What a great experience!!! My first time there and I had the best experience that I have ever had…read moreshopping for clothes. New suit, shirts and ties. I have never seen so many awesome men's clothes. I cannot wait to go back. Carmelo was so knowledgeable and professional. I wish I could rate this place with 10 stars.

The best quality clothing store in WNY...hands down. The sales team is very professional ​and…read moreequally talented. I normally work with Carmelo who is fantastic at what he does. Great atmosphere, great clothing and great experience.

Being somewhat new to the area, I stopped in to consider giving my wardrobe a little refresh. I was…read moreimpressed with the variety of offerings, value and prices. The staff couldn't have been more friendly, welcoming and helpful from start to finish. What a great store!

Bespoke service . High quality clothing and attention, at a comparable price to other "warehouse"…read morestores. . Seriously, why would you want a slap dash kid "fitting" you elsewhere, when Alan at the New York Store will make you look like a King for the same cost?! Gentlemen, you deserve this. And you can afford it. Go!

We went in to look for a suit coat for son. It was pretty busy for a Saturday so there was a wait…read more After a bit I just asked a salesperson what size we should look for. Luckily the older gentleman was informative and honest. He told us that my son hasn't grown into a men's suit just yet and that we could find a coat elsewhere for much cheaper. It's nice that there are still honest people in the world. Would recommend

The Riverside Men's Shop in the city was A LOT better all together in service. I purchased a suit,…read moreI went to put it on and came out for them to see what needed to be done. The salesperson was not even close by and was already with other customers. I guess all he wanted was another sale. Went to another store for another suit later and was well pleased with that one

Really good Tailor. John is pleasant to deal with and does the best he can for his customers. I get…read moreall my tailoring from John. Suits fit great and are a great value. Great attention to detail on alterations and great customer experience.

Great service with a welcoming smile. I had to have a suit tailored for my sons wedding. Everything…read morewas great. Length of pants was a little long. Still very acceptable but I asked if they could be shortened. They did it on the spot as I waited. You don't see many businesses with service like this anymore well done.

Came here to buy Christmas gifts and was really happy with the variety and selection of gift sets…read more The prices were fantastic also! Docking a star because compared to similar stores, the products here were not as neatly displayed and the line was long. The cashiers were friendly and helpful though!

I'm old enough to remember when Burlington was a "coat factory." This was the store to visit when…read moreone needed a warm winter coat, a stylish spring jacket, or a formal trench. But this store is not that (anymore). Burlington still has some nice outerwear, but they're a whole lot more than coats! I should get this out of the way early -- Burlington offers a five-star shopping experience unless you need a dressing room, in which case, a solid four point five stars. They have dressing rooms, but they aren't always open. I think it began during Covid, and my guess is, it's been hard to find good help and when you've got to work with a less-than-full staff, that's kind of the obvious place to cut. Anyway, I don't really know when the dressing rooms are open and when they're not, but they were not open a couple of days ago when I took my mom in to do a little shopping. Fortunately for us, there's no reason to test out their return policy. Burlington really is one of my favorite stops for clothing. They've got a really nice selection of clothes for ladies, men, juniors, and kids. I love their brands and the prices are super-affordable. There have been a few times I found clothes on the hanger that should have been in a bin to send back to the manufacturer - a rip here or a stain there. But most of the time, the clothes are exactly as they should be when you're buying NEW clothes. One of my favorite aisles at Burlington is the home decor section. The picture frames, shelf sitters, candles, wooden signs -- I just can't resist myself! They make great gifts or seasonal decor when I'm looking to change things out. Burlington has a rewards program or some kind of Burlington super-fan thing. I honestly don't know what it is, but if you give them your phone number every time you go, they find you and say, "yeah - you're in the program!" and then they ring you up and you pay them and then they thank you and send you on your way. I have no idea what else is happening, honestly. I don't know if I'm earning points or just giving away personal information. But they have a program like that if you're looking for one. Customer service is great. The cashiers are always friendly and nice to chit-chat with while you're checking out. Oh - and here's a tip -- don't try to take your cart out to your car. Trust me; don't even try it.

