Truly believe they are racist. They say they welcome all and everything . They told me they can't…read more take anything cause of damages lol my purses were not damaged and half are new never worn . I have akira, fashion nova , also etc . Some outfits are expensive The manager claimed to be the manager was rude and said she went through my clothes but know she didn't based on how everything was just how it was when I brung it . They buy from white . Every black person I have seen they are turned away ! It's sad tbh . She also said we look for only teen and in season lol all my stuff was recent purchases .. I just don't like wearing things twice !! 3rd time . Won't be back .. This place use to be nice and they use to really have nice stuff . It's clear there is a type

Sign says that they open 10am. As i am writing this it is 10:35am. I decided to wait since i…read morealready drove here and while waiting i saw aleast 8 people try into go into the store to buy and sell. I usually love going here but there was no one here :(.

Visited this place upon seeing some family, I need a interview outfit quickly. Visited the women's…read moresection for the business casual area and it was not organized at all. I was annoyed bc the clothes that I had grabbed and took to the dressing room had the wrong size on the hanger which I needed but the clothes in general were the wrong size on the clothes. I had to go back out and fumble to find the right side and the slacks were all mixed in together with different brands and sizes were all over the place I just grabbed what I could. To needing something so quickly I was glad to be able to find something just wish it was organized a bit more for a better experience in shopping.

We don't come here in the cold months, but as usual, it's Kohl's for the summer…read more We usually think this store is pretty good and my ex is really in love with the store, and a regular member, but this one is anything but good. There are massive problems with their systems, and it's disorganized and perhaps most worryingly the service here is pretty poor, especially with regards to their inept responses to the bad systems and returns, and sometimes I think it's intentionally that way.

I recently visited the Men's Wearhouse located at 5562 W. Grand Parkway South, Richmond, TX 77406…read more All the employees are helpful, courteous, and professional. The man who helped me was Giovanni; both he and the lady who does the alterations were a significant help. I highly recommend this location.

We had THE BEST EXPERIENCE at The Men's Wearhouse in Richmond! We started shopping with Von, who…read morewas very personable and helpful as we discussed attire for our wedding. Ultimately, the manager Andrew, helped us find the perfect suits for our wedding party. From start to finish, Andrew saw our vision and helped guide us to make the perfect choice for our big day. We would 1000% recommend this location. All of the staff was knowledgeable, helpful and professional. They are invested in finding the perfect fit for their customers. Go see them!

Always have a good shopping g experience here. Almost always have what I am looking for and staff…read moreis friendly and helpful.

Purchased a pittboss smoker Aug 2024. The store had put it together wrong. Of course I couldn't…read moretell there was a problem until I used it and it had error codes. Called the store and was told by the manager that they couldn't take it back because I used it once. Said to call Pittboss after 4 long conversations and 8 months I still do not have a working smoker. Each company blames the other and customer stuck in the middle. Never buying anything from either company. I used to buy all my grandkids gifts here but never again, I will go to Dicks sporting goods

Drake has something to sat:…read more Ever since you went to Ross you You got exactly what you paid for Running out of sale items til they get more Buying slutty dresses I ain't seen before Ever since you went to Ross you Got a reputation as a shelf hound Left me in the car and I feel left out Spent a couple hundred made me stressed out Ever since you went to Ross you Started dressing for less and going out more Glasses of champagne out on the shop floor I actually like Marshalls quite a bit more If you want to dress for success, talk to Roxette. If you want to dress for less, try Ross. This Ross in Richmond is not a bad one, and one which Barbi usually comes to on a fairly regular basis. She thinks it's pretty good and I have to say she's not too far wrong, as she really finds some good stuff here every time we come, and like many other Ross locations it can be a gold mine for finding good stuff. Come and check it out for yourself.  I don't often give 4 stars to chain discount clothing stores, but when I do... you should get in the car and Ross over here.

Always disappointing to visit this store. Everytime you go there, they have only two fitting rooms…read moreopen and a huge long line. People just leave stuff there and leave after they already have spent hours in store to choose clothing. If you ask the staff to open the other side of the fitting room, they just role their eyes with disgusting attitude. Utter disappointment. I gave one star because there was no option to enter zero.

They sell final sale items without telling you. Very unhelpful rude manager at the store.read more

DO NOT ORDER ONLINE from Sak 5th Off, if your order did not arrive, they are not responsible for…read moreit! Bad customer service! I called multiple time about 2 months now, never get my money back. Go shop Macy and Nordstrom

I visited the Polo Ralph Lauren Outlet at Katy Mills on November 19, 2025 intending to make a…read morepurchase, but unfortunately the experience was very disappointing. When I asked for assistance regarding sizes and promotions, I received little to no engagement from the sales staff. The interaction felt dismissive and unwelcoming, which is not the level of service I expect from a brand like Ralph Lauren. I followed up with both store management and corporate. While an apology was eventually provided, the overall handling of the issue -- including how my initial concern was closed without resolution -- left me dissatisfied. I hope this location takes customer service more seriously moving forward.

Friendly staff, clean and organized store. Nice discounts throughout. I found exactly what I was…read morelooking for and a staff member was eager to assist me. I only wish this location provided gift wrapping or boxes. Enter near door 2 or the Cheesecake Factory and turn right.

Finally decided to check out the place with the $25 Naked Buck Boxer Briefs. The store is pretty…read morebig, with a clean layout, and huge selection of workwear and gear. The staff seems to always be friendly and helpful, making it much easier to find your way through the vast offerings. At the register you will feel the sticker shock. Unless you catch the sales that Duluth offers, you will find that their prices are...well, pricey. Most of the clothes seem pretty durable. I absolutely love my Fire Hose Jacket!

This is a fantastic clothing store!…read more I drove past Duluth golly knows maybe a thousand times but I finally came here in December'22 to try some Christmas shopping. Boy, both the store and I profited from that! I bought gifts for my wife, daughter, son and three dogs. Most of the clothing is styled as work blue collar work clothes and many are just that. Having been a sailor, welder, plumber, carpenter and electrician; these are what I like to be wearing.