1-Star Review Title: Very disappointing experience -- from…read morewrong order to poor customer service I ordered a pair of Hoka Bondi 9 shoes online from Dick's Sporting Goods for $174 (about $190 with tax). When my order arrived, I received two different sizes -- a 7 and a 9. I called the online customer service line to see how to fix this and was told I had to drive to a store to exchange them -- the closest store to me is in Baton Rouge, nearly an hour away. Before making the drive, I called the store and spoke with Tim, the manager. I explained the situation and asked for help making sure the correct size would be there before I wasted a long trip. Instead of assisting me, Tim just transferred me to the shoe department. When I asked why, he claimed he had already spoken with them and confirmed they had the shoes. That was not true -- because when I spoke to Sully in the shoe department, he didn't know what size I needed and had to go check. When I pointed this out to Tim and asked why Sully didn't know, he said nothing. I told him I wasn't trying to debate, I just wanted to make sure the shoes would be there when I arrived the next day. He said, "Yes ma'am, go to the store to pick them up." When I got there, the shoes were not held and no one could find them. I asked for Tim, but he refused to come to the front. Instead, Missy came to help. She even mentioned she was tired of Tim's behavior, and thankfully she found the shoes for me. I truly appreciated her professionalism because she was the only one who actually helped. After wearing the shoes for a day and a half, I realized they hurt my feet and made them numb. When I called to return them, the online support told me the purchase was now considered an in-store purchase (because of the exchange), so they couldn't process a return online. I spent over 50 minutes on the phone with escalation just trying to figure out how to return them -- and was told there was no easy fix. My only options were to ship the shoes back through UPS to the Baton Rouge store, which would take up to 21 days before I'd receive a refund, or drive another 45 minutes to an hour to return them in person. Since I have no faith in the Baton Rouge store handling it correctly, I now have to make another long drive just to get my refund. Absolutely ridiculous. Between the shipping mix-up, the lack of accountability, a manager who didn't take responsibility or tell the truth, poor communication, and total inconvenience, this has been one of the most frustrating shopping experiences I've ever had.

From the owner: DICK'S Sporting Goods in BATON ROUGE is your go-to destination for all of your sports, exercise,…read moreofficially licensed and outdoor equipment needs. Our knowledgeable staff and service teams will help you find the perfect baseball gloves, tune up your bike, fit you for new golf clubs and set up your fishing equipment. The DICK'S Sporting Goods in BATON ROUGE carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks and exercise equipment from top brands. Find the lowest prices online and pickup in store at your local DICK'S Sporting Goods near BATON ROUGE!

I find it hard to believe what happened in the previous review. The employees and owner are…read moreextremely friendly and helpful. The other day my 9 year old son was in there and the guy explained to him about different types of rods etc. My husband buys all of his fishing goodies from here (except clothes). They don't carry some of the brands that he wears. Whatever. They have a good selection of rods, reels, artificial bait etc. they also have a nice selection of Costas. Some stuff I've never even heard of! Support local business and go here.

Mark and his staff are knowledgeable and friendly. I always enjoy looking at the latest rods and…read morereels, restocking my baits and talking with Mark about his suggestions. This is a great, family run business that I am happy to support any time I need something. I highly recommend Superior bait and tackle.

Took my bow to be tuned came back shooting worse than when I brought it also notices a splinter in…read moremy limb. Which was prolly caused by bow pressing being used incorrectly,Costumer service is horrible don't wait for a call back lol Don't carry any replaces parts for the brand of bows they carry in peak season. Then there's a 4-6 week wait period for parts lol. Save your money spend elsewhere

Fantastic, simply fantastic. I must be honest, I haven't shopped this place as much as I should've…read more After today, I'm not shopping anywhere else for all kinds of gear and stuff but especially guns, ammo and accessories. Mr. Dan is one of the most knowledgeable, thorough and patient individual that I've interacted with in any type of shopping, much less in the fire arms department. Simply, wow. What a pleasant experience. Not going anywhere else but Bowie Outfitters!! Thank you Dan!

Standing in line wasting time. Academy has 20 people in line and 2 cashiers. Wonder why Amazon does…read moreso well?

This is always my go to plays for sports + outdoor equipment. It's affordable for great items, and…read morethe staff are incredibly friendly/ helpful

Good selection of Nike. No employees following you around. Also a good selection of t-shirts and…read moreshorts.

