OMG the absolute worst! She sells old and outdated hearing aids for $1,000. When you have a…read moreproblem, she dismisses you as a patient, confiscates the aids, and offers a refund. What nonsense. You can do better.

Horrible, don't waste your time or money. Find another provider. I would never recommend this…read morebusiness. After spending money on hearing aids, had to go somewhere else and pay more money to get them to work properly.

This hearing office is a 100 on a scale of 1 to 10. They are that good! I have been wearing…read morehearing aids for 10 years. When I moved to Florida 2 years ago, I purchased hearing aids from the warehouse big box store. After 3 visits for adjustments, I gave up and just went without them. I struggled every day to hear. Dr. Ed not only explained the reason I have some issues and how he was going to fix my hearing. So my day started with walking in to the Ormond Beach office with no appointment. From the front desk assistant, the billing department I was treated with a positive environment and a helpful staff. I walked in with an hearing loss issue and I walked out hearing the birds singing. I can hear again!!

Received a letter for a free hearing evaluation from Hopkins Hearing, plus a Publix gift card if I…read morecame in for an appointment. First, he didn't want to use the soundproof booth to check the hearing, even though his a/c was on making noise. Then, he didn't have the Publix card. His office said they will mail it on Friday. I called bi weekly for the card and never received it. It is a felony in USA to offer a 'gift' and not produce the gift. It's called bait and switch. Still waiting for the card. Penalties for bait and switch schemes in the U.S. include criminal and civil penalties, with potential fines up to $50,000 per violation or more for federal offenses, and prison sentences of up to a year or more for serious false advertising or fraud cases. The exact fine and prison time depend on the specific laws violated (federal or state), the severity of the deceptive practice, and the damages incurred.

I was able to get great service at HearUSA at this location in Ormond Beach Florida. The…read moreadministrative staff and audiologists were great. I appreciate all the assistance given to help me to know my options.

Ridiculous. Let's start with the call center. No one has a clue they have 1 job and apparently…read moreno one has been trained. I went from an ENT visit in Palm Coast which turned into Ormond Beach 3 hours B4 appt. So my 40 minute ride went to 90 1 way. Call center appt with ENT and get hearing test. Became a CONCILIATION for hearing aids. Audiologist doesn't understand English or how to use her printer. Come back to see ENT. It will be a cold day in hell that I let anyone there come near my hears. Oh and I tried to leave this on there site. But, there site only excepts 5 stars. This is my bill to you. $20 hr travel time 3 hrs. $20 in gas. If I could this review would be -10

Dr.MIRANTE IS A FANTASTIC ENT !. Its because of him I stay with the group…read more However, it is impossible to contact them by phone. Message says go to the portal. Try to set up the portal....good luck

I really hate to do this. the doctors, are amazing…read more the management/front desk staff is getting this review. there's too many negatives to list but here are a few 1.They don't answer there phone (many times waiting, and then it hangs up or says no one is available) 2.They're scheduling is often forgetfull. (we have scheduled appointments, in person with and were given one of the business cards with a time and date) and we show up, and they say "sorry, you're not on schedule today" - thankfully they will squeeze you in, but you will be waiting an hour plus... and with a little one- that is not always feasible - appointments are there for a reason- long story short, they over BOOK, and then give you worst service 3. referrals - we have waiting 16 plus days (business) for a referral for our daughters ear infections that she gets. for an ENT- still to this day (19 days) have not gotten an update - and we are not allowed to schedule it without a referral - we called the office 10 (business) days after to check up and we're told to find an ENT place ourselves- which is not possible without a referral. 4. I urge you not to go here for normal visits- emergency sure. Doctors are great but that are not allowed to help you and are rushed. Sadly I've never left a bad review but this is more than terrible service.

highly recommend this entire staff is extremely caring and on top of things, thank you to the…read moreentire staff!

Oh my God I just had the worst experience at Atlantic Hearing in balance I've been a customer of…read morethem for the past nine years today I went in and I felt rushed I felt like I was being sold A Bill of goods I felt like there was no empathy at all every year I buy the extended warranty for my hearing aids my left ear stopped working. My left hearing aid stop working June of this year it went in for repair got my hearing aids back and working fine went back in September nobody told me that my extended warranty was expired and now I come in on my December check up and my left hearing aid is not working. now it's out of warranty and of course they want you to buy a new set of hearing aids maybe I need to find a new place to buy the new set of hearing aides. It seams as Atlantic Hearing and balanced got bigger they forgot about the little guy the people that was with them from the beginning when they were in one room in a doctors office

I have been struggling with severe vertigo on and off for over a year since a bicycle accident…read moreMarch 2019. This recent episode of vertigo was horrible and was almost constant for over 3 weeks. I went to an ENT, medical doctor and Chiropractor and nothing helped. I was miserable. I was given the number for Atlantic Hearing from the Chiropractor so I called. It was the best decision. Not only did they see me the next day, Dr. Hoffman stayed late for me on her birthday! Dr. Hoffman and her assistant were so patient and understanding. After many tests (procedures) moving my head and position, they were able to determine that I definitely had BPPV and the location of the crystals in the ear canals. They did one maneuver, similar to the Epley. I actually felt the crystals move.....And now, I have been vertigo free since June 18th! Thank you all so much!!!