I walked past Keerati in a bit of a rush. But then I smelt something sweet - an exotic essential…read moreoil like ylang ylang perhaps. So I stopped and looked over to see a door at the back of the Keerati shop with the words "The Bliss Room". Obviously a sign from the gods to chill out and slow down - I had to check it out. A lovely Thai girl greeted me and showed me around the store. She put a dash of all natural Jasmine body oil on my wrists - sublime - just the scent to get me in the massage mood. The shop assistant then asked me if I'd like to see the treatment rooms. Oh yes... Bliss please. There are two small rooms behind The Bliss Room doors. Dimly lit and simulating traditional Thai luxury I could see myself chilling out here - far away from the bustling fluorescent lit shopping centre. A 30 minutes Maharasha head massage which includes an ayurvediuc treatment is $70. A 1 hour Soul to Sole is $95. A 2 hour Thai Royal deluxe massage is $185. They have oil burners, essential oils, natural skin care ranges, gorgeous fat lady statues doing yoga poses, plastic lotuses, small weaved baskets. It kind looked like an upmarket Thai beauty shop.

I have used this store over the years buying gifts from oils, burners, body products & many a…read moremassages & have enjoyed the numerous visits there & products I have received from my children, husband & family members as gifts. Sadly my last experience leads me to leave this negative review as I am apalled by the lack of good will they are interested in showing their long term customers. I had a gift voucher which my husband & sons had purchased for me as a Christmas gift & it had expired as I thought it had 12 months duration on it so I called to ask if they would still honor it as it was a legitimate over sight on my behalf & the lovely young girl said it would be difficult. I explained to her that I had been a customer for all the years that they had been in Chatswood Chase had supported them & would really appreciate if they could honor this voucher as a good will gesture. She was very empathetic & explained that she would speak to the manager & would call me back. She did touch base with me hours later to inform me that nothing would be done & that it was my oversight the manager had decided regardless of the fact that my full details where on their file with the money I had spent in store over the years they would not help. Obviously the so called "Manger" is not in tune with how busy life is today & that we all try to juggle so much ........Sadly they have lost me as a customer, all my family & friends who have also supported them over the years & I will also continue to retell this story as It's very sad that in this current climate a business of this level IS NOT prepared to look after their customers!!!!

Beautiful spa in Crows Nest! My boyfriend surprised me on our anniversary with a wonderful morning…read moreof pampering at Endota Spa. The staff is friendly, the facilities clean and surroundings quite relaxing. I had a relaxation massage that started out with a floral, herb, sea salt, foot bath. I have never had anything like this before and really enjoyed it. My masseuse was professional and did a great job, I felt so relaxed I fell asleep during my massage. My service also came with a manicure which was OK- it was more of a polish change. I think it was difficult for her bc she didn't have acetone to remove the gel polish. But all in all, I definitely would return here for any of their spa treatments. I would love to try a facial here. Since my boyfriend paid for the service, I can't comment on pricing- my review is strictly for service which I thoroughly enjoyed

I want to support Endota and I do. They're Australian owned and their products are Australian made…read moreusing Australian certified organic ingredients. Good for the environment, good for the skin. Their treatment rooms in Crows Nest are lovely - they have a rest room to chill in before and after your treatment complete with hot tea and a gorgeous tree painting, waxing rooms and a partner room (complete with spa so you can both enjoy a bit of luxury together). Treatments aren't cheap with a 2 hour body massage and exfoliation costing $200 and a 1 hour 15 minute facial costing $135. But they do use organic products so you know you're getting the chemical free beauty therapy our skin loves. I was a little annoyed that when I arrived one morning at 9.30 to buy a gift voucher the girl working there came around the corner and up the stairs to tell me they don't open until 9.45am. I understand that processes have their place but 15 minutes... sometimes a little flexibility is that extra mile service customers look for.

Worst customer service I have ever encountered, rude, unprofessional, bad mannered. I purchased a…read moredeal on Ourdeal, the deal expires on 12Sept, but says to book by 29Aug. I made multiple calls trying to make a booking on and before 29Aug, but it always went to the answering machine. Almost a week later I got a message on my mobile denying me the deal because I have not made the booking in time (though the deal itself has not expired). The reason I was given was (exact words from sms) '...it's your responsibility to book in early not leave it last minute its not our problem'

From the owner: Naked Tan Facials…read moreMassage Manicure Pedicure Hair Treatments Silk Nail Repair Tudor

Nightmare results! I was left bruised, burnt and sticky after an excruciating wax. And to top it…read moreoff the hair wasn't all gone!

Have been a regular customer of this nail salon for over 3 years at times i have had a fantastic…read moremanicure and others very poor where the shellac has chipped within 24hours. I would not recommend this salon for 2 reasons, i contracted an infection from a pedicure there and that was enough to make me never have one again and when they make a mistake they make you pay extra to fix it. The nail polish is really low quality and they will argue it's simply your nails after having a manicure that is ruining the polish. ridiculous. Have also had people answer the phone whilst giving my manicure and is evident they pay less attention.

Just to let everyone know Zensara has CLOSED DOWN! Went for an appointment at Crows Nest & the door…read morewas padlocked & was told the news by a waiting employee. Please contact Spreets, etc for a refund or partial refund of your vouchers & if you don't have any luck contact Fair Trading.