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OrangeTwist - Santa Clara

4.6 (162 reviews)
Open • 9:00 am - 5:00 pm

By appointment only

Updated 3 weeks ago

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Response time

2 hours

Response rate

100%

Services - OrangeTwist - Santa Clara

Acne treatment

Anti-aging

Pore cleansing

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Miranda T.

So happy I randomly found this place, and it happened to be right on time for an event they were hosting. I didn't know what to expect for the event, but they provided food/drinks, a consultation with a nurse, and special pricing on services. Throughout the event, I felt comfortable asking any questions to all the staff, and especially the nurses. Even though the consultation was free, I didn't feel rushed with asking the nurses questions and it honestly made me feel confident with the services I was going to purchase. They made me feel very welcomed and you can tell they loved their jobs and were all happy to be there. I also loved that they weren't pushy on any services. (I tend to not want to buy anything from pushy salespeople). My first impression: The spa is squeaky clean and the customer service is spectacular. Everyone including the front desk ladies, estheticians, and nurses were awesome. My appointment: It happened to be the same nurse that did my consultation. Darlene is the best! She was honest from start to finish. I've gotten Botox from a different place in the past and they recommended way too many units that I didn't need (I had no idea because that was my first experience and didn't know better). With Darlene, she assessed my concerns honestly, really listened to my goals, and still never ever tried to oversell anything. Parking/location: Nice plaza with restaurants and other shops. Shared parking in this plaza. Overall, I'd highly recommend this place. I've only gotten Botox so far, but I'll be scheduling my hydra facial in the next few weeks.

Messages about receptionists mistake
Claire M.

This is my second terrifying experience with the receptionist at this place. The first time she messed up my appointment and I had drove an hour to get here and had to leave with nothing done. 3 months later and she still has the same attitude, I've been to the LA location and have always had a great experience but for some reason they don't respect their clients here and pick and choose who they want to see. The receptionist literally looked at me weird and got out of her seat and spoke at me. Will not reccommend going here ever. Unfortunately professionalism and putting the client first is not a practice everywhere.

Waiting area with beautifully organized ZO products display.
Lily H.

I was in dire need of a facial because you know, COVID happened. My skin was so congested and needed some serious TLC. Upon first arriving at the office, first impression was that it was very clean and organized. Check in process was seamless and easy. I had a HydraFacial with esthetician Tiffany and it was such a pleasant experience. First step was to do a skin analysis by this high tech machine that measures spots, wrinkles, UV spots, bacteria, etc on the skin. Tiffany was able to break down exactly what was going on on the surface of my skin. Onto the facial, Tiffany explained every single step along the facial which I very much appreciated. She was able to make the experience very relaxing and most importantly, not painful. Tiffany has such gentle hands that even extractions didn't hurt! Afterwards, she showed me all of the blackheads, oils, and gunk that she was able to extract out with the hydra machine and I was amazed. I left the spa feeling extremely refreshed and so much better about my skin then when I first came. Fast forward couple of weeks later, my skin texture has significantly improved. Can't wait to return to OrangeTwist for chemical peels. I recommend Tiffany for all facial needs. She is seriously the best. I am so glad I found my go to spot for facials.

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Reviews are largely positive. People highlight the friendly and knowledgeable staff, a clean and relaxing facility, and high-quality treatments.

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18 days ago

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6 months ago

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10 months ago

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8 months ago

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3 years ago

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5 months ago

This was my first ever Botox appointment. Darlene was amazing. Very knowledgeable & friendly. I will definitely be back.

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10 months ago

everyone is always kind. Darlene is awesome. I will continue to come here and recommend their services to all my friends and family

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2 years ago

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1 year ago

Returned for Botox and love my results. Very sweet staff and my nurse did perfect job. They offer many programs with discounts and offers.

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2 years ago

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1 year ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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1 year ago

Thank you very much to Darlene, she is amazing! Detail oriented! Superb, highly recommend her.

