I never expected to be writing a review for an auto body shop while on vacation, but here we are.
On the very first day of our family vacation in Orlando, we were involved in a hit-and-run. My husband, our kids, and I were stranded with a vehicle that wasn't safe to drive. After talking with our insurance company, we were told there was basically no chance of getting the car repaired before we needed to head back home.
Thankfully, we found Luis and the team at Orlando Certified Collision.
From day one, they treated us like family. They kept us updated throughout the entire process, worked directly with the insurance company, and somehow managed to do what everyone else said couldn't be done. Not only was our car repaired before we had to leave Orlando, but it was finished a full day early.
The quality of the repair was outstanding. The car honestly looks better than it did before the accident. Every detail was handled with care, and the communication was exceptional. During a stressful situation, they gave us peace of mind and allowed us to actually enjoy the remainder of our vacation.
It's rare to find a business that combines incredible workmanship with genuine customer service, but Orlando Certified Collision did exactly that. We are beyond grateful for Luis and his team.
Five stars isn't enough. If I could give them 100 stars, I would. read more