I took my dog Roger there 2yrs ago (approximately) I arrived…read more10 min early and walked in and sat down as i could hear the hairdryer.. Whilst sitting there I heard them aggressively saying " sit down " over and over... I wasn't aware they were talking about Roger at that stage.. Hairdryer stops and the owner said to the assistant " now i have to ring that bitch to pick up" Realising it was me I said " I'm here" Silence! She sent the young girl out who was embarrassed and started to tell me that Roger fell off the table!! He appeared ok and i left! Wow.. Mmm hence to say I never returned!!!!

We took our Labradoodle here for a wash & trim paying attention to the ears on the end & his paws…read more What we got back was a dog with no hair on his ears & the hair trimmed from his paws & 70mm up his legs & his head hair had been trimmed to make him look like a poodle, in actual fact he looked more like a monkey. As my wife picked up the dog & I only saw him when she came home & when we looked at what these people had done to our beautiful pal I was absolutely disgusted. I left it for a week & then went back to speak to the person in charge & she was adamant that she had said that they would have to trim all the hair from his ears, I was stood there & know what was said & it wasn't that, sadly she was neither contrite nor apologetic but had the nerve to ask me to use them again ...........I don't think so

My pet dog Cancer loves a groom and as I'm a lazy, good for nothing, dead beat owner I choose to…read morepay someone else to clip his backside hair. I refuse to put my hand anywhere near his frank and beans. Well he comes out looking like Fabio of the canine world and I love him again. Plenty of little dress ups to choose also and I'm thinking of buying him a frog outfit because that's really what I always wanted. It is a bit dear but I earn heaps of ill gotten monies, so I can afford it.

This is primarily a dog groomers by appointment only. I don't have a little foo foo dog to get…read moregroomed so I can't speak on that side of the business. I am a wannabe foo foo dog owner however, so I recently dropped in to check out the store side of this business. They have the most adorable outfits for your pooch, and most importantly, all the best brands in canine fashion (yes this actually does exist). They also stock bright and sassy collars and leads, and the most cuddly, cute looking beds. In a nutshell - doggie heaven!

I took my dog to be groomed at their Blackwood location. The staff were really lovely and…read moreexplained exactly what I wanted, which included a trim of her body, leg hair, ears and bum. She came out looking nice, so I was happy, until I got home and realised they had only trimmed her ears and washed her. They didn't even clip her nails or get out her fur mats. I left it and decided I just wouldn't go there again, but then I got a text message saying they hoped I was happy with everything and that they'd see me again. So I thought, okay - this is a great opportunity to say what I was unhappy with and they can try to amend this situation for me. I explained all of the above very politely and they said that the nails and mats should have been taken care of, but trimming would be extra and anyway they hoped I would give them another chance. I said, but I asked specifically for her to be trimmed so I don't know why they didn't tell me that was the premium service and would be extra and I could have said yes, okay let's go with that. They didn't reply. Quite strange that their marketing strategy of a follow up text message would have been very successful if they were willing to accept I was unhappy and given me a voucher/discount for the next groom. Then they would have had a repeat customer. Instead, by not acting on my dissatisfaction, it left me even more dissatisfied so I felt the need to share this review! Anyway, maybe their other locations are better but I won't be using any of them after this experience. Such a shame, because as I said, their staff were lovely.

Today was one of the most terrifying experiences imaginable for us and for Holly…read more This afternoon, while in the care of About Town Dog Studio, Holly was reportedly left in a crate for approximately 2.5 hours waiting for her groom. Distressed and terrified, she managed to bolt from the crate and escape through an unlocked back door straight onto Portrush Road. For nearly half an hour, Holly ran frightened and lost through the streets of Burnside in pouring rain, without a collar or lead, narrowly avoiding traffic and almost being hit crossing Portrush Road. What is most upsetting is that we were not contacted immediately. Instead, Burnside council rangers were notified while we remained unaware that our dog was missing and in danger. Thankfully, the incredible community around Scammell Reserve stepped in without hesitation. People jumped in their cars and helped search the streets for Holly, and because of their kindness and quick action, she was found a short time later. She was trembling, panting, and clearly traumatised by the experience, but thankfully safe and physically unharmed. Groomers have one job: to groom beautiful dogs, keep them safe, and care for them with respect and dignity -- not leave them locked in crates for hours in a high-stress environment. There is no excuse for being overbooked, understaffed, inexperienced, or simply incompetent. This was unprofessional and grossly negligent. To dog owners: please do your research before leaving your furry loved ones in the care of others. To groomers: be responsible and treat every dog as if they were your own. And to everyone who helped bring Holly home safely tonight -- thank you. We are beyond grateful.

Today was one of the most terrifying experiences imaginable for us and for Holly…read more This afternoon, while in the care of About Town Dog Studio, Holly was reportedly left in a crate for approximately 2.5 hours waiting for her groom. Distressed and terrified, she managed to bolt from the crate and escape through an unlocked back door straight onto Portrush Road. For nearly half an hour, Holly ran frightened and lost through the streets of Burnside in pouring rain, without a collar or lead, narrowly avoiding traffic and almost being hit crossing Portrush Road. What is most upsetting is that we were not contacted immediately. Instead, Burnside council rangers were notified while we remained unaware that our dog was missing and in danger. Thankfully, the incredible community around Scammell Reserve stepped in without hesitation. People jumped in their cars and helped search the streets for Holly, and because of their kindness and quick action, she was found a short time later. She was trembling, panting, and clearly traumatised by the experience, but thankfully safe and physically unharmed. Groomers have one job: to groom beautiful dogs, keep them safe, and care for them with respect and dignity -- not leave them locked in crates for hours in a high-stress environment. There is no excuse for being overbooked, understaffed, inexperienced, or simply incompetent. This was unprofessional and grossly negligent. To dog owners: please do your research before leaving your furry loved ones in the care of others. To groomers: be responsible and treat every dog as if they were your own. And to everyone who helped bring Holly home safely tonight -- thank you. We are beyond grateful.

From the owner: Our premier dog grooming and clipping salon has been established for 20 years, and has 3 salons in…read morethe eastern suburbs of Adelaide - Glenunga, Rostrevor and Blackwood. Our family friendly business has been working hard to pamper your four-legged friends, with each studio offering experienced and friendly groomers and staff. We offer a range of services including bathing and clipping, as well as caring for dogs' nails, ears and anal glands. We pride ourselves on giving your dog the best possible grooming experience.