Something about the magic of this place compelled me to write a review. Alyssa at the front is so…read moreperfect at her job; she gave an amazing scalp treatment and blowout as well. The team was also well-oiled, whisking me to Laurent who numbed me up GOOD and made my PRP injections so easy. Love this team and will be coming back!!

I chose this clinic based on its reputation and invested exactly $8,000 in a hair transplant…read moreprocedure along with a PRP package they promoted, expecting a meaningful and professionally guided outcome. The staff I interacted with in person were courteous and professional, and the procedure itself was handled smoothly. However, my overall experience has been disappointing. During my initial consultation, I was told I was a strong candidate with sufficient donor hair to achieve noticeable coverage. Based on that information, I felt confident moving forward with what is a significant financial and personal decision. However, on the day of the procedure, the medical assessment differed in a meaningful way from what had been communicated. The discrepancy was significant enough that the staff contacted the consultant who initially evaluated me early that morning to clarify what had been discussed. By that point, I had already paid and was present for the procedure, which made it difficult to reconsider or change course. In the months following, I attended regular follow-ups (approximately every two months) along with the PRP sessions I had purchased. I was consistently told that the crown area can be slower to respond due to circulation and that results would improve within a 12-18 month timeframe. Unfortunately, I have not seen the level of results I was led to expect within that period. I have included before and after photos for context so others can make their own assessment. To the clinic's credit, my concerns were eventually reviewed with Dr. Rome, who met me in person and acknowledged that the outcome did not meet expectations after approximately 16 months. However, the proposed solution was additional other treatments including Exosomes and/or Scalp Camouflage, which do not address the core issue of the discrepancy between the consultation and the outcome. Given the circumstances and the size of the investment, I requested a partial refund. I made this request respectfully and provided detailed context, and I have followed up three times over the past 8 weeks without receiving any response. I am still open to resolving this matter directly with the clinic, but the lack of communication has been concerning. My intention in sharing this is not to discourage others, but to encourage prospective patients to: - Ensure consultations are conducted or confirmed by a qualified medical professional - Get clearly documented expectations and limitations in writing - Be aware that reviews for different services are combined and not specific to hair transplant outcomes I hope the clinic improves both its consistency in patient evaluations and its responsiveness to post-procedure concerns. This is a significant financial investment, and clear communication and expectation-setting are critical parts of the process. For additional context, the photo on the left (which some may assume is after the procedure) is actually from before the procedure. I am sharing this to help illustrate the level of change following treatment.

I had a consult with Dr. Calder and before our meeting I met with several other doctors because…read morethis is a big decision and I wanted to get multiple opinions. Dr. Calder takes the cake. He was a very understanding and knowledgeable doctor who was not trying to sell me anything or prescribe me a ton of medication. He had a genuine interest in helping me with my hair loss and gave me a lot of helpful advice. I feel he would be the best doctor to go with. Excellent customer service.

very disappointed, I've waited 13 months and even though they'll say 14 months 16 months, nothing's…read moregoing to improve. I should've known when they started putting down advanced hair and touting themselves as the best that something was wrong. A lot of money for a lot of nothing. My hairline has too many gaps too much space. and even their main doctor Ziering never met him once.

I booked the 90-minute experience at PureLuxx as a gift for two after reading the reviews online,…read moreand it didn't disappoint! Neither of us had tried a head spa before, and it was such a lovely, relaxing experience. The staff were friendly, tailoring treatments to our hair and scalp, including sensitive scalps. It was fascinating to see the before-and-after scalp photos. The products felt gentle and had fresh scents rather than anything overpowering. The space was peaceful, with calming music, and parking was easy. I'd recommend wearing comfortable clothes as you're lying down throughout the treatments. I was genuinely impressed and will definitely be returning! I can see this becoming a little treat throughout the year. Highly recommend!

This place was a total scam ! I took my best friend there last week for her Birthday and was…read moreexpecting a luxurious experience that we didn't have ! The ladies doing our services were cold and dismissive with us the entire time . The "Head Massages" were a joke ! All they did was mess around and washed with horrible hair products . They barely did a deep relaxing technique. It was nothing like all the fake videos you see on line . And wait it gets worst at the very end after they supposedly washed your hair and nourished your hair and you sit in the chair to blow dry you hair ( no brush was used only her fingers ) my hair was so tangled and stripped and dry ! I couldn't believe it . It took her so long to slowly try and run the brush through all my hair just to get the knots out . I am so upset that I spent $500 in this place . What a total ripoff .! Save your money and don't waste it at this shitty place with even shittier hair products .

My sister and I came here the other day after a massage and lunch. This experience was nothing…read moreshort of amazing. I loved absolutely everything about it. Angelica and Luna took such great care of us! I was so interested in the scalp analysis and loved the hair wash and scalp massage. It felt so soothing. After when they were drying and brushing out hair I told my sister I felt like we were pampered princesses. And then the analysis at the end showing our clean scalps. I want to do this all the time. Thank you Angelica and Luna!! We will absolutely be back. The treatment takes a while so park in the 2 hour parking. And don't forget to tip! They deserve ALL the tips for their amazing service!

I didn't realize how much tension I was carrying until it melted out of my scalp like butter. This…read morehead spa experience was pure magic from the moment I sat down. Warm water, intentional touch, and a rhythm that felt almost meditative turned my thoughts into background noise. My scalp felt refreshed, my hair impossibly light, and my whole nervous system hit the reset button. It wasn't just a service, it was a ceremony. Every step felt thoughtful and unhurried. I walked in stressed and overcaffeinated and walked out floating, glowing, and wondering why this isn't a weekly ritual. If relaxation had an art form, this would be it. Ten out of ten, already planning my next visit.

