Live chat agent Sharath K has no clue how to help anyone. I chatted because I received my email…read moreconfirmation my order was ready. I had already checked in and was waiting for 25 minutes for someone to come to the car. After passing security question all Sharath K would put wait for the email confirmation. After I had already told her 3 times I received it and checked in. Still she would not listen. In the end after I told her she needs a new job as live chat is not for her since she doesn't read what the client is posting. Her last reply was well they hold the order for 3 days. Her last thing was well go in the store to pick it up. HELLO it's curbside pick up and he's handicapped there is no way he can carry a fridge. Fine her a new job because I have only started to post this experience on social media.