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1 year ago

Anna is great with my hydrofacials! Highly recommend her! My face looks amazing after getting these hydrofacials!

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5 years ago

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3 years ago

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3 years ago

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6 years ago

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5 years ago

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2 years ago

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2 years ago

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6 years ago

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3 years ago

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4 years ago

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6 years ago

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5 years ago

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3 years ago

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4 years ago

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4 years ago

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3 years ago

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3 years ago

Receptionist is rude but nurses were nice for a high end place they should definitely hire nicer staff .

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3 years ago

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4 years ago

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OrangeTwist - Santa Clara Reviews in Other Languages

Ask the Community - OrangeTwist - Santa Clara

Hello, do I need to pay for the consultation? What is the average cost for BBL?

Hi Vincy! Thank you for reaching out. Unfortunately, we do not currently offer BBL treatment or surgery at our center. Thank you!

What is the average cost of lip fillers?

Do you accept Spafinder gift cards?

How much for masseter botox filler?

Hi! It depends on how strong your masseters are as everyone needs varying units! Our price as of today for Botox is $13 a unit and the price for our members as of today is $11.70!

Hi! Pricing for 1 ml of restylane kysse and juvederm?

Hi! Kysse is $775 and Juvederm fillers range from $550 - $750 depending on which one you get in the line! We also have a membership which offers a lower rate!

Price for juvederm?

Hi, we carry the entire line at our location. Prices vary with each one.

Why the name change - Illuminate to OrangeTwist? Same management and ownership or different?

Do you perform laser hair removal for hands? How many sitting and what is the charge?

How much to laser Brazilian and underarm?

View All 20 Questions

Review Highlights - OrangeTwist - Santa Clara

“Went to see the lovely and amazing nurse Val on high recommendation from other friends that see her.”

Mentioned in 25 reviews

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Skin Refine Medspa - SIGN UP FOR NEWS!
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Skin Refine Medspa

4.7(399 reviews)
3.5 mi
•$$$
Certified professionals
Luxury

I never thought I'd be the kind of person to do any of this. I've never wanted treatments for…read moreface/body pI used to look at cosmetic treatments and just not get it. But navigating peri-menopause, heavy depression, and sudden weight loss all at once completely drained me. The weight loss made my face drop and lose so much volume, and I was feeling so old and ugly that I honestly regretted losing the weight in the first place. Louise has been an absolute angel through all of it. She actually listens, validates every single insecurity, and takes such incredible care of me. I've done 2 sessions of Sculptra and 2 sessions of fillers with maryam and jamieson. Sculptra is so gradual and looks completely natural. It's not about changing your face; it's just rebuilding what you lost. I know it's an investment, but it is so worth it. We waste so much money on daily coffee and little things without a second thought why not put that toward feeling good in our own skin. Even my husband was totally against me getting anything done at first because he was terrified I'd look fake. But seeing how natural, fresh, and glowing my skin turned out, he completely gets it now and is 100% on board with me keeping up with it. Seeing the results first hand totally changed my perspective, and I finally understand why people do this. Waking up and feeling like myself again has been life changing. If you're struggling and need someone who genuinely cares, go see Skin Refine you will be in the best hands. Not to mention staff and atmosphere is so welcoming and friendly. They make me feel welcomed and youthful lol.

I want to preface that I have had no experience or work done in the past and want to look natural…read moreand youthful without drastic changes. I've always been hesitant to go to a medspa because of what I've read and heard about how pushy some businesses can be with new clients. I also felt intimidated that I would be talked down to because I have only researched treatments and have had no prior experience. I'm really thankful to say that my experience at Skin Refine Medspa has been extremely positive. I felt seen, heard and understood. Most of all I felt safe! I've been going to Skin Refine since January of last year and I absolutely loved my experience so much, I've been returning since and recommending them to my friends! In fact, I just went in today and felt confident to schedule a new treatment for myself. Thank you to the Skin Refine staff for making me feel safe and secure in my own skin. I am grateful for the ability to ask questions without committing to anything until I'm ready. I feel beautiful and so happy with my results!

