I needed estimates for a home I was purchasing. They were…read morequick, professional, skilled and honest. Everything you could ask for in a restoration company. I highly recommend.

4 rooms carpet cleaned. Pre-treated each room…read more Each room now looks like new carpet was installed that day. The machine had steam; which was nice. Cleaned up the tile with a mop where some of the steam went over the edge. He also gave us booties to wear to help keep the carpet clean while it's drying. Ronnie had a super nice and friendly personality. Very knowledgeable and answered all of our questions. Definitely recommend. 5 stars

Eddie and his crew were professional, courteous, and kept us up-to-date during every step of the…read morerestoration process with daily progress photos. I would highly recommend Spot On Restoration for all of your restoration or demolition needs.

Very responsive. Clear communication every step of the way. Worked with our schedule. Fully…read morerespected our residence, asked permission before using any of our facilities, and was very accommodating of any requests. Worked well with our insurance and had a very calm and friendly demeanor. Would very much recommend Eddie to anyone that needs his services for water mitigation

Rx2 gave me back my home. Specially thanks to Juan, Chuy and Manny who worked so hard to make my…read morehouse a home again.

Update to my original review. On August 27, the towel bar in my bathroom unexpectedly detached…read more Upon attempting to reattach it, it was discovered that the screws had been screwed into a hollow opening of the wall filled with a paper/cardboard material--rather than being properly secured. This concealed issue would not have been visible had the towel bar not fallen. As of 8/28/2025, the cardboard was removed by the owner, Roy who proceeded to explain "it was a quick fix," and the bar was affixed to satisfaction, however the method used to install it to begin with is unacceptable and raises serious concerns about the integrity of other completed work in my home. While I appreciate this being cared for, I was also asked to remove my review from BBB however, in good conscience, I wanted to document and share my experience in hopes of saving someone else from the same outcome.

Unfortunately, my vacation home in Red Rock Arizona was broken into and severely damaged. Virtually…read moreevery aspect, from carpeting to the kitchen to the bedroom had been torn apart. Additionally, since the back and side doors were left wide open a variety of animals had wandered in and started living and deficating throughout the entire house. My wife and I were stunned by the degree of damage to each and every single room and open space. We began the process of investigating companies that did home restoration and after several interviews hired Quality Restoration. This proved to be the single best decision we made. The owners, Lem and Kristy, are simply outstanding both at what they do for a living as well as trustworthy and honest people. They carefully studied the situation, telling me precisely what had to be done, in what order, and at what cost. Once everything was carefully laid out, they requested very reasonable deposits and began to implement everything from Biohazard cleaning to rebuilding walls that had been knocked down to constructing a new bedroom out of a previously open area. In each case, they provided me with detailed plans laying out what they were going to do during each phase of the overall process as well as numerous before and after photos so I could see what they had done and approve the quality of their work before paying the money owed for that step in the process. Net, it took the better part of four months for them to complete a process that required them to literally rebuild every room in the entire house including the kitchen, all three bedrooms, the dining room and the great room. The house now looks absolutely gorgeous and we are about to put it on the market at, thanks to the fine folks from Quality Restoration, a price that almost 20 percent higher than we paid for it only 2 1/2 years ago. Thank you Lem and Kristy

My water heater burst and water went through many parts of my home damaging cabinets, walls and on…read moreand on. I called Quality Restoration and they were there so quickly and started immediately to dry up the property, remove all of the kitchen appliances and check the walls. Lem was great in helping me deal with the insurance company that, of course, wanted to downgrade how much they reimbursed me. Quality Restoration then did all the repairs and got things back in shape. They did a great job! Hats off to Lem and his wife Kristi for all their help!

This is hard because we were genuinely impressed and appreciative for the mitigation ATI completed…read moreafter being assigned by our insurance company. It was after they demolished and tented a large portion of our house including high traffic areas used by our family that the problems started. The problems are entirely communication and management based. Since the mitigation, it's been almost six weeks and we still can't get them to schedule the restoration. They claimed they hadn't been paid for it, but the insurance company sent me the check numbers they issued specifically for it. Just this week when I finally called the home office because the restoration PM was unreachable for nearly two weeks, the PM actually scheduled a visit and said they'd have a drywall team available today. The restoration PM never showed, though, even though I took time off work for the visit, and when I was finally given the regional manager's contact info, the regional manager made the claim that they hadn't been paid (despite the check numbers and the project director saying they had indeed been paid), and he said yesterday was the PM's last day with the company. This is awful. People have it worse of course, but to be stuck in a demolished house with no confidence it will be put together soon by the people contracted to do it isn't fun. Beware.

We had a flood in an apartment we own in Arizona City, AZ. This company did the repairs. For the…read moremost part things went well except for the tile floor. I'm not sure who they used to lay the tile but we have had problems with it ever since. We've had tile in our duplexes for 15+ years with no problems. Our other unit still has no problems. This unit has had problems ever since ATI installed the tile. There were airholes in the grout because it was not installed properly and has been popping tiles ever since. Their cure is to tell us that we have a foundation problem so it's not their fault. Well the other unit on the "same" foundation has not had any problems, just the unit ATI took up and installed the tile. I personally would never use them again. They do not back their work. Get your own subcontractor and then you will have someone to call when things aren't properly installed. Called a flooring person out to fix the work that had been done improperly. The installer informed me that the company had allowed the mortar to dry prior to laying the tile. So when weight was placed on the tile it wasn't strong enough to hold the tiles in place. This was totally their fault and I had to pay out of my money to repair their terrible workmanship. DO NOT USE THIS COMPANY!

I highly recommend Advanced Drying. Dustin, the owner went above and beyond the scope of work. He…read morecares about his customers and offers support even after the job is completed. He also cares about and treats his employees very well. They have all been in his employ for many years and their work ethic shows how much they respect him. Several walls in our home had mold and had to be removed because the windows were not flashed when the house was built. We had to move out for months. Dustin and his team treated our belongings with care. They did a wonderful job in our home!

Excellent service. Reliable, honest, clean. Have had Dustin Anderson and his crew take care of two…read morehouses in our family. Highly recommend Advanced Drying, Inc.

Rob just finished re-moving a hall bathroom door and installing one pocket door in its place…read morebetween the bath and now-adjoining bedroom. He replaced the hall to bedroom door with a new pocket door, which slides into the new wall where the previous hall to bathroom door had been. We now have a new en-suite, thanks to Rob's proficient and excellent work. I will post pictures once all is painted. Rob is a craftsman and pays attention to details. This job included cutting and replacing tiles, and installing hardwood transition strips between the bedroom and hall and bathroom. Great job! Thank you Rob!

Rob has been great to work with! Responsive, efficient, and spot on with his work and expertise!!…read moreOne job will definitely turn into many more. Nothing better than having your go-to!