I am very happy and give thanks to our Heavenly Father. After so much time--and having dealt with…read moremany shops that rip you off, deceive you, and care only about money--I found this place. I took a leap of faith, trusting in God, and yesterday I had three services done on my 2017 JCW: transmission fluid, brake fluid, and coolant changes. They were very professional; the man who helped me--the one with the long beard--handled everything from start to finish and was completely honest before and after the work. I even saved money compared to other shops. Thank you all from the bottom of my heart; this will be my go-to shop from now on. Thanks also to everyone who left honest reviews; that helped me take the step and place my trust here. I'll see you all soon for my next services. Shalom, shalom to everyone. May God bless and prosper you, and may His mercy never depart from your families. Amen.

Honestly, Sam is a GEM. I feel bad for taking his time with questions because he (was) a…read moreone-man-army. I've taken my X5 in for differential service and I knew I was in the hands of a true enthusiast. I would use this shop for any BMW repair and you should too.

Andrew at Mastertech gave us incredibly kind customer service and thorough and honest vehicle…read moreservice today. Very grateful for him and his shop!

We were traveling through Albuquerque in a small RV, and had some concerns and questions about…read moresomething we were experiencing. We found these folks using Apple Maps and read their reviews - which were highly positive. We stopped in and they helped us. I only worked with them for a short time - but I feel that they have a high amount of integrity and will treat their customers fairly and with honesty. I would highly recommend this shop based on that alone. While I cannot speak purely to their performance - integrity and honesty in a mechanic are rare these days so these guys deserve your business.

Sam did an excellent job in repairing my paint repairs for my 2014 Lexus ES350. He was fast in…read morerepairs and the ultimate condition of my vehicle upon his completion was excellent! I would highly recommend his services for any paint repairs. Thanks Sam! Jim

Max did an amazing job. He is highly detailed oriented and takes his time. Will recommend him to…read moreanyone who needs work done on their vehicle.

I returned to get some new needed service on my car and once again had a great experience. The work…read moreis excellent, the price is extremely reasonable, the communication/customer service is great, & the car is running better than ever! As stated in my last review, I will 100% return to this business. Thrilled to have found this gem of a business that I can trust.

owner is friendly, efficient, and does a good job. he called around and found a needed replacement…read morepart for my vehicle, fixed it the same day, and all this after agreeing that it would take an extra day to fix because he hadn't been able to find the right part locally. I thought he charged maybe one too many hours' for the labor, hence the loss of a star, but it's definitely a mechanic I would return to, and maybe haggle down the price better next time ^_^

I asked for an estimate for a brake job. Wells Auto Repair immediately responded with a competitive…read moreand complete estimate. The price was great. I went in and Waylin did the brake job, explaining everything that would be needed in future, answering all of my questions. I would absolutely recommend anyone to go to him for auto repair, and I will use Wells Auto Repair for any future work that I need. I found him to be very trustworthy.

I took my vehicle into JCC to diagnose an electrical issue. My guess was the alternator - and sure…read moreenough, the alternator was the culprit. An expensive but needed repair, so I agreed. But this is what blew me away. Not the alternator, but replacing the engine-cover plastic clips that were missing before I brought my Rav in. Did they have to do that, of course not. Did they charge me? No. Did they mention them? No. That got me thinking of the time before I brought my 2008 in. Although they addressed the light configuration on the dash as planned, I believe they also addressed replacing batteries on my TPS sensor system for the tires. Again, did they charge me. No. Did they tell me? No. Conjecture on my part - as this light hasn't come on for the last several thousand miles; but I believe they replaced the batteries to quietly show off their exemplary service. Without saying a word. To say that they've earned my loyalty is an understatement. I wholeheartedly give my highest recommendation and respect to Japanese Car Care.

First time visit. Impressive overall evaluation with documentation and photos of concerning issues…read more Each item patiently and professionally reviewed by front desk service-writer. Pricing feels appropriate and reasonable for our rapidly changing world...My Brakes are top-notch performers, now, and pulsing brakes were my issue. I opted to have a slightly leaking power steering hose replaced immediately. Subsequent appointments for additional work already made. So far, a great garage, with friendly, personable staff. Appears to be a very pleasing shop for other customers as well.

Frank is the best and most honest mechanic that I have ever come across. I have been using him for…read moretwenty years. It is a one man mechanic shop so It is recommended You have to schedule a appointment. There is there is diagnostic fees like any other mechanic shop. But a very honest diagnostic. Frank has more reasonable pricemechanic shops.

We have been going to Down the Road Motors for the past 20 plus years and Frank the owner is a…read more"Master Mechanic " who is phenomenal. We agree with a previous review that he is extremely honest and his turnaround time on vehicle repair is incredible. He lets you know the estimated cost of repairs rather than springing it on you last minute. Over the years he has repaired all our vehicles which include cars, trucks, and an RV. He is honest and matter of fact and always comes through. If he can't repair something he lets you know and then refers you to other top places. He is the guy to go to.....Its difficult to trust nowadays but we really trust him (we are seniors), Thank you Frank for all your service and all you do!!!! The Silvas We rate Down the Road Motors 5 Stars!!!!! easily!!!!

Found Larry's Service Center on google map when my Odyssey's battery and charging system light came…read moreon during my road trip to New Mexico. Saw some good reviews online and thought i would swing by Larry's Service Center first after making a few phone calls to check around the auto shops in town the next morning. When I first passed by the shop, I completely missed it as it is not conspicuous. All garages were closed with only a small "open" sign tucked between the windows. I had to make a U-turn and pulled up the back of the building, yet don't see any open garages. I pulled up the side of the building and walked in the door and was stumped for a moment when greeted by an elderly couple and a child. I thought I was in the wrong shop until I met Alfred in the adjacent service area. After talking to Alfred about the problem, he checked the battery's voltage and did an OBD scan. The battery is ok, and the OBD codes narrow the issue to the alternator. Alfred gave me the costs to replace the alternator, new and remanufactured. I was skeptical at first and asked Alfred to check the connections since I just had the drive belt removed for oil pump leak service before the road trip. I was concerned that the previous mechanic may not have reconnected properly. Alfred checked and didn't see any issue with the connections. Not wanting to risk another 1,500 miles around NM and back to CA, I went with the new alternator, but the new alternator turned out to be defective after installation and had to be swapped out with a remanufactured one, which was the only option at that time. I waited in the shop for both the alternator replacements, which were done swiftly. Alfred charged me for the remanufactured alternator cost and the labor is reasonable. Coming from California, I am pleasantly surprised to find such a family-oriented, personable auto shop in Bernalillo. Alfred took the time to look at my vehicle and accommodated me between several cars that he was working on to get me back on the road right before Christmas. I am glad I didn't judge the shop by the outward look, the inside is packed with over half a century of auto repair experience and as much sophisticated tools as the love of the family working together to serve the Bernalillo area. I made my way to White Sand and Carlsbad and back in California without a hitch after the repair thanks to Alfred.

I do not trust many auto shops due to being an uneducated female when it comes to vehicles that has…read morebeen screwed over many times in the past. HOWEVER, Larrys goes above and beyond! I had enough trust in him/them that I called for advice from miles and miles away just to get their opinion. They give fair prices and honest advice, which is very rare in the auto service industry in my opinion. I travel for work and only was in the area for a short time, but if I ever come back, Larrys is where I will take my vehicle needs again and would if I lived there. Thank you so much Alfred and crew.