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LaserAway

LaserAway

3.7(668 reviews)
4.4 mi•West San Jose
•$$$
19 years in business
Certified professionals

Nurse Tina was amazing and great care experience. With the facial laser hair removal, she informed…read moreme as she transitioned from one area to another which prepared me for the anticipated/perceived discomfort. So I make sure I book my time with her moving forward - clear and brilliance, hydro facial, hair laser removal. Keep it up nurse Tina! Thank you so much

I've been coming here for Botox and laser hair removal for the past two years. The nurses have…read moregenerally been kind and professional, and the front desk staff are friendly. Unfortunately, the scheduling and repeated cancellations have been extremely frustrating. Appointments usually need to be booked about a month in advance. After waiting that long, having an appointment canceled the day before is very disappointing. Since August, they have canceled my appointments three times, leaving me unable to receive my treatments for three consecutive months. Both my Botox and laser hair removal treatments have been repeatedly delayed. My biggest concern is that they collect payment upfront but don't seem to have enough availability to provide the treatments people have already paid for. If they don't have enough nurses, management should address that before continuing to sell more prepaid treatments. It's frustrating to pay for services and then struggle to actually receive them. The front desk staff sometimes seem to be doing their best with a situation outside their control. On some occasions, I've been offered a complimentary treatment after a cancellation; on others, I haven't. The way cancellations are handled feels inconsistent, and complimentary treatments don't make up for months of delays. I appreciate the nurses and staff, but the scheduling, reliability, and overall management need improvement. If you're considering paying upfront, I strongly recommend checking appointment availability and booking your treatments first. Based on my experience, paying in advance does not guarantee you'll be able to receive your treatments when scheduled.

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RenewMD - Dr. Simran Sethi

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4.6(260 reviews)
8.6 mi
•$$
Free consultations
Walk-ins welcome

I went online looking for a chemical peel and found RenewMD, I liked what I saw and decided to book…read morean appointment. When I did I noticed the system only had options for facials. I figured I would book for facial with Jassi and call to let them know I wanted a chemical peel. Day before my appointment, they called and confirmed my appointment and confirmed my chemical peel and I was so excited! I came in the next day extra early just incase there was any forms to fill out but they just asked for my name and let me know they will be with me shortly. Soon after Jassi came and got me and took me to the room and she was so warm and welcoming!! She explained the entire process of the chemical peel and even told me about Diamond Glow which would only enhance my chemical peel and explained that process and benefits as well. After thinking about it ( for about 30 seconds) I decided to add the Diamond Glow to my Chemical peel. I'm so glad I did because it was so relaxing and I could just feel myself falling asleep because Jassi was so gentle and would always make sure I was doing okay. The chemical peel process was as expected, it burned but that had nothing to do with Jassi, she gave me the fan before the process and turned it on the highest setting. Overall, I will be back for another treatment and I'll bring my family with me!

I have had a couple of facial done by Jasi. She is nice, professional, knowledge. Each experience…read morehas been great and I highly recommend her.

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Cheng Plastic Surgery

Cheng Plastic Surgery

4.9(459 reviews)
7.1 mi
•$$
Certified professionals
Speaks Mandarin

Dr. E and Dr. J's team brings such absolute peace of mind! Their exceptional expertise allows them…read moreto address your primary aesthetic concerns with pinpoint precision. Coupled with warm and caring service, there is never any high-pressure sales pitch--they truly only recommend what you actually need. I visit regularly every year for skin maintenance: Thermage, Ultherapy, Pico laser, and Botox. Together, these treatments have literally frozen my age, and I could not be happier with the results! This summer, my college-aged daughter had double eyelid surgery with Dr. E, and even as a normally hard-to-please teenager, she is absolutely thrilled with the outcome! If you are looking for a medical aesthetics clinic you can truly trust, take my word for it--go to Cheng Plastic Surgery!