I keep getting complimented at work and by my friends just saying I look overall more refreshed and…read moreyouthful (funny part is they can't tell). I highly recommend these guys and make sure to get their enhanced PRP treatment with this new thing called Secretome as well! It did wonders in stopping my hair loss and helping thicken it up which helped achieving better results overall!! Thanks Fabien!

For years, I had hair extensions. I had been told by previous hair salon professionals and stylists…read morethat even the I-tips do not damage your hair, but after years I finally realized that what previous hair professionals had told me were wrong! So Fabien and his team came to the rescue. I'd recommend any woman seeking longer and better hair try this instead! And it was such a smooth process to work with them too, I'm thankful!

had such a wonderful experience at Cupid Lips on Sunset Boulevard! I went in to have some facial…read morefiller dissolved as part of my preparation for a procedure with Dr. Ben Talei, and everyone was so kind, professional, and knowledgeable. The space is beautiful, the staff made me feel completely comfortable, and they offer so much more than just filler -- facials, injections, and a variety of aesthetic treatments. I would absolutely recommend Cupid Lips to anyone looking for a great place in Los Angeles for skincare or injectables. If you'd like to make an appointment, their number is 424-667-0036. I had a great experience and will definitely be back!

Best doctors and team in the biz. Been to many different clinics in LA. This team is by far the…read morebest there is and highly recommend them over anyone else. They use the best products, cleanest and coolest office and kindest assistants.

Dr Talei is a true talent. He seems to enjoy educating…read morewhich I love. His explanations why he thinks certain procedures will work reflect his incredible understanding of complex anatomy, and years of experience. His before and afters speak for themselves as to his artistry. He is also just a really nice guy that is able to connect with you even though you know you are one of thousands of patients.

I had TERRIBLE experience...be careful! He has lousy follow up…read more...sent me to Dr Dhier who cut a nerve! NEVER EVER checked on me!

I've been getting IV therapy for years now. Usually at the time I needed them, they were fully…read morebooked as popularity for them has risen. I decided to get away from the popular places and try Nenergy and I was not only amazed on the menu of options but also by the service! JUDY is the gem that keeps this place going! Her energy, persona, and aura just gives you comfort and you feel like you are actually being taken care of! It's not one of those busy places where they just leave you to drip! It's a place to relax, be comfortable, and have great and informative conversations. While I was sitting there, So many people just came in and out greeting Judy and getting service. The fact that you can walk in without hesitation and people continuously walked in and out knowing her name tells you a lot about her! Since I found this place a month ago, I have gone very often.. weekly! I have also shared this place with friends and colleagues who are not only addicted to the IV therapy and menu, but have literally told me they love Judy!

I've been getting Chelation Therapy (EDTA infusions) from Nenergy Boost. Their prices are…read morereasonable. The office is bright & cheerful & clean. The recliner chairs are comfortable. The staff is friendly. Nurse Judy is a wizard at starting the IV drip with never a problem. All in all, an excellent experience.

Did my third platelet rich plasma injections for hair growth and I am already seeing results! My…read morehair is thicker and my hair growth is coming in loss! Recommend to anyone looking for PRP therapy in Los Angeles! Thank you guys!!

Literally had me there waiting 4.5 hours from my appointment. So unprofessional…read more This place is more expensive than other places and this is regular doctor's office which is very rough on your face. Go to a real aesthetic place and support woman-owned business where they have a better touch. I would never go back here even if they charged below market rate.

This place is amazing. First thing you notice is how…read morebeautiful it is and welcoming when you walk in and are kindly greeted. I have been experiencing extreme hair loss issues over and over for about 4 years. I'm lucky that I had SO much hair to begin with that the first four times I was able to hide it. However 2020 has done a number on me and I finally lost so much I had a sad flaccid ponytail and you could see my scalp through my hair. This all started again in March. Fast forward to October. I have had some new growth but I've still been very concerned. My boyfriend, who is a dr, never trusts other doctors because he is one and knows so many that just want to sell the patient the treatment they think that they want and make the sale because sadly that's a very real thing that happens often. This was not the case here! The Dr came in and was so warm and kind and right away I know I was in good hands. Oh and I can't forget to mention, his work is AMAZING. His before and after a are beautiful yet real results and not altered photos. I feel that's very important to mention. Back to what I was saying. He comes in he inspects my scalp and is really giving it a good look. Asks me some questions and then tells me that I don't need him at the moment. I was floored! What honesty! He said i have definitely have had a ton of hair loss in the past but at this moment in time he did see new baby hairs coming in and he wants to see what my natural hair is trying to do and hopefully it will start to get back on track with out needing his help. He prefers as natural as an approach as you can, which is so cool! He gave some recommendations, vitamins and hair growth things, not to wear right ponytails, etc. The. said to see where I'm at in three months and hopefully it resolves more since it's on track to and that I won't need him! So I can assure anyone that goes to see this doctor, he's actually one of the good ones that really just wants to help you and and isnt just in it for the money. Because I was ready to drop whatever he told me right then and there but he knew I didn't need it. I have so much respect for that. I've been a small business owner. It's not easy to need to make money, see someone for a free consult and then walk away with out a dime. But he did. Guess what, I'll be his patient for life! I'm going to have my fiancé see him in the future before we get married :) My fiancé actually believes he's a good doctor now too, he was shocked the guy didn't try to get me to spend a bajillion dollars! I've told three friends in San Diego and I will continue to spread the word. Trust is the most important thing to have with a doctor next their results, and he has both!!!! Go see him :)

These people are really nice. I'm rating 2 stars because I did have to get a repair as there were…read moregaps. I ended up going to a doctor in Turkey (by recommendation from my cousin) and it was much cheaper and also had way more dense results.