Dr's Dockery and Campion are The first Dr's I have been to in the last 5 years of seeking help for…read moremy lower back and leg pain to tell me I'm Not crazy. My pain is real and they were going to find the answers. I just had my second surgery and am finally founding relief from all my leg pain. While I was in recovery, I experienced what was thought to be a side effect from anesthesia, Dr Campion came over to check it out and kept me longer to make sure it was subsiding. Some of the office staff leave something to be desired, but I find that at most clinics in Memphis. This does need to be addressed as they are the front line of the patient experience.

This was my first visit to the location and it was sweet. I met with my physical therapist and our…read moremeeting was good. The building has great lighting and I was greeted upon arrival. The staff was friendly and professional and the clinic was clean. The care and concerns were taken in great consideration, and my issues and concerns were addressed. The overall experience was good and I have several more sessions that has to be completed.

Haley was my primary therapist. She was knowledgeable, professional and friendly . Everday she…read moreexplained what muscles were affected by the procedure that was being profromed. All the staff from the front desk to the other therapists that assisted Haley were great. It was such a great experience to have the same therapist each visit. Robbie Elmore

My interactions with Shawna the physical therapist and PT assistants were fantastic…read more My experience with Pittman Physical Therapy has led me to believe that they are not a financially trustworthy organization. On my first day of physical therapy, the lady at the front desk told me that she had looked up my insurance and that I hadn't met my deductible yet. I was informed that I would be charged $140 for the first visit and $100 for each of the following visit 7 visits. I was asked to sign some documentation that this billing information was correct and that I was responsible for looking up and confirming my insurance status. In the moment, this seemed wildly expensive and not correct, but I handed her my HSA card and paid for the first visit. The next day I was able to get in contact with my insurance company. They informed me that a claim had not been filed yet and that I did not have a deductible for physical therapy, but a co-pay. This information left me perplexed as it countered what I was told by the physical therapy office. I called and spoke with the front desk lady who had given me the initial wrong information. She told me that she had consulted with a generic website that showed her my insurance information. I asked her how she "knew" that my deductible was not met yet and her response deflected the question. I informed her that I did not have a deductible, but a co-pay, and again asked her about how she knew my deductible hadn't been met. She deflected again. I told her it felt like she had lied to me about my insurance information and she got very defensive saying, "I'm just a human and we all make mistakes." In my personal opinion, a mistake would have been just telling someone the wrong information, but to make up information and tell it to someone (and have greater financial gain) is frankly dishonest. At my next visit she had me sign a new financial agreement with the correct numbers on them. At my following visit, I asked the front desk lady for an itemized receipt of my first few visits (to give to my HSA). She snapped, I can't get that for you right now. However, by the time I finished the appointment she had provided me with an itemized receipt. On the day of my last visit, the front desk lady told me, "if we owe you anything, you'll get a check in the mail." A few days after my last visit I had the opportunity to leave an internal review of my experience. I was honest and fair in my review. I received a phone call that afternoon from someone within the company; he heard me out. However, before he finished the call, he asked me if there was anything he could do for me. I asked him to find out if I owed any money or was going to receive a check in return. He said he would let me know. It has now been over a month and I have not heard from Pittman physical therapy. My interactions with everyone, but the physical therapist and PT assistants, have been repeatedly unprofessional and suspicious and really make me have a hard time trusting Pittman Physical Therapy. I can't imagine I'm the only one this sort of behavior is happening with. I won't go back, nor do I recommend them.

I WOULD NOT SEND MY DOG THERE FOR SURGERY!!! I did have a consult with DR.THOMAS GIEL who was a…read morecomplete A$$!! I've never been treated more poorly by a physician in my life. I happen to be a physician's wife and although that doesn't warrant special treatment, they do know that I know the medical field bc I manage a medical practice. I was treated w/a med by him I'm allergic to 5 min after telling him. Terrible bedside manner as well as physician!!! I've now had surgery for a complete tear of my rotator cuff by Dr. Christian and I could NOT HAVE BEEN MORE MISERABLE!!! Do NOT GO THERE!!! It was a living hell the entire recovery process!!! If I could do it all over again I would definitely choose someone less arrogant, pompous and more sympathetic to my pain and suffering!!!

The front desk is very nice. The doctor that I came across I don't feel confident about. I went in…read morefor my left knee that is in pain from over exertion. This knee was dislocated last year so the Dr. Should have been aware of my history. I came in with blood pressure 158/91. I asked if it may be due to poor circulation in that knee but they told me to wait to hear from the Dr. First, he tried to tell me my dislocation happened to my right knee based off their reports. The reports were incorrect. It was my left. They only did an x-ray... that only gets the skeletal... not tissue, possible blood clots, etc. He doesn't see anything wrong he just felt it was inflammation. He recommended two things that will make my blood pressure highER. I asked him which is best because my BP was high already. He responded as if he didn't read any of my vitals before coming in. Needless to say, I'm in the ER . Great front desk. Not so sure about the Doctors. I hope they realize that you think you can have people constantly coming to you that invoice/income doing patch work... not me... if I'm not confident in your practice, I'm gone.

