said, their staff were lovely.

Today was one of the most terrifying experiences imaginable for us and for Holly…read more This afternoon, while in the care of About Town Dog Studio, Holly was reportedly left in a crate for approximately 2.5 hours waiting for her groom. Distressed and terrified, she managed to bolt from the crate and escape through an unlocked back door straight onto Portrush Road. For nearly half an hour, Holly ran frightened and lost through the streets of Burnside in pouring rain, without a collar or lead, narrowly avoiding traffic and almost being hit crossing Portrush Road. What is most upsetting is that we were not contacted immediately. Instead, Burnside council rangers were notified while we remained unaware that our dog was missing and in danger. Thankfully, the incredible community around Scammell Reserve stepped in without hesitation. People jumped in their cars and helped search the streets for Holly, and because of their kindness and quick action, she was found a short time later. She was trembling, panting, and clearly traumatised by the experience, but thankfully safe and physically unharmed. Groomers have one job: to groom beautiful dogs, keep them safe, and care for them with respect and dignity -- not leave them locked in crates for hours in a high-stress environment. There is no excuse for being overbooked, understaffed, inexperienced, or simply incompetent. This was unprofessional and grossly negligent. To dog owners: please do your research before leaving your furry loved ones in the care of others. To groomers: be responsible and treat every dog as if they were your own. And to everyone who helped bring Holly home safely tonight -- thank you. We are beyond grateful.

Every year about this time duck hunter needs a really close clip. He's had 3 years in his life…read morewhere grass seeds have penetrated his skin and not only are they painful for him, the vet bill is a stinger too. LuvDog (Kris) is trying to move the bulk of her mobile clients to a salon, and she's recently opened up on Magill Road. She has a few finishing touches to ... finish....but the salon is clean with a terrific outdoorsy fit out with mini orb and timber. Duck hunter doesn't protest too much, but he really doesn't like the whole clipping routine, so I try and keep it as short as possible by omitting the bath (and therefore the hair dryer). Kris was straight into the shearing, and as a medium dog she gave him plenty of attention and it took about 50 minutes. Kris is a professional operator with several years behind her as a tow along salon, and has a tender, calming approach. I'd recommend giving this new salon a try. Please note payment is only cash at this stage.

From the owner: Paws of Distinction is owner operated by Amanda, who has over 10 years of professional dog grooming…read moreexperience in all breeds of dogs. Amanda provides services from the simple dog wash to the full works. At Paws of Distinction we provide a professional and caring service for both dog and owner, and deliver quality and superior dog grooming in a safe and happy environment.

Have been taking my daughter's dog, a Maltese cross Shitzu, to get her hair cut and washed and…read moreclaws cut, since January this year. The dog groomer does an awesome job and is excellent with my daughter's dog.

This is not a pet shelter as in rescued pets. This is a rare facility and service, and not for…read moreeveryone, but definitely well supported and loved by a particular elite breed of canine. Dog City Day Care is for those dogs who require a life less idle; dogs who are looking to occupy their minds while their master is at work. Dogs who do not wish to spend day in and day out sitting around the home with nothing to do. They require companionship and another bottom to sniff besides their own. If you have a dog who doesn't like to be left home, this day care facility for dogs is really very good. It gives your canine friend a pack to run and play with as well as a present and accountable human being who acts as the top dog for the whole time your pooch is placed here. This top dog human means no fights break out because there is always a masterful guiding voice keeping tabs on who is doing what to whom. It really is a great service if you don't want to leave the dog home every day but have a busy life and can not find the time to keep your precious pooch as pampered and busy as yourself. Let's say you own a big dog that needs a lot of exercise, but you also have a demanding job that sees you at work almost twenty four seven some times. What happens to the dog? Well it may get bored and start to behave badly as a result - but if you drop it off at Dogcity Daycare it will be busy socialising with other dogs. You can purchase a range of items for your dog when you drop them off or pick them up from their day of socialising and stimulating interplay - things like chews and pigs ears... and the friendly staff will let you know if your best friend has behaved well - which of course under the circumstances he or she probably has. It is a terrific service for the right owners and dogs.