I had a wonderful experience at Cheng Plastic Surgery!…read more The front desk staff are friendly, welcoming, and efficient. Everything is well organized, and I've never had to wait for my appointments. What truly makes my experience exceptional is Kevin. He is an outstanding nurse knowledgeable, professional, patient, and genuinely caring. He always takes the time to answer my questions, explain everything clearly, and make sure I feel comfortable. He is also very approachable and responsive whenever I need assistance. I truly appreciate Kevin's dedication and professionalism. He makes every visit a positive experience. I highly recommend Cheng Plastic Surgery, especially Kevin!

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Laser Beauty Center - We are here to help you with all laser hair removal services

Laser Beauty Center

4.6(85 reviews)
6.5 mi•Bucknall, West San Jose
•$$
Certified professionals
20 years in business

I cannot recommend Neda enough! I've been going to her for laser hair removal for about three years…read morenow, and I honestly don't think I would trust anyone else with my treatments. Neda is one of the sweetest, kindest, most caring, and considerate people you could ever meet. What really sets her apart from other places I've been to is how incredibly thorough she is. She genuinely takes her time and double checks each area to make sure she hasn't missed anything. You never feel like she's rushing through your appointment or just trying to get you in and out as quickly as possible, she truly cares about doing a good job and making sure you're happy with your results. She's also extremely knowledgeable and honest. Everyone's hair growth is different, and sometimes certain areas may grow back faster than others. Neda is always transparent about what she recommends and takes the time to explain things rather than just doing a treatment because someone asks for it. She asks questions, pays attention, and genuinely makes sure you're being taken care of and receiving the treatment that's right for you.

I had an amazing experience at Laser Beauty Center. I purchased a package of 6 Brazilian laser…read moresessions and the results exceeded my expectations. The pricing was very reasonable for the quality of service and results I received. I am now basically hairless and extremely happy with how everything turned out. Neda was wonderful throughout the entire process. She was kind, accommodating, and made sure I felt comfortable during every session. She also took the time to clearly explain each step, which helped me feel at ease and confident in the treatment. Overall, I highly recommend this place and I will definitely be coming back when I am ready to start my underarm treatments.

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SEV SKIN

SEV SKIN

3.9(194 reviews)
9.5 mi
•$$
Available by appointment
Certified professionals

I want to recognize Areli at the SEV Laser Los Gatos location for her exceptional customer service…read more My original appointment at the Sunnyvale location had to be canceled due to short staffing. I was told it would be rescheduled for the same day, July 18, and I even received a text confirmation. However, when my partner and I arrived at the Los Gatos location, we found out that our appointments had accidentally been booked for August 18 instead of July 18. As someone with a very busy schedule, I was understandably frustrated because I wasn't able to come back another day. I explained the situation to the front desk associate, but there wasn't much she could do. I left feeling disappointed. What happened next completely changed my experience. Areli came outside after us, sincerely apologized for everything that had happened including the issues with the Sunnyvale location and genuinely took ownership of trying to make things right. She was compassionate, understanding, and never made me feel like I was just another customer. With the help of her manager, she was able to accommodate both me and my partner that same day. Thank you, Areli, for going above and beyond. Your kindness, professionalism, and genuine care completely turned a frustrating situation into a positive experience. SEV Laser is lucky to have someone like you on their team! Bahar was nice as well.

I purchased a Groupon for six sessions of laser hair removal for my legs and bikini area. Overall,…read moreI had a positive experience, and I'm happy with the results, especially considering I've only completed six sessions! However, I did notice some inconsistency between treatments. During two of my sessions, I felt that the nurse focused primarily on areas with visible hair growth rather than thoroughly treating the entire area. Because of that, I wonder if I would've had even better results had I gone to different nurses. On the other hand, I had a couple nurses who were absolutely wonderful and incredibly thorough! My biggest piece of advice would be to find a nurse you love and request her for all your appointments to ensure consistency throughout your treatments.

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OrangeTwist - Santa Clara - medicalspa - Updated October 2026

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