Went into this Footlocker in the Mall of Louisiana last night to exchange some shoes I bought 4…read moredays ago. When an employee named Dre helped me, he said I cannot return the shoes because they had been worn. Yes, I did wear them one day after I purchased them but quickly came to the conclusion that the tongue and rear ankle padding were rubbing to hard. The shoes were still in brand new condition and didn't have a mark on them. So I went home and called Footlocker to find out more. I was then told by two different stores that I could return the shoes if they have not been worn for a full money refund, or if they had been worn, I could receive store credit to pick out a new pair. Which is all I wanted to do in the first place. Oh and I live about 30 minutes from Footlocker so all that time and money was a waste. It would be great If the employees knew the correct information instead of just saying no, literally within the first 15 seconds of speaking to them. So I will now buy all my shoes from Champs :)

Much better supply of blank hats, but still not a large variety.Friendly staff that don't follow…read moreyou around.

Beware of over charging! On July 6 2024 I was going to…read morepurchase a youth LSU baseball cap . The price on the cap was $23.99. The male clerk was charging me $29.99. When I pointed out the price on the cap he said, "I didn't put that on there". I asked for the manger. She said" that may have been from a previous sale. The rag was not a sale tag. Even though the Manger was not going to honor the price tag I was going to purchase the cap but I did say I would leave a review. The manger told the clerk " do not sale the cap to her since she is going to leave a review". My daughter has Down Syndrome she loves baseball caps. I purchase several caps every few months because she wears them everyday, everywhere and the caps show there wear and tear more so I purchase more caps. Just lost a family and extended family from future purchases at the Lids store in THE Mall of Louisiana, Baton Rouge, Louisiana.

Had a rough start, but, in the end they came through like champs!!!…read more Went in for a middle pew. When I say middle I mean I have a sub-compact in .380 and a large frame 9mm. I wanted a compact 9mm for CCP as I just felt the PPK/S in .380 I have was insufficient for everyday CCP. Salesman did take me too literally when showing me alternates by only showing me what I specifically asked for! He did his job. However what I wanted and what was available are 2 different things and it took some time but we finally moved on to some other pieces that were just a tad different than my original request. Got home and realized that the store was offering a "package" (free range case and 2 extra mags). I called them up, and without thinking twice they offered me the same deal that was on the website. Salesman "Seth" was apologetic however I told him there was no wrongdoing by either side. I just noticed a deal after the sale and they honored it. I never shop big box for my pews because of the fact most do not honor the Brady Bill. Locally owned shops will forever get my business!! This was my first transaction with Jim's and I can promise it won't be the last!! Thank You to Seth and the rest of the team down at Jim's. The selection and prices are unbeatable. I challenge you to "not" be able to find what you're looking for at a reasonable price!!

Came is with an issue getting a firing pin out of an old shotgun bolt. Gunsmith popped it quick…read more Friendly guy and didn't even charge me. These guys are my usual go to for gunsmithing. They also have a nice selection of parts and accessories for a decent price.

Ford's is a one-of-a-kind gun store in Baton Rouge. Part museum, part store and part living room,…read moreFord's is a place where you can come in and chat about guns in a relaxed atmosphere. What makes Ford's really unique is their collection of antique guns, most of which are for sale. Because let's be honest: every other gun store in the world has cases full of the latest plastic-fantastics, but where else can you go in and reliably expect to find a Springfield Trapdoor or top-break Smith & Wesson or WW2-era 1911? There's a very good chance that Ford's has them all, and a lot more. Gary and Kris are solid people that have always stood by their word with me, and I hope they stay in business for many more years to come.

I bought a S&W model 29-2 from them and it is the happiest I have been with a purchase. They're…read morebuilding an AR for me as I write this and I am excited for it. Highly, highly recommend.

literally awful, arguing with me about what I want. no matter how polite I was they kept hitting me…read morewith this condescending tone, plus the suit didn't fit twice, and the second time they just ignored me. I'm literally blown away by how terrible my time was here. I never wanna step foot in a mens warehouse again

Rude. Stood in line waiting and they ask the lady in front on me if she needed help while helping…read moresomeone else. Thank goodness she was just picking up, so she didn't waste time standing there. They never asked me and I just wanted to ask one single question. They need to work on their services.