This is over a one and half year period. It may be at least partially my fault for staying with them so long. Mulching beds - were asked to place 4 inches on beds; placed 8 and billed for latter. In the process covered and smothered multiple new plantings- many which I found after searching around. Since then each time they would blow and cover up small plantings. It made me really upset to go out and work in the garden and find suffocating plants every time. I removed bags of mulch (pictures below). They Installed two french drains for upper boggy area bypassing the main portion of yard with bog so it never drained. Oscar refused to rework despite thick standing mud and instead his crew just mowed over it damaging and compacting soil further. (picture below) Unsolicited, six workers came and performed several hours of pruning in early January 2017. Pruned buds off of spring flowering shrubs and then presented me with bill! This was several hundred dollars despite being on a weekly plan that was billed monthly. It had not included all pruning work. I had not requested or scheduled this work and stopped them after three hours! Further more, I had a verbal agreement with Oscar for weekly scheduled work and billing. Nothing about a flat monthly fee was ever clarified with me. Attempts to discuss the discrepancy went nowhere as calls from Lillian were not answered and she does not text. This year, I was billed for an entire month of service when in fact the workers came once. I disputed the bill and they would not negotiate. They simply refused the partial payment. Workers speak no English which normally isn't a problem when communication is adequate, but it is not. They do not weed beds. Several areas of the yard have blackberry coming up (which is new), morning glory, and bamboo which the previous owner planted far off to the side. This was ignored for the duration of services and became established in a several areas. Get all terms in writing (Oscar said to me he didn't do contracts when the work was intially agreed upon in 2016). They clearly want it both ways - a monthly contract even when they take time off for three months in winter but get paid anyway, then do unsolicited work for which they will bill amply.
Description of work:
landscaping, install french drain, and mulch beds with bark read more