Brandon and his team have serviced our pool and spa for 17 years. I have never had one complaint…read morefrom a guest. Not only does he take great care of my pool he also looks out for my house. Recently he noticed there was a dog on premise and my house is a no pet home. He notified the rental agency so they could take care of the problem.

We have used Brandon and his team since 2007. They are responsive, professional and reliable. In…read morethe beginning, we had little kids so he used organic pool cleansers which was important to us and it kept us out of the pool only for a short time after service. Our pool was for personal use so when we had an issue he was just an email or text away--sending someone immediately. Once we transitioned into rental program, he seemlessly worked with our realty company rather than having to work with theirs. Two thumbs up to Brandon. He's a nice guy too!

This was our first experience with Sound Side Pools. We were looking for someone to close and…read morewinterize our inground pool and after calling around for prices, they were the least expensive so we thought we would give them a try. Their office manager was so nice and managed to schedule them to come in just a few short days. They showed up when they said they would and in just a very short time had the pool pumped down and vacuumed, the lines blown out, chemistry adjusted, pump and filter drained and the cover installed. They did have to come back to put a floater with chlorine into the pool (we didn't have one and they didn't have one on their truck) so, all in all, an excellent job for a very nice price!! Looks like we have our new pool company!!! Very happy!!!!

From the owner: Swimming Pool Cleaning, Fiberglass Pools, Pool and Spa serviceread more

Let me set the stage: I bought a shiny new construction home in 2021 with a pool that was installed…read moreby a local Pool & Spa company (name redacted to protect the lazy). I'm not a full-time resident -- just a part-time pool guy living that part-time beach life. But even part-time residents deserve full-time water circulation, right? So every year, I call the original installer to open and close my pool. And every year, it's like asking a teenager to do chores -- they either ghost me completely or give me the "we're busy with real customers" brush-off. Which is wild, because I've literally paid them every year, which feels like it should count for something -- if not respect, at least a returned call? Anyway, fast-forward to this year -- Year Four of the Pool Neglect Games. My pump started sounding like a chainsaw being tortured. I'm pretty sure the neighbors were close to calling the HOA or an exorcist. I emailed the original pool company: crickets. Called them: voicemail. Still nothing. So now I've got a dead pump, a murky future, and a wife I just told, "Get ready to bucket-bail this pool for the next two weeks." But then... enter Eric, stage left. (Cue spotlight and heroic music.) At 7:30 AM, I left a voicemail for Aquarius Pools & Spas, and by 7:45, I got a text from Eric like some kind of Pool Whisperer. He said he'd call by 9:30. Guess what? He actually did -- like, on time -- like a grown adult who respects other people's time. I know. Shocking. I gave him the lowdown, sent pics of the setup, and he quoted me a price that didn't make me want to fake my own death to get out of paying it. Then he said the magic words: "I can be there today." I almost cried. This man showed up, mid-day, replaced my pump like an absolute legend, and had my pool up and running same day -- all while the other company was probably still warming up to check their voicemail. Eric is the pool repair ninja I didn't know I needed but now cannot live without. And let's be real, I work in Customer Experience for a living -- I literally get paid to find out why companies suck and fix it. So when someone actually delivers top-tier service without the usual drama, it deserves more than five stars. It deserves a skywriter, a parade, and maybe a statue. So to sum it up: Eric, you crushed it. You turned what could've been a chlorine-scented nightmare into a same-day solution. You've earned my business and my local referrals -- and if you're reading this and need a pool hero, call Aquarius Pools & Spas and ask for Eric. Tell him the guy with the haunted pump sent you. P.S. My wife didn't have to skim bugs with a pasta strainer. She thanks you too.

We have been with Aquarius Pools and Spas for a few years now. The owner Eric is extremely…read moretrustworthy and honest. Pools and hot tubs are not cheap to maintain, but Aquarius's prices are very fair, and for the excellent service we continuously receive, it is well worth it. We previously had another company maintain our pool and hot tub. They touted themselves as the largest pool maintenance company on the OBX. Their technicians were Not trained properly and were told to watch you tube videos to learn the trade! Aquarius is responsive, caring and has well trained employees. You will be very happy with them.

Bradley takes care of our pool and hot tub weekly as well as repairing several issues on both. He…read moreis very knowledgeable and dependable. Highly recommend High Seas!

From the owner: High Seas Pools & Spas is Outer Banks’ first technology managed pool and spa maintenance company…read more We utilize a customized application to help build and manage routes/repairs, track chemicals and services, and communicate to clients and rental management companies in real-time. We value transparent and quick communication, and detailed service.

Thank you, Ritchie Pools and Spas - our pool and hot tub were both clean and in great condition for…read moreEaster weekend. Nikki is simply the best- she responds quickly to all requests and questions! We love our pool and spa now!

One of their drivers that I think must've been drunk just passed us on a double yellow line going…read more50 miles an hour in a 35. It was very dangerous. Its one thing for tourist to break the law and endanger others but these speeding locals who know better (Two horses have just been killed up north where I also see them speed) make this area a death trap!!! I called to tell the owner and they claimed it was my fault as I was going the speed limit and that's a problem....Bad very bad people find another pool cleaner!

My liner is stunning. The install was perfect! Do not sleep on using a private company that is…read morelocally owned. Very happy with the results.

Great service. Friendly and informative and honest! We had our DE filter cleaned. Reasonable price…read moreand availability especially this time of year! Small owned business to support!

Called when I was having issues with my Pool and they were extremely kind and helpful. Provided…read moreinformation over the phone and we're willing to make the drive all the way out to Chesapeake to help me with my Pool. Extremely kind and knowledgeable people highly recommend.

Upon opening my pool, I asked them to check the filter. They said not necessary as it had been…read moreclosed properly the previous fall. Guess what? Hole in the filter put a TON of diatomaceous earth into my pool. Have you ever tried to get diatomaceous earth out of the pool? The worst. I sent lots of pictures to them trying to figure out why my pool wasn't clearing up as they had said it would "in a few days". There was no response Called Leslie's and they helped me diagnose the problem. Oh ya! I also had to buy a new PUMP motor. Too bad as I had high hopes for the couple. I paid them too quickly after the opening. Guess that's what they were mostly interested in. Not a good way to get return business.

Total disregard for customers. A crotchety old man who never replies to calls or emails.read more

My hot tub was installed in 2007. Since then, it hasn't worked more than it has. When i would call…read morethe big Spa or pool companies, they would recommend buying a new hot tub. So, I see Chester's information on Nextdoor.com and the reviews were great. I saved his number and called him recently. He came over with everything he needed to get my tub up and running. It hadn't worked for over 3 years! I'm very happy. Call Chester for pools and spa maintenance. 757-777-2559 spafix1@verizon.net

just now i'm so happy with my results!! Chris Hamilton is…read morethe greatest business owner in all of north carolina. i'm super excited to spend this summer with my family in our brand new pool. exceptional service and even better results!

From the owner: Create Your Oasis…read more Havelock Pool & Spa is the place to make your backyard dreams a reality. We have been in the pool and spa industry since 1987, serving the Havelock area. Our commitment to our customers and quality results is what keeps us unique. We test our products, if we feel a product is bad we will not sell it in our store. We back our products 100%. Our products and services include:Above ground pools Vinyl liner inground pools Fiberglass inground pools Services and repairs Pool remodel and renovation Havelock Pool & Spa can create a dream oasis in your backyard. We can beautify your pool with lights, waterfalls, arches, fountains, stone, tanning legends, tile, and much more! Our focus is on giving you the pool or spa of your dreams. Call Havelock Pool & Spa today!