Overall the company was never able to produce a transparent statement of work and I have no idea…read morewhy. Lots of promises to produce statement of work zero delivery. They were only prompt about sending a rep out to provide assessment but that assessment never produced any statement of work or estimate that was promised to be sent to my email - not worth the hassle and the owner was only concerned about being bounded to any price estimate he had provided.

They came out when we called, set up to start drying the problem area out, and helped with the…read moreinsurance claim process. They left 2 dryers and an air filter for 8 days. The reason why this is a 3 star review is because for 8 days they billed the exact amount of insurance coverage we had. The dryers they used are $800 each on Amazon (the exact same brand) and the air filtration unit was around $600. So for about half of their charge I could have just bought the units and ran them myself. They were also supposed to coordinate the testing and remediation efforts -- the testing happened, but I never got a report back and there really was no coordination of efforts for the remediation. Their remediation partner submitted an estimate that was also for the exact amount of our coverage and I never got to see any estimates before they went to the insurance company. I would consider them if I had a big job, but I would know to get estimates and prices up front. For another small job, I would just dry it out myself.

I hired this company post Ian for my flooded house. They were pleasant and did a good job. They…read morewere way off on their estimate of cost and could never give me update on price even though I asked numerous times. Original estimate was 20-25000 and final price was 41500. Contract they have you sign has no amount on it but post hurricane I was somewhat desperate

The worst company I have ever dealt with hands down. Total rip-offs. They came in walking the walk…read moreand talking the talk. I was impressed. Then they started dealing with my insurance company and the insurance agent immediately felt that something was off. The insurance agent notified us that their pricing was way to high for the amount of work and materials. Sure enough, there were charges for work that wasn't being performed. Yes, they will ask you for 40-50% up front before they perform any type of work. That's when everything went South and so did my outlook on this young company. We have over 20 different estimates for the same job with different prices. I guess the price changed daily. They didn't check their line items. They (CEO Restorations) we're ready to charge us thousands...and swearing by it...even accusing our insurance agent of fraud. We initially hired them to do a remodel in our upstairs guest bathroom and garage due to a leak. All the materials were bought by me. My vanity, paint, baseboards, tiles. Tiles were laid down, the vanity was freestanding and did not have to be attached to the wall, the baseboards were never attached and they never painted. The charge for all this was $6,200. When I called them out on it, magically their estimate went down by almost half to 3,900. I called someone else and got it all done including painting and baseboards for 660. The holes in the game room and the garage were repaired and texturized for 750. The total amount they wanted for the work was 14,000+ for the same work. Today, 9/23/2020 I was contacted by CEO restoration for a resolution. After two weeks of waiting for a final revised copy of the work done, an associate of this company stated, "well, I don't have a correct estimate here since there are so many... (He is correct because we have over 20 different estimates) You mean you call me without a corrected revised estimate...after waiting two weeks?! Totally unprofessional.....unscrupulous.....and big time cheats and liars. Wish I had seen that BBB report beforehand. Look for Chris R...3/11/2019 He was totally correct. John F. Narvaez

Absolutely fantastic service, I had Trevor Monje come out to inspect the house for a quote. They…read moreresponded quickly and professionally, had an app where I could track how far away he was, and when he conducted the inspection he was kind, honest, and informative. I really appreciated the visit and the honesty, I did not end up needing any work done and they didn't charge me a consult fee, initial inspection, or suggest any unnecessary work. I appreciate their integrity and responsiveness and when I actually do end up needing work done, I will absolutely use them.

We found some water damage in our home likely due to a leak in a window - our wood floors were…read morerippled and a moisture reader read very high. So I reached out to a ton of companies to get estimates, but everyone was booked weeks out because Hurricane Ian had just passed through weeks ago. United Water reached back out quickly and they were able to get a dehumidifier to us within 24 hours of the estimate. They did a great job assessing if anything else in my home was damaged. Within a couple days the excess moisture was gone and the moisture readings were back to normal. The team was super helpful, prompt, communicated with me throughout the project, and they were so friendly. I felt safe with them in my home and well taken care of. Michael was the main person we worked with and he was so helpful and reassuring. I would recommend this company to anyone.

