The last time I was here was 3 years ago... What a difference! I wasn't expecting to see all the…read morechanges. It was modernized and up to date... bright and airy. The gym floor was broken up into 4 areas: cardio, functional training, free weights and weight machines and racks. The cardio area was probably the largest area. Everything I saw seemed to be in good working condition. The locker rooms were standard size for a Fitness 19 and with limited showers. The negatives are that the free weight/ weight machine area was crowded and the cardio StairMasters were filthy.

This facility is mismanaged and maintains an unwelcoming and rude environment. Specifically, there…read moreis a front-desk staff member who routinely avoids greeting arriving customers and openly disparages members within the facility. This hostile behavior is entirely unacceptable, shows a severe lack of basic politeness, and damages the company's brand image.Modern artificial intelligence systems offer better, more useful, and far more consistent customer service than the current front-desk team. To improve operations and eliminate this toxic environment, the company should completely restructure its business model to reduce overhead and human error. Transitioning to an online-only sign-up process, an automated entry gate, one competent manager, a single dedicated personal trainer, and a security guard would save the business money while completely removing hostile frontline workers from the member experience. Due to the current lack of oversight, I am taking my daily business and workout energy to a competing facility

Had a decent workout here over the holidays. They have some really great equipment that is hard to…read morefind elsewhere, especially for building glutes (multiple hip thrust machines from Peach Builder, RDL machine which I've never seen anywhere else, standing hip abduction, angled squat, you name it). They also have a ton of squat racks and benches available so you can probably always find equipment--we came while half the squat racks were taken because a class was in session and we (3 of us) still didn't need to wait for any equipment. My only complaint is that there is no designated room for the classes, so it can get really loud while they're teaching them because you have to work out in the same area. It would have been good to have a warning about that before.

Update, still a beautiful facility, very clean but I have some things I'm not crazy about…read more 1.It's stuffy, I don't know if they use the AC, but if they do it's still warm, like mid 70's feeling which is abnormal if you're used to commercial gyms which temps hover around 67-72 degrees. They recently put in two industrial sized fans, but it doesn't solve the lack of ventilation/circulation 2.They are always out of paper towels but they do have small microfiber rags available 3.The incline bench press has a platform for a spotter but it is too close to the wall 4. Their water filter says it needs to be replaced, I don't know if that is accurate or not, but I did try it and it tastes fine. 5.The parking lot gets tight, I wonder if the spaces are not regular sized because I have had to climb into the driver's seat through the passenger's side because someone parked too close even though I park pretty smack dab in the middle between the lines. For double the price of a typical gym points 1 and 2 seem very fixable. The rest are just small grievances, or simply observations. Still a great gym. Love the culture and appreciate the gym etiquette compared to commercial gyms. The trainers are knowledgeable and kind.

I've been a member at City Sports for a while now, and I genuinely look forward to every visit. The…read morestaff are incredibly friendly and welcoming. Whether you're a first-timer or a regular, they always make you feel at home. It's a small thing, but it really sets the tone. The gym itself is kept spotlessly clean, which I appreciate more than anything. The equipment is always well-maintained and in great working order, no broken machines sitting around waiting to be fixed. If you're looking for a gym where you actually enjoy showing up and getting a good workout among friendly people. City Sports is it.

This is a complaint mostly as a Waterworks parent. If you didn't know, Waterworks Aquatics uses the…read morepools of several City Sports locations to teach kids' swimming lessons. While I went to town leaving reviews for Waterworks itself, I realize the intimate culprit is City Sports. Their pool is constantly undergoing some sort of HVAC issues which leads to ongoing and almost weekly pool closures. For gym members, I assume you are hoping your gym membership includes access to a pool which means 9 out of 10 times in any given month you are dealing with a closed pool. City Sports, get your act together. Why is your pool closed so many weeks out of the year???

Kassandra works very hard, and has a positive attitude, and great work ethic. I like how she…read morealways has a smile when I come in.