Worst experience ever. Walked in the door. No one greeted us. Told him we were interested in buying…read morea tux she said rent or buy we said bye she pointed to three and walked away. I said where are you going? She came back and said what can I help you with and I said well what's the difference in the three? And she said well you know I said no I don't know. Don't go that worst store ever and there was a big fat guy sitting in the chair he just looked at her and looked at us. He wasn't interested in helping either. I would recommend no stars, but it won't let me post this unless I at least give it a one star. This text was for our 50th anniversary and we were willing to spend a lot of money. You just never know who's walking in the door probably should hire people to give a hoot.

I am writing this at 1:45 in the morning, wedding is in two days... 7 grooms man... as of right now…read morenot one of us has gotten a normal suit rental from you clowns.... the service is 100 percent absolutely piss poor... shirts missing buttons, pants 5 inches two short, best man, pants way to big so he has to come back... comes back and they have returned the whole suit and said it was damaged so he has to come back again to pick it up.... what in the hell is going on here... I can not wait until the morning to make a phone call DO NOT EVER SPEND YOUR MONEY HERE

I stopped in here a few days ago for the first time in probably six months or so. It hasn't changed…read moremuch of course, it's a huge store with a huge amount of product. When I was here, everything was pretty well organized, the shelves looked great. They didn't have what I was looking for, their supply of coffee is pretty low at the moment. But I did take a moment and wander around a little bit just to check out some other things. Tons of stuff on clearance so they must be clearing out for new stuff in March. Easy parking. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.

New items every time I go shopping. The store is clean. Cashiers are super nice. The other people…read morethat work there will always help if you're looking for a certain item.

As a mobility challenged adult, I depend 100% on my Skechers step in sneakers. They last forever,…read moreand they are amazingly comfortable and convenient. The store is beautifully laid out, making the product that I'm looking for very easy to find. They're not the cheapest footwear, but I shop the sales and I usually do pretty well Highly recommend!

March 2026 - updated review…read more Went back to Skechers to purchase winter boots again, five years later. I still use the ones from five years ago, but now I wanted ones that have a zipper on the side to make it easier to put on and off. I found the perfect pair. They're really actually very pretty too. They have the cool memory foam. Very comfortable on your feet. I also found a pair of slip-in sneakers. These are the kind that you can just slip right into without any laces or Velcro. What great innovation! This is my second pair of sketchers that are of this type. I have plantar fasciitis and I put in some inserts into the shoe for it added support and comfort. Excellent customer service! The woman helping went out of her way to make sure that I found shoes that work for me. She helped me try on many shoes until I found the right one. What great value! A new pair of sneakers and a new pair of boots for $120 range. Thank you you sketchers.

What a hidden gem. We needed to find a suit for my husband for our wedding party. We had been to a…read morefew shops and ended up here. Don't be discouraged by the appearance. It has a bit of a warehouse vibe. The staff is helpful and will help you find what you need. My husband got a very nice, high quality suit for a very reasonable price. The alterations were great and the turn around time was very quick. They had a lot of unique and stand out styles for anyone wanting something besides the same old styles and colors that everyone else sells. They also let him swap pant sizes so the pants could have a better alteration since his top and bottom sizes aren't the same with the standard sizing that comes with suits off the rack. Overall great experience.

After completely butchering alterations so the suit was unbearable, including uneven arms, a hem…read morehalfway up the pant legs, and the waist being several inches too large, they refused to provide a refund. I would not recommend this store to anybody, completely unprofessional and very shoddy work.

Great store with clean and appealing aesthetic layout. Nice associates without high pressure sales…read more Premium brands, not bargain, but there are some affordable items despite this (also features local brands). Mostly all women's. Loved it here!

This is a cute store with many unique looking items, clothing, shoes, jewelry, caps... some big…read morename designers like DolceVita, Eggs, etc... the prices are actually very reasonable for the brands carried here and they have nice sales going on. The staff was friendly and engaging, answered questions and showed interest in is a customers. The store vibe is boutique like... inviting, cozy, clean, well organized. There's a pride of ownership here... they care about the appearance of the store and they want you to have a positive experience here