Charged me and replaced something I did not authorize after mistakenly having another customer sign…read moreand approve on my paperwork.. Took 3+ hrs for something simple and routine for mechanic but somehow it's my fault as the customer they're short handed. Just all around inconvenienced me. Wouldn't return.

I came here with my great uncle...we stopped to add a quart of oil to the Vette and the customer…read moreservice we received was SPECTACULAR. If you're in the area and in need of auto stuff, DEFINITELY stop by Napa auto parts because the people working here are the BEST I've encountered. 5/5 stars, 6 if I could give it

I had an issue with your employee Oscar Ramos (with the stained front teeth) who you sent over to…read morethe Yuba city location for coverage help Oscar Who was very rude and escalated a situation out of hand instead of walking way and letting someone els handle the issue. Your employee was very rude and arrogant and refused to listen to the issue with my purchased product. I asked your employee to remove himself from the argument and he declined multiple times. After I told him he had horrible customer service he stated I had a horrible attitude, (my attitude was based on his demeanor and the situation he had created) he got into a very arrogant attitude.Even after he was asked again by another employee to remove himself and I had another employee step in to help me with my issue your employee Oscar did not want to remove him self from the situation and became very rude and and kept making comments and kept making the situation worst. He also told me he would be covering for 2 months at the YUBA CITY store so I'm welcome to stay away if I don't wanna see him since he's helping with coverage. This is the type of employee you have helping with coverage from your Colusa store at your YUBA CITY LOCATION. Thank you for the girl that was there who originally did my order because she solved the problem the same way they had before by swapping the incorrect item in the box. All your arrogance wasn't needed Oscar because she did exactly everything I had asked you to do and you refused to do. SHE HAS THE SERVICE STANDARDS SHE SOLVED THE ISSUE THE SAME WAY YOU COULD HAVE BUT DIDN'T GREAT JOB.

I was out of town on a holiday weekend and my check engine light and another code came on. Auto…read moreZone was open, and I was able to borrow a scanner from them. They even printed out the scanner code info and made suggestions about options. Sorry they were all having to work on a Saturday night, but it was very helpful to me. I felt reassured that I could get home safely and deal with it then. Everyone was super friendly.

After the bad experience from Napa I went here and was treated fairly and with respect. I got a…read morefuel filter and the gal at the counter went out of her way to make sure it was right. good service all around.

Honest, hardworking family business. My family has been taking all our cars here since I was a kid…read more They are the best.

Good selection if you're working on large vehicles like farm equipment, trucks, and motor homes…read more Friendly service, too.

My battery died and I have 0 help the manager and his employees were on it. Jumped my car and…read morereplaced my battery all in about 20 minutes. These guys are life savers!!!

my husband and i where on our way from fairfield Californian to Dunsmuir to visit my grandparents…read more when our alternator decided to give out! i called to see if they had the part we needed and they did but we where on the side of the highway. I asked if they would wait for one of us to walk there but MARSHAL!!! that amazing guy! offered to drive out to us with the part! it might have not been policy but this amazing man has a heart of gold! please please please take your business to this place. AND AGAIN THANK YOU MARSHAL