Must say this as it is important for people to know they are honest…read more We had water damage from an overflowing tub. They came out for free and took a look. They absolutely could have charged us any amount and could have taken advantage that we didn't know what the damage was. They were honest. Thwy used their specialty tools to test all the areas. They told us we did a good job cleaning up and drying. They made sure things were safe. They let me know how I could repair the damage myself. Then they left without charging me anything. It's very rare to find honest people that don't find problems (even if they aren't there) just to get your business. For this reason I'm leaving this review. I believe this people will be honest with you.

Overall the company was never able to produce a transparent statement of work and I have no idea…read morewhy. Lots of promises to produce statement of work zero delivery. They were only prompt about sending a rep out to provide assessment but that assessment never produced any statement of work or estimate that was promised to be sent to my email - not worth the hassle and the owner was only concerned about being bounded to any price estimate he had provided.

Very fast professional friendly service. They arrived within less than two hours from my call when…read moreI awoke to a broken water heater and a flooded house. They carefully removed the water , removed baseboards and carpet and took away the debris. They set up fans and humidifiers and chemically treated my house. Their calm reassurance instilled confidence and assured me that we would get through this small disaster. Highly recommend this company.

I reached out to Restore Now for help with duct cleaning ahead of cancer surgery and treatment a…read morefamily member needed. It was critical to us to be sure our home was as free of bacteria/allergens/dirt as possible. The crew was amazing- clean, polite and efficient and showed us photos of the before and after. They cleaned the coils and condensers on our HVAC system as well, and a month later not only were all of our allergies much improved, but our power bill was lower. We highly recommend Restore Now and are looking at having them come out to do some additional work for us as well after such a wonderful experience the day of our duct cleaning

Bottom Line Up Front: As my parents said, "We're glad we chose Showalter take care of our home!"…read more Trusting Showalter Construction and Restoration was the best thing our family could have done after such a traumatic event. They're skillful, thorough, competitively priced, and make customer care the most important part of the process. Showalter went above-and-beyond in helping my parents after Hurricane Michael in October 2018. They are fully licensed and insured to accomplish every task, and have earned the trust and confidence of everyone in our family. They're transparent with every task and provide realistic expectations so there are no surprises (remidiation, restoration, permits, gov't inspections, etc). We did multiple searches for help all around the region. We looked at price, location, reviews, specialty, and Showalter was consistently near the top of every search. We contacted a few companies for estimates for the dry-out / saturation mitigation, demo, roof work, and reconstruction, and Showalter was the only company that had all the right credentials for every part of the restoration. They're the only ones that were available in a reasonable time, and they were clear about their techniques and their limitations. Robert arrived to assess the damage to the house & property a couple days after we called them. He impressed us by communicating consistently and answering ALL our questions over the span of many hours including a conference telephone call with family and contractor friends. Though he had other clients, he made my parents and our whole family, feel like we were his only concern. He literally sat in the backyard fielding every question as if we were his only client. Robert took the time to explain the whole claims process from start to finish in terms that every could understand. He explained how his services are applied within that whole process, and the details that are rarely discussed like the mental stress my parents should expect to face at times. Only after he was sure we understood the concept of each step did he discuss the finances of the process. Robert was not pushy, rather he was realistic with the payment of the project as another step in the process. His goal was obvious; to ensure my parents understood the operation as a whole and ensured he had their trust and comfort with the process regardless of whomever did the work. He spoke on a peronal level and identified evidence-based results and experiential moments, he never insulted their competition or make any sort of derogatory remarks about anybody. After a traumatic event like this hurricane, Robert Showalter's assessment proved to be as therapeutic for my parents as his work is efficient. Showalter and his team made a great effort to communicate and provide rational and reasonable expectations. There were no surprises; some of the matters that arose were already discussed as possibilities (sea wall, pipes, etc). The entire crew Showalter brings are some of the most professional people I've ever encountered. Their team worked so competently & diligently that the process seemed to be quicker than previously imagined, which is great because the sooner the house is fixed the better! Other companies were vague or ambiguous with their process and pricing, and public records now show many of those companies were simply a shady practice wishing to steal people's money in a time or crisis. The Showalter Team is transparent; everything they communicated has been proven true, and they were honest every step of the way.

Enough cannot be said for the work done by Showalter Construction & Restoration. My previous review…read moregave five stars for the emergency services provided when we had a fridge leak that threatened to destroy our entire kitchen. Once again, we are giving Showalter five stars, but this time for their work in bringing our home back to life. Truly a team effort, Thea was diligent in working to secure the funds from the insurance company to start the work. Robert listened to our requests, answered all of our questions and set realistic expectations for the job. We were after a very specific flooring, an extra long plank LVP in a very specific tone, and Carrie delivered on locating the perfect product for our home. Upon arrival and throughout the duration of the job, Victor and his team were professional and exact in their work. Not only did they deliver an incredible final product, but Victor, Juan, Jeremiah and James were polite and patient with our family and dog as we in and out of their workspace. Everyone who comes in our home mentions how incredible everything looks. This team did not cut a single corner and worked to make every last piece of flooring, baseboard and trim they installed look complete and pristine. It is a testament to the standards this company holds. When Robert said he would work to make our house whole again, he truly meant it. Not a day goes by when we don't take a moment to look at our home and feel thanks for Robert and his team. There is no one else I'd call in these circumstances again, and I will gladly share this business with anyone who asks my opinion. Thank you Showalter Construction & Restoration for turning a disaster into a delight.

We had the opportunity to work closely with RestoreMasters on a project that, like many in this…read moreindustry, evolved as it progressed. What stood out most was their commitment to seeing things through with integrity--even when things got complicated. There were moments of miscommunication and natural tension, as can happen when multiple moving parts are in play. But instead of letting things escalate, Nick stepped in and helped guide everyone toward a resolution. He was steady, professional, and focused on doing what was fair for all parties involved. Ultimately, everything was resolved successfully, and the project ended on solid ground. It's rare to find a contractor who stays true to their word under pressure, but RestoreMasters--and Nick in particular--did just that. If you're considering working with RestoreMasters, know that you're working with a company that values relationships, stands behind their work, and knows how to handle both the good and the challenging moments with maturity and grace. Highly recommended.

Devin was able to explain the process of us getting a new roof for minimal cost so we knew this was…read morea real. I was exhausted of living with buckets catching small leaks scattered through the house for almost two weeks. Restore Masters saved me so much in the sense of time and money but mostly the mental well being knowing I'll be able to afford a new roof