Being the overly loving parent of a furfriend, I admit that I like to make sure Harold's (my…read moregorgeous British Bulldog) life is full of as much fun and love as possible...and then I heard about Doggy Daycare...Yes some think this is a little over the top however I thought I wouldn't live up to my reputation of "crazy dog lady" if I didn't give it a go! And the experience I had was amazing! Dropping Harold off to the care of strangers is a little nerve-racking as Bulldogs have special needs, however the friendly team at Dogcity let me know that he was in safe hands and that I would receive updates during the day, reassured, I left feeling confidant Harold was going to have a great day! The energy and excitement in the centre was amazing, you could really tell that these people love what they do. Before I left for work, I had a look through the viewing window and Harold was already running a muck with his new friends. The thing that took this experience from good to brilliant, was the level of personalised communication I received. During the day, "Harold" sent me a text message with some photos of his new friends (who knew dogs had such skills!): Hi Mum, My new friends have let me borrow the work phone so that I could send you a message; I told them that I'm fine and would rather keep playing, but they've said that it's always important to let Mum's know. Apparently you guys worry about us or something. I'm having the best time. Heston is here and we've both been body slamming. They have a bunch of tennis balls here too, so I've been slobbering over all of those and carrying them around. There are two Huskies, Ace and TJ, who like playing with tennis balls also, so we've been having a great time together. I hope you're having a good day, but I doubt it's as fun as mine - ha! See you later, Love Harold The communication didn't stop there, the team at Dogcity also sent me an extensive "First Day Pawgress Report" When I went to pick Harold up, he was one pooped out pup! The owner took the time to have a chat and let me know how Harold went during the day. Overall, there are a few things that made this experience one that truly stand out, these people LOVE what they do and they make their customers feel so valued with the personalised communication. It's safe to say we will be back!

Like kids who love their play group, our dogs have no time to kiss us goodbye before they go out to…read moreplay with the other puppies. We own two Lakeland Terriers who, to keep their coats looking like they should, need to be hand stripped. This is a time consuming and tedious process often not carried out by dog groomers. When we moved back to Adelaide on the hunt for a dog groomer, these guys were more than open to hand stripping and the groomer even called us to find out more info before we booked them in. When we arrived, they knew exactly who we were and introduced themselves to our dogs. They required vaccination certificates and took time to learn about their habits before introducing them to other dogs. I should let you know, hand stripping is done in stages because it takes so long and the dogs becomes restless. Therefore, in between grooming sessions, our dogs used the daycare facility. When we picked Jasper and Quin up, they were happy, perky and didn't seem at all distressed. The groomer came out to let us know how they went and we discussed a long term grooming plan. We've been back a couple of times since and simply can't fault them. Anywhere our dogs pull on their lead to get into must be fun for them. I am 100% comfortable leaving our dogs in their care.

My dog loves his day at Doghouse Daycare! There's a form…read morethat needs to be filled out prior to taking your dog there. It's covers everything from vaccinations to what you allow your dog to do and not to do (e.g tell off for barking or playing rough). The staff here are friendly and it's obvious they love their job. So enthusiastic and make a big fuss about your pooch when you walk in. Plenty of staff around all areas watching dogs at all times. You can even pop in during the day to check on your pup to see how he/she is going. It's a little pricey, but you are giving your dog a treat, it's great for socialising the and getting rid of energy. My dog is tired the whole next day just from playing with the other dogs. P.S the daycare also make cute montage videos of the dogs playing and upload it to the website and also take photos of the dogs around Xmas time and make little cards.

Ollie drags me to the door when it is grooming time and Leah treats him like her own dog returning…read more He always come home looking beautiful, though he rubs the bows out very quickly, but they are so sweet. 5 thumbs up!

Kirali used to be a vet nurse so you know your dog is in good hands…read more Dogs free to roam in grooming area ie not penned. Always a thorough job.

After many years of getting my Spoodlair clipped, I never really found the right one.......untill…read moreNOW :) The girls at Dirty Dogs are fantastic and have great personalities. I love that I can watch my dog get the full clip and wash and I also love that my dog is getting the doggie socialization that she needs as she is a bit shy and bit by bit I feel she is getting a tad more confident. Thank you so much for your wonderful help. Brooke & Peppa.

Remember when you were a kid, and you would go past pet stores wanting to have a look at the…read moreanimals? Then as you entered the pet store sometimes your were disappointed to find that the only pets in the store were fish, and possibly birds. This store is like that. There are no puppies, no kittens, not guinea pigs but there are fish. However positively, if you like fish, this is your store. Gold fish galore. Also considering that I have been told to never buy a decent sized pet from a pet shop, eg.dog, I guess this further supports the fact that in truth, this store is quite nice :)