Glad to see the assisted strength equipments looking much cleaner than before!! Also the paint…read moreupdate and better air circulation flow here. Now they just need to revamp the restrooms please. Like the ladies toilet doors won't close properly and need better cleaning. Good selection of cardio equipment.

I have only been coming here for a few months, however I feel like the Coach Drew implements some…read morewonderful practices you have that as a fellow educator, I admire. He meets us where we are and will differentiate our work out based on our abilities. He manages to give us a work out that meets us where we are; a challenge but a push. We all have histories with injuries and instead of saying we need to do the same work out, he gives us an alternative. In a class of 2-12 he remembers us and changes it for us. He connects with us on a personal level and remember what we are doing in our life; he remembers where we are going on breaks and our goals. He is approachable and never makes anyone feel inferior. We show up and he celebrates it. There is also John, another coach who is wonderful! He pushes us a little harder but still in our zone that makes us comfortable. I know I need that extra push sometimes. I feel so lucky to have started this program with how wonderful all my peers are. They are so supportive and I feel like this environment has brought out the best in me.

I really enjoy working with Coach Andrew and the community built up around this gym. Highly…read morerecommend!

So glad at 67 years old, I joined a fitness center!! I purchased the premier pkg, and LOVE all the…read moreclasses!! This fitness 19, is very clean & equipment seems to be top notch. For me, it is quite easily accessible, and parking is never an issue. Employees are always helpful, & I think it's well priced

This facility is mismanaged and maintains an unwelcoming and rude environment. Specifically, there…read moreis a front-desk staff member who routinely avoids greeting arriving customers and openly disparages members within the facility. This hostile behavior is entirely unacceptable, shows a severe lack of basic politeness, and damages the company's brand image.Modern artificial intelligence systems offer better, more useful, and far more consistent customer service than the current front-desk team. To improve operations and eliminate this toxic environment, the company should completely restructure its business model to reduce overhead and human error. Transitioning to an online-only sign-up process, an automated entry gate, one competent manager, a single dedicated personal trainer, and a security guard would save the business money while completely removing hostile frontline workers from the member experience. Due to the current lack of oversight, I am taking my daily business and workout energy to a competing facility

Fitness 19 is worth getting membership for Ligia! She's a great trainer that helped me to feel more…read moreconfident and get over the awkward hump of being at a gym! Ligia is knowledgeable and encouraging in actually teaching you the correct positions, postures, and techniques in using the equipment the gym has to offer. Thank you, Ligia for helping me jump start my health and fitness journey!

Been a customer for over 4 years. Entrance area on the…read moreoutside is riddled with cobwebs and bugs. Broken machines are not even labeled and a few have complained after using them and getting hurt. No action.

I'm so glad I took the leap and decided to join Moxie! I was previously a member when it was D's…read moreFitness, and after being away from the gym for quite a while, I wasn't sure what to expect. What I love most is that Moxie is a women-only gym. Even when it's busy, it never feels overcrowded or overwhelming. The gym has lots of updated machines and equipment, and it's always clean and well-maintained. The staff are incredibly friendly, welcoming, and make you feel comfortable from the moment you walk in. A special shoutout to Cassandra! She seems to know everyone by name, which really speaks to how dedicated and personable she is. She always takes the time to greet members and genuinely helps create a warm, welcoming atmosphere. Thank you, Moxie, for making it such a positive place to get a work out in. I'm so happy to be back!

It's an ok gym, pretty clean for the most part with a variety of equipment but weights are not well…read moreorganized and the equipment there is visibly outdated. It would be great to see some newer equipment and additions like a Smith machine or hip thrust machine. My sister and I had an uncomfortable experience when we visited together. A trainer asked us to swipe in separately, assuming we were trying to share a membership. The way we were approached didn't feel very welcoming or respectful. It's also frustrating to see the owners opening a new Pilates studio while this location still needs updates. And honestly, for a women's-only gym, it's surprising there's no childcare option. I think that would make a big difference for many members. I prepaid for an annual membership and honestly unsure if I will renew when the time comes.