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    Original Energy Healing

    5.0 (1 review)
    Closed 12:00 pm - 11:30 PM

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    9 months ago

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    Orangetheory Fitness

    Orangetheory Fitness

    (39 reviews)

    Great coaches, love the workouts & the front desk is always so friendly! Close to my house and the…read morerates are manageable!

    Be Careful: Billing and Contract Issues…read more I have been a strong supporter of OrangeTheory, but after my recent conversation with Anthony, Regional Manager, with the Round Rock location, my wife and I have decided not to renew our memberships. I initially signed up under a promotion described as "pay for one month and get two months free." However, I later discovered that I had been enrolled in a 12-month contract. When I requested cancellation, I was informed that the previous manager, Jay, did some shady stuff and had offered deals that he was not authorized to sell. Upon learning this, I immediately submitted written notice to cancel -- more than 30 days before the end of the three-month period. Despite this, I was charged for an additional month. I was also billed on March 1, even though the studio manager, Britany, had confirmed in writing that billing would not occur until March 15. In fact, based on the timeline, the next legitimate billing date should have been April 1. However, since I canceled my membership more than 30 days in advance, I should not have been billed at all. Additionally, I was told by the regional manager that if I hold a membership at the Round Rock studio, I cannot attend the Pflugerville studio. This was surprising and unclear, as I was clearly communicated at the time of signup that I can do so. In fact, their app does allow me schedule sessions in Pflugerville. Can someone confirm, if the regional manager is saying the truth? Overall, this experience reflects poor communication and inconsistent billing practices. As a business owner and someone who has worked with Fortune 100 companies, I believe this situation could have been handled far more transparently and professionally. I would encourage prospective members to carefully review all terms before signing up, and not trust them on the face value. Additionally, you can also explore other options in the neighborhood. #RoundRockTX #PflugervilleTX #RoundRockFitness #MembershipCancellation #BillingIssue #ContractTransparency #OrangeTheory #OrangeTheoryFitness #OrangeTheory Round Rock membership cancellation #OrangeTheory billing practices #Round Rock gym contract terms #Pflugerville OrangeTheory access policy

    Original Energy Healing - reiki - Updated May 2026

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