I purchased an Orb Audio system about 14 years ago for home theater and music. I have always been impressed by the performance, and it has made a few moves with us. Over the years I have purchased various mounts, stands and accessories and always been very impressed with the customer service and shipping. Friends that have listened to my system have also purchased from Orb Audio and been extremely happy. My current great room is very large with 11' ceilings. The Orb Audio system has no problem filling the space with nice, accurate sound for movies and music.
Recently I started having a problem with the original, 14 year old subwoofer. I contacted Orb Audio and it was determined the sub had probably developed a problem within the amplifier. 14 years of constant use is nothing to feel bad about, so I inquired about the most suitable replacement sub. The replacement sub would normally cost $399 (which is a bargain), but since I was a returning customer replacing a piece they sold it to me for $279! That shows a lot of respect and appreciation for their customers. But wait, it gets even better. The replacement sub was on backorder, but they had some Denon units in stock. They sent me a Denon sub to use until my replacement sub arrives, and when I receive my replacement sub it will include a postage paid label to return the Denon! To say I was blown away by this amazing customer service would be an understatement.
Orb Audio makes products that outperform similar systems that cost significantly more. They last and perform extremely well. They back it up with knock your socks off customer service. I can't possibly recommend Orb Audio highly enough. Buy with confidence from folks that not only produce great products, but also genuinely care about their customers. read more