The techs knew exactly what to do and they did it well. Removal of the old refrigerator and…read moreinstallation of the new refrigerator went as smooth as silk.

Gene in the store is the only nice person I talked to today. I talked to 6 trying to get an answer…read moreon how to pay no one knew a thing just kept being transferred, doing your rating thing. I gave the worse one ever before I got Gene. You better keep him he is the only one that knows anything!

Purchased a dishwasher but had some concerns about the installation. They offered a solution that…read moremade it a worry free transaction and I will certainly be a repeat customer.

I highly recommend this store. The prices were great and the washer and dryer were delivered the…read moresame day. I'll definitely be going back when I replace my refrigerator! ​​

Went to Zeglin's Davenport for the first time to purchase an LG microwave which we had researched…read more The female salesperson was anything but helpful when we asked some generic questions such as how was the micro rated? She answered "I'm sure it's ok" to which I responded I was looking for more than OK. We decided to go ahead and buy it (you know, buy local and all that) so she went to get the paperwork and came back saying they are boxing it up. Huh? I said to my husband, does that mean it's the floor model? So he asked her and she said yes. I said I don't want a floor model. She said they had one in the warehouse but there was no one there today. Never bothered to inform us of this before she was asked. I said, no thanks, thank you for your time. She watched us walk out the door and said NOTHING. I called the next day to talk to a manager. She said the sales person was fairly new not that it was an excuse. Manager was apologetic, said she would love to earn our business and hoped we would give them another chance. Nope, no thanks. Done with Zeglins

In late 2022 we decided to replace our kitchen appliances w new GE products - Stove, Dishwasher and…read moreRefrigerator. Our preference for the stove was an induction model. Due to supply chain problems across the appliance industry induction stoves delivery times were undefined so we decided to purchase a GE gas stove along with the other appliances. Although Zeglins couldn't commit to an availability date for the induction oven Zeglins indicated we could swap the gas stove for the induction stove when GE's induction stoves became available. I confirmed this with Zeglins by phone during the summer of 2023. To be sure, we expected additional cost for the induction model plus a depreciated trade value for our 9 month old gas stove - that's fair - we get it. I visited Zeglins yesterday for the "how much is this going to cost me" discussion to trade the gas for an induction stove. While there I was told our conversation never happened and the induction stove model we were interested in wasn't available in flat black - the color of our new refrigerator and dishwashe. At the time of initial purchase we were told it would be. We considered buying from Costco, Best Buy, Home Depot big box retailers but decided to go with Zeglins because they are local and provided our previous appliance set. We purchased the new set from Zeglins despite our experience trying to get service for our previous set of appliances purchased from them - they don't have in house service capability. That was news. Giving that "we're local" story a bad name. I'm done with them.

Just returned the Midwest and we utilize this store very regularly; Cannot say enough about how…read morehelpful and friendly the employees are. We have had interactions in almost every department, including management, and continue to be impressed on our visits. Thank you all for the quality provide!

ordered 16 2x4s received 3 pairs of socks took a picture of the socks for the proof of delivery and…read moreeverything

Good selection. Geek…read moresquad. I have had mixed results with service knowledge. Not many locations to buy just TV and other electronics.

Extremely Disappointed With Best Buy's Third-Party Installation Service and Lack of Accountability…read more I scheduled and paid for a basic TV wall-mount installation through Best Buy approximately six days in advance. Best Buy confirmed my appointment for September 22 and, on September 21, provided an installation window of 1:30-4:30 PM. At approximately 1:48 PM on September 22, I received a text from Best Buy's third-party installer, FINN AV, stating they were about five minutes away and asking whether someone 18 or older was available. I was in a class and could not immediately respond, but there was an adult at my home who could have let them in. Best Buy also sent a message stating that its third-party installer was attempting to contact me. As soon as I got out of class, I responded to both numbers, confirming that someone was home and asking whether the installers were still coming. I received no response. At one point, I even saw the text bubbles indicating someone was typing a response, but nothing was ever sent. I then called both numbers, left messages, and again received no response. At approximately 3:30 PM--still well within Best Buy's scheduled 1:30-4:30 PM window--I contacted Best Buy myself to find out what was happening. Only then did I learn that the technician had canceled the appointment. I received no cancellation call, text, or email. Had I not contacted Best Buy myself, I apparently would have continued waiting for an installer who was no longer coming. I escalated the issue to a supervisor and was told that the installer had taken a photograph of my house showing the address as evidence that they attempted the service call. But a photograph of the outside of a customer's home proves only that someone was physically near the property. It does not prove that the installer rang the doorbell, knocked, waited a reasonable amount of time for someone to answer, or made a meaningful attempt to complete the scheduled service. Again, an adult was inside the home and available to let them in. What made this experience worse was Best Buy's response when I requested reasonable compensation for the inconvenience. I was told there would be no compensation, the issue had been escalated as high as it could go, I needed to reschedule, and I would still be charged full price for the installation. I got off the phone at approximately 4:00 PM. Best Buy's original installation window did not even end until 4:30 PM. That is unacceptable. Customers arrange their schedules, take time away from work, cancel other obligations, and ensure someone is home based on these appointment windows. When customers miss appointments, companies frequently impose cancellation fees or other consequences. Yet when a company's contractor fails to complete an appointment, provides no cancellation notification, and leaves the customer waiting, apparently the customer is expected to absorb all of the lost time and inconvenience. Accountability should work both ways. I understand Best Buy uses third-party contractors, but I purchased this service from Best Buy. Best Buy accepted my payment, scheduled the appointment, established the service window, and selected the company representing its brand. From the customer's perspective, Best Buy is ultimately responsible for the service it sells. I am not asking for anything unreasonable. I expect Best Buy to acknowledge that this experience fell below an acceptable customer-service standard, investigate what actually occurred with its third-party installer, and provide a reasonable remedy for the inconvenience. Large companies build customer loyalty not by pretending mistakes never happen, but by taking responsibility when they do. Best Buy had an opportunity to make this right. Instead, I was essentially told to reschedule, pay full price, and accept the inconvenience. That is not acceptable customer service, and Best Buy needs to do better.

