Poor service and worse quality work. Didn't respond to phone calls or texts after giving a quote…read morefor a repair job and what little work was previously done did not last two weeks before the repair work fell to the ground because he was too lazy to use nails or anything for that matter to secure the repair. Never returned a phone call or text and now I can guess why!

We had a great experience with OBX Home Repair! Of course our situation was an emergency and came…read moreas a surprise, however, Danny's knowledge and experience helped us immensely to pave out the most efficient and economical repair plan. We appreciated the quick response, punctuality, tremendous insight, and last but certainly not least, the quality repair. Thank you OBX Home Repair!

We cannot say enough about Brent! Needed to finish a remodel AND at the same time prep to sell our…read morehome for a cross country move. One would think having the best quote is important, and it is..... however, having someone show up, on time, diligent and hard working is NOT an easy find in Las Vegas. His work was impeccable and he was extremely flexible as well. SUCH a find that, once we choose our next home~ we'll have Brent help with renovations and repairs even if it means a cross country trip for him! HIGHLY recommend!

From the owner: Hello, I am from the Outer Banks of NC. I Have recently moved back home from Las Vegas . I have…read morebeen in the construction trades for over 25 years. I specialize in painting, drywall, carpentry, flooring,and many more trades.I am Lic. handyman. I also do wood working and can create just about anything.

I totally do not recommend this company, if they hire people like Brandon R. Extremely rude,…read moreunprofessional and not committed. If the company can not keep the initiation appointment imagine what would happen if I hired them, I guess I will be chasing them to finish the Job. I called to complain but the lady who answered the phone said she is just answering the phone, and she cannot do anything except apologizing. The Number I called is 252 297 8900 I was scheduled for free estimates today at 9.30 AM with Tech Brandon R. then I got a text he will be coming at 10 AM then at around 10 AM he called and made a lame excuse that he went to the wrong address, and he is about an hour away from me, and it will take him an hour to get to my place. I asked what time he would come he said around 1PM so one hour turned to be 3 hours. Then he said he will give me an estimate without seeing my project and why I am not so happy it is free estimates.

I highly recommend Ace Handyman Services Outer Banks. They responded to my request within a couple…read moreof hours, providing an accurate quote. The technician Jim Kelly showed up on time, was courteous, and professional. The job was completed to our satisfaction. From bid to completion took 48 hours - very speedy.

yelp forces at least one star. if I could post with no stars, I would…read more I am finding the opposite of good customer service. When the business first opened, they were very helpful and prompt. For the last two years, we have called for 4 different jobs. Each time we were put off for AT LEAST a week. One time it was over two weeks. Today Jim hung up on my husband. Never calling them again.

Have used Pop's Repair for HVAC, appliances and plumbing. Highly recommend. Great to work with one…read morecompany that can provide all the services. Both their response time and quality of work are great.

Once we checked-in, Saturday, June 29 we were informed by the Waves Office of Resort Realty that…read morethe Vacation Home (Dolphin Watch - #7534 - Avon, NC) was unlocked due to the cleaning staff being unable to lock the front door. When we arrived at the house, no one in our party could figure out how to lock the front door; the deadbolt simply would not engage. We promptly called the office on Monday, July 1 and spoke with Jeanine to have maintenance come and check the door. That was not the only issue, as the Pool Lights (the underwater light as well as deck lights) were not working at this time. Jeanine advised that she would put a ticket in for maintenance to look at the front door and the pool company to check the pool lights. Tuesday, July 2 no one had come to address either issue. I called back again, and referenced the time, date, and who I spoke with, however NEITHER ticket was placed. I spoke with Angel and she put the ticket in ... again. Luckily, maintenance did show up later that day as I told Angel it was 3 days now that the house could not be locked. When the maintenance man showed up, he was very helpful and demonstrated how to use the door lock, where you have to lift up the handle to engage the 1st part, then turn the deadbolt. Who would know that? That should that be in the instructions for the house. Obviously, if the cleaning staff cannot lock the door, how would a family from out-of-town know? The pool maintenance showed up at some point on Wednesday, July 3 (4 days into our trip). He was also very friendly. The underwater light in the pool was out, so it needed replaced because it shorted the circuit (there was a taped switch by the pool lights, apparently so not to short the circuit). Basically, the underwater light was not replaced and that switch was taped as a quick-fix. Everything to this point should have been addressed prior to checking in for our week at this $5,600.00 rental home. A list of other smaller issues including, but not limited to: - The main sink faucet in the Kitchen was leaking (maintenance completely replaced the faucet, Friday July 5) - The small island sink in the Kitchen drained slowly (maintenance did not fix) - Filter in the hot tub was changed (maintenance completed with us, Wednesday July 3) - A credit card fee to place the reservation online ($45.00 I believe) - Other realty companies do not charge this. The house needed a more deep-cleaning. From the A/C filters being filthy, to black mold in the shower in the Master Bedroom on the 3rd floor (my partner and I scrubbed out with some leftover bleach; we didn't bother to ask maintenance do deal with it). The last issue arose when the A/C stopped working on the 2nd floor (all family bedrooms) on Thursday, July 4. We only noticed it after maintenance had come on Wednesday and changed our filters (they were dark grey with dust). We called maintenance, left a message on July 4 evening, then again on Friday, July 5 as an after-hours maintenance request. We still did not have A/C on the 2nd floor when we locked the house and left on Saturday Morning. This is a great shame; we have rented through several realty companies through our lives and Sun Realty may be the best, Resort Realty has been the worst. Maybe someone should do an undercover rental through Sun and see all that they are doing right. People come to OBX, oftentimes (such as our situation) splitting the cost of a beachfront home so that everyone can enjoy something special, luxurious, and relaxing. This trip was a constant battle of issues with the home and maintenance that should have be completed prior to a guest's check-in. There are too many realty companies to choose from in OBX and I would highly suggest reconsidering the rental if it happens to be through Resort Realty.

Staying at "A Wave From It All". Worst rental home experience of my life. Just filthy. Flies in the…read morehouse, nothing has been cleaned. Roach legs on the window sill. Aside from cleanliness the pillows and blankets are minimal, so thin. I stayed the one night and contacted resort realty who said they could send a cleaning crew and pest control out but they couldn't move us without owner permission. Vacation shouldn't be this stressful. Just a terrible company.