Corruption at its finest during hurricane Michael these fools came out and gave me a price for a…read moreroof that was 100 times higher than anyone else. Then they wanted to control my settlement through my attorney almost a lien on my settlement. The guy is a hack. He's a buffoon. DONT TRUST THEM

JD came over and did a roof inspection with the drone . Amazing service and did not try to push…read moreparticular products. Huge shout out for the help!!!!!

The guys at Servpro were fantastic. I had a pipe burst and my floors were completely flooded. I…read moreliterally just died!! Luckily, I still had their info from a friend and gave them a call. They were very knowledgable and reassured me they could take care of everything. And they did! They were fast, did a great job and life returned to normal. Thanks to Servpro my business was minimally impacted considering the catastrophe.

Update: Servpro came to our house and stood around for 30 minutes refusing to give us an estimate…read more Now they are sending us certified letters to collect for doing nothing. Do NOT call these guys for any reason!!

This company is awful. They came to my rental home on 3 separate occasions because we had water…read moredamage and mold. They said there was no mold and the "mold smell" was from me not cleaning well. I clean all day because I have two small children and am immunocompromised. I also hire a cleaning service to come in twice monthly and get anything I could have missed. The owner or manager, Kathy, yelled at my husband on the phone telling him I was being overly dramatic then hung up on him. We ended up sending samples to a private lab and they found aspergillosis, penicillin, and cladosporium growing in our bathroom where the odor was coming from. We lived with this problem for months before we were released from our lease. The rental company is now having to do major mold remediation and tear apart the whole bathroom. Wouldn't be surprised if this review gets deleted either as Kathy has been doing such on here for a while and on BBB.

Outstanding! I have now used DTS 3 times. Twice at my daughters home for a leak from the dishwasher…read moreand another time from the kitchen sink that caused mold to grow. They were quick to respond and did the work at an extremely reasonable cost. I have used other companies in the past where they use scare tactics to make you think you have a catastrophic event and charge you a fortune. Not the case with DTS. Kathi reassured my family, and took care of the problems quickly, professionally at a great price. I highly recommend you call DTS for any issues with mold or water damage if you want a honest fair company. My daughters words "Kathi is legit and so nice"

Very fast professional friendly service. They arrived within less than two hours from my call when…read moreI awoke to a broken water heater and a flooded house. They carefully removed the water , removed baseboards and carpet and took away the debris. They set up fans and humidifiers and chemically treated my house. Their calm reassurance instilled confidence and assured me that we would get through this small disaster. Highly recommend this company.

I reached out to Restore Now for help with duct cleaning ahead of cancer surgery and treatment a…read morefamily member needed. It was critical to us to be sure our home was as free of bacteria/allergens/dirt as possible. The crew was amazing- clean, polite and efficient and showed us photos of the before and after. They cleaned the coils and condensers on our HVAC system as well, and a month later not only were all of our allergies much improved, but our power bill was lower. We highly recommend Restore Now and are looking at having them come out to do some additional work for us as well after such a wonderful experience the day of our duct cleaning

We had a fantastic experience with Ready 5 restoration. We had water damage from an AC leak and…read moreReady 5 was sent to us via our insurance company. Joshua Sanchez was our technician and he handled our issue with exceptional customer service! He had fantastic communication each time he had to come out and didn't stop until the affected areas were dry. Ready 5 is lucky to have Joshua and hope that he is recognized for his exceptional work.

We had a WONDERFUL experience with Juan, Daniel and Paul. They were extremely professional -…read morecalling us when they arrived, working quietly and diligently since my husband and I work from home. Upon taking out our floor, they covered everything up and taped it to keep it clean and tidy. On top of that, Paul and Daniel explained everything to both my husband and I and were extremely thorough. We really appreciated your time and work! 100% recommend!