I found needed items and things my Dad used to call Good to have items. Bought a bike. Going back…read morefor the indoor trainer!

My favorite place to shop locally for 2nd hand items and materials!…read more A huge selection of just about anything you need to restore your home. They have everything from construction equipment to raw wood!

Lowe's hired a subcontractor who hired another contractor. The secondary subcontractor installed my…read moredryer which has the steam dryer water valve. They did not tighten the water valve. It dripped for over a month into the hardwood flooring and into my bathroom ceiling below. The secondary did not have the proper insurance to even be installing the dryer. Lowes blew me off and I could not actually get a response back. Once they did, they connected me with the wrong primary subcontractor. CRST, NOT Merck. Now CRST Liberty Mutual, their insurance wants to pay the least amount to fix all of the damage. This has been going on for almost a year. No one wants to take full accountability and fix the problem that was created by all of them! LOWES, CRST and Liberty Mutual. I want my home to be back as while before this mess started.

One thing I can say about Lowe's They focus more on their…read morebadges that are on their vest. They don't much care for the customer and if I get asked, about another credit card next time I go there I'm gonna scream. If I wanted one I would apply. I don't need them asking me every time And then when you say thank you for shopping at Lowe's, it just sounds like something they're made to say. Not that they really mean it I would prefer just have a great day

I bought a refrigerator paid for delivery. Put my frozen food in it thinking it would freeze…read morefaster. 12 hours later checked and my meat was thawed and the temp was 58. I called the person who seemed to be the authority told me he had to talk to the director. Finally I went out to the store decided on a up graded refrigerator and they said they wouldn't charge me to bring the refrigerator that wouldn't work back but that I would have to pay another $89 to have the replacement delivered. I told them in that case I wanted a refund and would go else where.

No stars. Customers and employees waiting to get in when we arrived at 10:00am. Five cars decided…read moreto leave at 10:15. Everyone taking their business elsewhere.

Owner lies. Has little to no knowledge about the services he is charging for. Caused more damage to…read moreour stove. Swore at my wife. Should not be allowed to be doing any warranty work for any company.

I bought a new Maytag range in November. It had an issue. I should be burning my hand in the…read morephoto. That part of the burner did not work. Maytag sent Chris'll Fixit out to fix it. This referenced photo was taken AFTER they said they fixed it by replacing the burner and switch. The other photos show some of the damage they did replacing the burner and it actually looks worse now. Chris came out again after another repair company refused to fix it due to the damage done to the metal and screws holding on the glass cooktop. He did fix the burner. Something wasn't plugged in. The original burner and switch were probably not defective. He was only able to fix it by being walked through it by someone with Maytag tech support. He said he would replace the damaged and bent parts, even blamed part of it on Maytag. Maytag has no open tickets on my range to replace any defective parts. The last time I heard anything from Chris'll Fixit was the end of January when he said he'd have new parts to replace what he damaged within 2 weeks. Supposedly they ordered 5 parts and one is backordered. They provided Maytag with a list of part numbers. Most of the numbers are numbers that relate to nothing. None are parts for my range. They have already lied saying it was fixed in December so somehow I feel they never ordered parts and they figured I'd give up or go away. Do not let these people attempt to fix anything. They lie. They don't know what they are doing. They didn't even understand how my range is supposed to work.