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Orthodontics

2.5 (2 reviews)
Open • 8:00 am - 5:00 pm

Services - Orthodontics

Orthodontics

Orthodontics Photos

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2 years ago

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4 years ago

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Summit Family Dental-Cortez

Summit Family Dental-Cortez

(6 reviews)

This is the worst dentist I have ever been to. On my 2nd or 3rd visit, the gal at billing informed…read moreme that I already had an upper denture which has been paid for by Medicaid. WHAT? What I had in my upper jaw was several teeth that had become infected, including one which had broken off at the gum line. I was very upset to discover that they had made such a major error. When I checked into switching dentists, Medicaid wouldn't approve it because the work had supposedly already been done. So, I was forced to stay with Summit. Summit referred me to an oral surgeon so that I could (finally) get my infected upper teeth removed under sedation and then immediately fit me with an upper denture. When I called Summit to touch base right before all my upper teeth were pulled, the staff member who answered was a font of misinformation. She told me that I didn't have to come in to be fit for dentures because that had already been done. Then she abruptly hung up. Naturally, when I showed up at the oral surgeon's a few days later, they did not have my upper plate because it had never been made. I had to start over from square one. I finally had my upper teeth pulled 3 days ago and had my upper denture put in. Summit Family lied to me again and told me that I would NEVER have to come back to have my denture checked for proper fit, etc. I asked my oral surgeon if this was true. He was very surprised and told me that "no," I needed to have the denture inspected and that I should call Summit the very next day for an appointment. Well, I've now got an appointment for March 30, but I wish it could be with anyone EXCEPT Summit. Having all my teeth pulled is proving to be quite the ordeal, and I don't know where to turn for help. Do NOT use Summit Dental if you value your own well being.

They are not understanding toward the fact that people have lives beyond their dentist…read moreappointments. After an appointment that I was 10 minutes late to, they charged me $50. And when I ended up missing an appointment 4 months later because my dog had needs for an emergency vet appointment, which became priority, they, rather than reschedule me, dismissed me as a patient. For your own good don't use Summit Family Dental. I showed them loyalty as a patient, yet was shown none in return. But rather, I feel as though I was thrown away without regard or concern as to the cause that my appointment was missed. They were quite heartless and rude. RSS

Orthodontics - orthodontists - Updated May 2026

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