I contacted 3 moving companies and Chose Affordable Moving. They were not the lowest quote but the…read morephone coordinator was very friendly and I felt like choosing their company would be okay. There was a bit of a snafu with their arrival time but when they arrived, they got immediately to work. They loaded and boxed and wrapped furniture, along with packing the big things I couldn't. They were loaded by lunch time, took a lunch break and arrived at my new location ready to go. The second location had steps and they all took turns getting things upstairs. They placed a big cabinet inside the very large closet of one bedroom, which was a great idea and took up less floor space in the bedroom. They were done about 4 hours later. Through the whole process, everyone was cheerful, hard working and thorough. If I ever have to move again, and I pray that I won't, I would choose them again in a heartbeat.

These guys were so great to work with! I hired them to move me out of a one bedroom apartment into…read more2 UHaul Uboxes. They called me the day before to let me know their plan for picking up the Uboxes and bringing them to my apartment. They showed up early and were already backed up to my gate with the Uboxes open and ready to start loading. They scheduled my move for two hours and finished in one hour! They carefully wrapped all of my furniture in moving blankets and packed my stuff into the boxes so that the next movers, who will be moving me into my new apartment in a new city, won't have any issues. I was so nervous about the moving process and these guys made everything feel so easy and stress-free. They went above and beyond and I would recommend them to anyone and everyone!

While they did show up a bit later than initially expected, they did communicate with me, and they…read morewere well worth it. They turned a 3-day project for me and my spouse to a 3 hour project. They were very friendly and efficient, and we would happily use their services again.

I'm embarrassed to admit that I've used this company twice, but never again. They damaged 2 items…read moremoving in, and another 2 items moving out. They showed up 4 HOURS LATE, brought 2 extra movers (which I did not agree to). These movers were not needed because we already had 5 other total people of our own to help. Consequently the move out cost us $200 more than using 2 movers on the move in.

I had mixed results with them, but ultimately things worked out. I was quoted four hours plus an…read morehour of travel, but the move ended taking double that--and because I was paying them by the hour I was pretty frustrated. There was also some confusion over "travel fees" vs "fuel fees", but that appeared to be an error on their end. After talking with them on the phone on the day of the move, and then working with them in the week after the move, we were able to agree on a price that was fair, and I feel like it was appropriate. The movers were extremely friendly and polite, and we never had any problems with damage. They treated all our possessions with care. And the corporate people I worked with were eager to make things right.

I'm absolutely livid about my experience with them…read more First, when I called for my estimate they quoted me $189 per hour, and said it would be about four hours plus an hour of travel. They pressured me into making a down payment to lock in the rate, and I did, because the estimate seemed reasonable. Well, the move ended up taking all day. From 9 till 5. And the workers seemed to be doing everything to draw out the process. One guy was on his phone with friends multiple times. We overheard another telling the new guy "if a job goes past 3:30, they won't make us do a second." And they were so inefficient! The truck had a ramp and an elevator lift, and they used the lift for every single box. They were taking their sweet time. When we got to my new house the foreman handed me an iPad with the charges, and--before I said anything--told me that if I had any issues with it I should call corporate. And then he sat down and got on his phone. Listen: I get that there are travel charges. But we traveled, one truck, from North Salt Lake to Millcreek--maybe 20 miles. So why was the travel charge more than $500 and an ADDITIONAL fuel charge more than $350? And that's to say nothing of the "packing materials" which we never asked for or were quoted about--another $240. And of course now labor was nine hours, not four. And they wouldn't unload the truck until I paid. They were holding my furniture hostage. Well I paid. But I have been told twice over the phone that they are going to investigate, and it's been ten days of nothing. Do not use this company. Especially not the Utah branch.

Arrived late. Not dressed for professionalism. MOVED VERY SLOWLY!!! Not my first time using…read moreprofessional movers, these guys are by far the slowest of them all. They insisted on moving one box at a time, EVEN THOUGH A DOLLY WAS OFFERED, which would have drastically increased the speed and efficiency of the moving process. It was never used! Everything was there to decrease time and increase efficiency. As a result of this slow process, our rate was raised from the initial estimate. I dare say this was all on purpose to get a higher amount of money from us.

Great communication. Professional contract and price charged was what was quoted. On time and…read moreefficient. Considerate of persons with disabilities.

A friend recommended the company to me, and he swore with all his heart that they were the best. I…read morecalled them to get a quote. Not only did the they arrive ahead of schedule, but they immediately started packing everything into the truck! We were extremely impressed with how easily they handled every piece of furniture, several heavy boxes, and various heavy items. Our new place had narrow stairs and sharp turns, but they made it look like I was watching a well-rehearsed dance. I was impressed by the skill and spped with which they packed and transported everything. I was stressed put for a week before the move, but my friend was right: they are the best at what they do and finished the job ahead of schedule! Definitely the best movers.

I used their services during my first move last weekend. They worked very efficient and were…read morefriendly, and their services cost me less than I had planned. I highly recommend this company for you next move.

Helping hands moved us from Draper to Bluffdale two weeks ago and did a phenomenal job. The movers…read morewere very respectful and treated our home with the upmost care. What a stress reliever! Thanks Justin, Brian, Tj, and Jordan! Ask for them on your move!

I would highly caution using Helping Hands Moving & Maids. I had a very disappointing and…read moreunprofessional experience with this company. We scheduled movers for 8:30 AM. By 8:40 AM, no one had arrived, so I reached out and received no response. The movers did not arrive until just before 10:00 AM, with no communication or apology regarding the delay. The move was completed at approximately 11:26 AM, yet we were still charged $495 for a full 3-hour minimum. Had they arrived at the agreed-upon appointment time, the job likely would have been much closer to the timeframe they charged for. Instead, we were billed for time during which no services were being provided. When I attempted to discuss the issue, Charles became argumentative and unwilling to reasonably address my concerns. Comments I left on the Venmo transaction were deleted, and my negative review was also removed. There was also very little documentation or transparency regarding the billing terms or transaction. Their response also stated that Tooele was "46 miles away," but if distance was an issue, the job should not have been accepted or should have been scheduled appropriately. Overall, this experience felt extremely unprofessional and poorly handled. I would strongly encourage others to use caution before hiring this company.