Orleans Express is the answer to the question of how to get yourself between the towns of Montreal and Quebec City. I made advance reservations on-line for a 1-way trip for two. Twice, I changed those reservations, each time initiating the change via email and each time I received a prompt response and new tickets as requested. The bus is clean and efficient, takes 3.25 hours, has a restroom on board, and stores your luggage pre-boarding. The cost for this service? About $52 per person including tax which seemed reasonable and far easier than flying. The ride was so smooth and easy that I wish I'd booked a return trip to Montreal instead of trying to fly out of Quebec City. read more

We had originally booked train tickets to get from Quebec to Montreal, but ended up missing the train We were told to book a bus ticket as there weren't any trains available until later. We got to the bus station at 9:26 AM. The person behind the counter was saying all sorts of gibberish, which we didn't understand. He also said we should book the 9:30 AM because there was plenty of time to get on the bus. By the time he rang us up, we ran to the gate, the bus was pulling out. We went back to him and asked to be booked on the 10:30 AM bus and he just kept flailing his arms and saying his gibberish. I finally had to tell him I didn't understand anything he was saying and to just book us, which he finally did. Horrible customer service, they should have someone who is good at communicating with customers. This is especially important when it comes to traveling on a bus. If it was a cafe or bakery the gibberish would be acceptable. The bus itself was quite nice and clean. There were tray tables, outlets under the seats and little baggies. read more

See all

Do not book this bus to airport. It is less expensive to take a taxi. We thought we had a direct ride from Quebec City to Montreal airport but it made two stops in between. Our bus was late and we missed the bus to airport. Orleans express refused to refund our money. The ticket person did not explain to us that it was not a direct bus and when we found out they refused to refund the ticket. read more