My surgeon was Dr. Claiborne Christian. When I first met Dr. Christian, I was very apprehensive. I…read morehad a pretty bad rotator cuff injury, and I was in constant pain. I had also previously had a terrible experience with another doctor, among other things, and I had just about given up on being treated decently. In walks Dr. Christian and he immediately made me feel comfortable! I told him how I was feeling, and he listened. Dr. Christian went over my prognosis thoroughly and explained that I would need surgery. I was still pretty pissed off about how the OTHER doctor (if you want to call him that) had treated me, so I was not in a good headspace at all that day, but Dr. Christian understood that and made me feel so much better. He told me to let that experience go, to trust him, and I did. I DID have the surgery with Dr. Christian, and I must say everything went GREAT! It was also a very emotional day for me because my surgery day fell on the birthday of my dog that recently died, but the surgical staff understood that too, and helped dry my tears before I went into the surgery room. I would like to say I could not have asked for a better experience even if I wanted to. My post- surgical care has also been great. YES, ROTATOR CUFF SURGERY IS PAINFUL, and I HATE going to physical therapy!!!! There is no way around that, but my pain is being managed. I would recommend ANYONE who is facing rotator cuff surgery to Dr. Christian and the entire staff! By the way, I am a worker's compensation case, so please do not feel like you will be treated any less than if that's the case because I wasn't, and that's the TRUTH!!!!!!! A BIG THANK YOU TO....... *ABBY * MARIA * DR. KAT (ANESTHESIOLOGIST) * MARY * LORI PAINTER * NATASHA * GINA STEVENS * KAREN * MARIE WOLVERTON * DR. CLAIBORNE CHRISTIAN * ORTHOSOUTH *

This is the best Doctor Specialist that I have ever been to. This Orthopedic Doctor really know…read morewhat he is doing. I am so glad I came here. He really helped me and for that I am great full. His name is Doctor Claiborne Christian. Not only is he Professional and respectful. But, he actually cares about his patients. I like his personality and friendly too. My left foot has been hurting me for over a year. I went to my personal Doctor nearly a year ago. He didn't help me. So, I asked him to refer me to a specialist in Southaven, MS and I came here. Again, I am so glad I did because my foot hurts no more. He said I had a Bone Bruise. He prescribed me a medical boot. I wore it for 6 weeks and now I am happy because my foot no longer hurts. Yes, I definitely recommend Doctor Claiborne Christian to anyone. Great Doctors Office, Great Staff and Great Doctor. What more can you ask for.

Dr Pickering is Top Notch, Office staff is friendly and polite. Nursing staff is as well. I…read morerecommend this facility to anyone and everyone. Special thanks to the dedicated Physical Therapists, Gordon and Allie, your tireless work help to make my TKR Better. Always upbeat, positive and keeping one focused on the endgame.

I am a long time patient of Dr Pickering. The staff is extremely friendly and helpful. After…read morenumerous breaks ( arm twice,shattered knee cap and a broken leg that required surgery), I definitely recommend Ortho One. And the doctors at the Olive Branch location are very nice to look at!! The care I received on all visits was very professional and caring!

The absolute best! Perfect East Memphis location. Such an excellent experience always. John always…read moregreets you at the front desk with a smile. All the support staff kind & helpful. Dr. Hyden is the perfect combination of an educated & experienced clinician with a vast array of knowledge & a bedside manner that leaves you smiling through the pain. He thoroughly explains everything, never rushing, always taking time to answer any questions. You will never sit waiting forever or feel like a number here. Adults & children alike-save yourself the frustration of going anywhere else if you have an ortho issue. You can set appointments online or walk in for immediate needs. Skip the er or any of the others & go to the best where they treat you the best! He's 5 stars for a reason & it shows.

I went here hoping for relief from 10/10 foot pain. I specifically asked for an injection to calm…read morethe inflammation because I don't like taking daily pills. The doctor kept avoiding the subject, refused to give me the shot, and never gave me a valid explanation. The worst part was the ending: he just walked out of the room. He didn't say 'you're all set' or explain next steps. He just vanished. My wife and I were left sitting there looking at each other, wondering if we were done. We eventually just walked out. It was bizarre and incredibly unprofessional. Do not go here if you expect to be treated like a human being.

The entire staff are so friendly that it feels like family including the patients you meet. The…read moreneuropathy treatments really make a difference in your ability to walk again without pain. Thank you wellness one!

Been treated here several times for neuropathy and bone on bone knee pain. Amy is top notch. Dr…read more rhadican is knowledgeable and concerned. Entire staff is pleasant and efficient! Results have been enough to keep me returning.

I thoroughly enjoyed my visit to this facility. It was my first visit as I was very impressed with…read morethe physician and his delightful receptionist. I will definitely return in the future if I have additional with my feet.

I finally found the podiatrist whom my feet love!…read more I've been dealing with foot pain for years that was a result of the time I spent training in martial arts. Other doctors had dismissed me and my foot was getting progressively worse. With patience and a great tableside manner, Dr. MacAvoy diagnosed me and got me on the right track to mitigate my pain.